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这里是《全耳英语》播客，第2673期。
This is an All Ears English Podcast episode twenty six seventy three.
对话教练，第一部分。
Conversation Coaching part one.
闲聊应该持续多久？
How long should small talk be?
欢迎收听《全耳英语》播客，下载量已超过两亿次。
Welcome to the All Ears English Podcast downloaded more than 200,000,000 times.
你是不是觉得英语学习卡住了？
Are you feeling stuck with your English?
我们会教你如何变得无所畏惧、流利自如，专注于交流而非完美，由你的美国主持人米歇尔·卡普兰，纽约电台女孩，和奥布里·卡特，雅思达人，从美国亚利桑那州和纽约市为你带来。
We'll show you how to become fearless and fluent by focusing on connection, not perfection with your American host, Michelle Kaplan, the New York radio girl, and Aubrey Carter, the IELTS whiz, coming to you from Arizona and New York City, USA.
闲聊应该持续多久？你应该让对方引导对话到什么程度？
How long should small talk last, and how much should you let the other person guide a conversation?
今天，你将找到这些问题的答案，以及提升闲聊技巧的建议。
Today, you'll find out the answer to these questions along with tips for upping your small talk game.
听懂英语和参与英语对话之间有很大的区别。
There's a big difference between understanding English and participating in English.
听懂意味着你能跟上对话。
Understanding means you follow the conversation.
参与则是通过表达你的想法、自然地回应，以及让对话继续下去。
You participate by adding your ideas, reacting naturally, and keeping the conversation moving.
很多英语学习者听力很强，但开口说话时却犹豫不决。
Many English learners are strong listeners, but hesitant speakers.
一旦你了解了自己目前的流利程度，就更容易缩小这个差距。
Once you know your current fluency level, it becomes much easier to close that gap.
来做个我们免费的2分钟小测验，看看你的水平，以及接下来该重点学什么。
Take our free two minute quiz to discover your level and what to focus on next.
访问 all.com/fluencyscore。
Go to all.com/fluencyscore.
就是 allearsenglish.com/fluencyscore。
That's allearsenglish.comfluencyscore.
米歇尔，你擅长闲聊吗？
Michelle, are you good at small talk?
我挺擅长闲聊的，
I'm good at small talk,
但在某些场合，我会觉得更自在或者更不自在。
but there are definitely certain situations where I feel more or less comfortable.
确实。
For sure.
对吧？
Right?
你也是这样吗？
Is that the same for you?
是的，确实如此。
Yeah, definitely.
有时候很容易，这也取决于对方是谁。
Sometimes it's so easy and it depends on the other person too.
如果他们像是问我问题，或者什么都不说。
If they're like, asking me anything or giving me nothing.
那很难。
That's hard.
对。
Right.
所有正在听的朋友们。
Everyone out there listening.
我知道你们都觉得闲聊是必要的麻烦。
I know you guys feel this like small talk is a necessary evil.
是的。
Yes.
认识新朋友，总得从某个地方开始。
New people, You have to start somewhere.
而且你知道，这挺棘手的。
And you know, it's tricky.
这确实取决于你在什么场合跟谁说话。
It does depend on who you're talking to in the situation.
你不能一上来就聊那些有趣又深刻的话题。
You can't immediately dive into interesting deep topics.
你得从闲聊开始。
You've got to start with that small talk.
对，没错。
Yeah exactly.
所以今天这期节目，我们要分享一些技巧，让你成为闲聊高手。
So today on this episode we are sharing tips that will make you a small talk master.
对吧，Aubrey？
Right Aubrey?
是的。
Yes.
你会学到怎么读懂对方的暗示，从而知道闲聊该持续多久，以及如果感觉聊得太久，该怎么缩短它。
You're going to learn how to read cues so you know how long your small talk should be and what to do in order to make it shorter if it feels too long.
哦，这些策略真是太棒了。
Oh, these are amazing strategies.
我们迫不及待想让你学到这些。
We can't wait for you to learn them.
那我们就开始听这一集吧。
So let's hear the episode.
好的。
Okay.
Lindsay。
Lindsay.
你好吗？
How are you?
嘿，Michelle。
Hey, Michelle.
我今天很开心，能和你一起在麦克风前聊天。
I'm having a nice day hanging out with you on the microphone.
对。
Yeah.
这里是周三早上。
Wednesday morning here.
这周中间录节目挺好的，正好可以标记一下一周的中点。
It's a great way to to it's right in the middle of the week, so it's a nice way to mark the middle of the I think.
没错。
That's right.
我同意。
I agree.
我同意。
I agree.
那我有个问题想问你。
So but I have a question for you.
好的。
Okay.
你喜欢那种点单的时候，咖啡师跟你闲聊几句的感觉吗？
Do you like it when you're like ordering something and then the barista makes small talk with you?
有时候喜欢。
Sometimes.
看心情吧。
It depends on my mood.
看周围有谁，也看我自己当时想不想跟人聊天。
It depends on who's around, and it depends on whether, like, I just feel like I wanna talk to someone.
对。
Right.
你懂吧？
You know?
说实话，真的看情况。
It just it really depends, to be honest.
对。
Right.
对。
Right.
是的。
Yeah.
我同意。
I agree.
我的意思是，总的来说，我喜欢尽可能多地和别人聊天。
I mean, like, in general, I love, you know, talking to as many people as possible.
我是说，是的。
I'm Yeah.
你知道，我觉得这是我们俩的性格。
You know, I think that's both of our personalities.
但是，是的。
But Yeah.
你知道，是的，如果你赶时间、很忙，或者遇到类似的情况，真的很难抽出时间去做那些事。
You know, yeah, like, if you're in a rush, busy, you know, things like that, it's it's it's hard to really take the time to do that.
所以我觉得，能够真正读懂别人是很重要的。
So it's important to really be able to read people, I think.
极其重要。
Hugely important.
对。
Yeah.
对。
Yeah.
我们这么说是什么意思呢？
What do we mean by that?
读懂别人？
To be able to read people?
读懂别人。
To read people.
天哪，这就是同理心的入门课，对吧？
Oh my God, this is empathy 101, right?
我的意思是，这就是同理心。
I mean, this is empathy right here.
有些人在这方面比别人强，但我觉得总的来说，我们需要基本的技能和同理心才能在这个世界上生存。
It's like, some people are better at this than others, but I think in general, we need a basic skill and empathy to survive in the world.
对。
Right.
要能理解别人在某个时刻的感受，知道什么时候该上前和他们交谈，什么时候该让他们独处。
To be able to understand what someone is feeling in any given moment and to know whether it's the right moment to step up and actually have a conversation with them or to leave them alone.
对，对，对。
Right, right, right.
确实。
Definitely.
是的。
Yeah.
那我们今天就来深入聊聊这个话题。
So we're gonna get into this a little bit more today.
我们有一个听众提问，是关于这个话题的。
We have a listener question about this topic.
但在那之前，各位，我们想提醒大家去听一个非常特别的播客。
But before we do that, guys, we wanna remind you to listen to a very special podcast.
哦，当然。
Oh, absolutely.
所以，各位，记住，如果你今年2019年要参加雅思考试，你唯一需要开始的资源就是IELTS Energy播客。
So, guys, remember, you wanna go over if you are going to be doing the IELTS exam this year, 2019, the only resource you need to start with is the IELTS Energy Podcast.
我和Jessica每周在那里更新三天，我们会教大家怎么通过写作部分。
Jessica and I are over there three days a week, and we're showing you guys how to get past writing.
比如，任务二。
Task two, for example.
口语第三部分。
Speaking part three.
我们会教大家怎么在这些部分拿到七分、八分，甚至九分。
We're gonna show you how to get a seven or an eight or even a nine on these parts of the exam.
所以现在就去你的播客应用里搜索IELTS Energy Podcast，然后点订阅。
So go and search right now in your podcast player for IELTS Energy Podcast and hit subscribe.
周一、周二、周三开始收听。
Start listening Monday, Tuesdays, and Wednesdays.
明白了吗？
Alright?
好。
Cool.
好的。
Okay.
太棒了。
Awesome.
好。
Alright.
好了，我们说过要回答一个听众的问题。
Well, we said that we were gonna get into a listener question.
那我们开始吧，Lindsay？
So shall we do it, Lindsay?
好的。
Yeah.
我对Odell Lopez的这个听众问题很期待。
I'm excited for this listener question for Odell Lopez.
我们开始吧。
Here we go.
我能读一下吗？
Can I read it?
请便。
Go for it.
好的。
Okay.
谢谢。
Thank you.
所以，姑娘们，你们完全不知道，也不知道和你们一起听，我的听力进步有多大。
So girls, you don't have any idea how or you have no idea how much I've improved listening with you.
我来自委内瑞拉，一年前来到旧金山。
I'm from Venezuela, and I came to San Francisco a year ago.
我学过英语，但我有个问题。
I've studied English, but I have a problem.
我周围有很多拉丁裔的人，所以我不能像我想的那样整天说英语，但谢谢你们帮我。
Around me, there are so many Latin people that I can't speak English the whole day as I'd like to, but thanks for helping me.
太棒了。
Cool.
第二个问题，但同样重要。
The second one, but not less important.
对。
Yeah.
所以他问了第一个问题，但我们要重点讨论第二个。
So he he asked the first question, but we're gonna focus on the second one.
哦，好的。
Oh, okay.
对。
Yeah.
这个观点不错。
That's a good point.
嗯，然后呢。
So Mhmm.
他确实问了另一个问题，我们总是挑选那些我们认为对听众最有帮助的问题，朋友们。
He does so there's another question, and we we always pick and choose the questions that we like that we'll think we think will be the most useful for our audience, guys.
所以就是这个问题。
So this is the one.
所以在我努力提高英语的同时，我在找一份记者工作。
So while I try to improve my English, I'm looking for a job as a journalist.
我在一家咖啡馆、面包店、餐厅工作，而且我升职成了咖啡师兼收银员。
I'm working in a cafe, bakery, restaurant, and I got a promotion as barista cashier.
我之前是当厨师的。
I was the cook.
我很想听听你们分享一些词汇，或者教我怎么跟顾客友好相处。
I'd love to listen to vocabulary from you or suggestions on how to be nice with customers.
我在收银台点单、推荐我们最好的面包、饮料和菜品的时候，用哪些词或句子能自然地跟顾客聊上几句呢？
Which are the best words or sentences for getting a small and nice conversation while I'm taking orders at the register and offering our best breads, drinks, and plates?
不错。
Nice.
我知道我问得太多了。
I know I've asked for so much.
不好意思啊，但你们就是我的偶像。
I'm sorry about that, but you're my idols.
哇。
Wow.
哇。
Wow.
好的。
Okay.
太棒了。
Cool.
嗯，我真的很感激你们为我们做的一切。
Well, I really appreciate it so much, all that you've done for us.
谢谢。
Thanks.
拥抱，奥德尔，洛佩斯。
Hugs, Odell, Lopez.
哦，太棒了。
Oh, awesome.
哦，奥德尔，你真是太好了。
Oh, that's so nice of you, Odell.
我们真的……这让我很开心。
We really I that makes me smile.
而且，你知道，就像你欣赏我们一样，我们也欣赏你。
And, you know, we just as you appreciate us, we appreciate you.
没有你我们做不到，我们也希望能帮上忙。
We couldn't do it without you, and we hope that we can be helpful.
是的。
Yeah.
而且我也真的很佩服奥德尔。
And I also really admire Odell.
我是说，听起来他住在旧金山，想最终成为一名记者，但现在在当咖啡师。
I mean, it sounds like he's living in San Francisco working to become a journalist eventually, but working as a barista.
那可真不容易。
And that's a hustle.
对吧？
Right?
真的，真的非常努力，你知道吗？
Really, really working hard, You know?
这就是梦想的样子，你知道的，一步一步往上爬。
And that is that's kind of the dream right there is, you know, working working your way up.
对。
Yeah.
你有梦想。
You have a dream.
你知道你想做什么，奥德尔，而且你正在做你需要做的事情来实现它。
You know what you wanna do, Odell, and you're doing what you need to do in the meantime to get there.
这非常令人敬佩，
That is very admirable,
我觉得。
I think.
哦，是的。
Oh, yeah.
当然。
For sure.
对。
Yeah.
我真的很佩服你的经历，祝你一切顺利，继续朝着那个梦想前进吧。
I really do admire, you know, your story and I wish you, we wish you all the best and, you know, keep your eyes on that dream.
对。
Yeah.
太棒了。
Love it.
太棒了。
Love it.
好的，很好。
Okay, good.
再说一次，这个问题问得很好。
So again, this is a great question.
所以我们先带大家去听第1052集。
So we want to start by leading you guys to episode ten fifty two.
所以，当你和正在工作的人开始对话时，需要考虑这三个问题。
So this was three questions to consider when you start a conversation with someone who is working.
那更多是关于顾客，或者其他人。
So that was more about, you know, the customers start or customers or other people.
我们聊了几种不同的工作，但主要提到了服务员、女服务员之类的。
We talked about a few different jobs, but we talked about waiters and waitresses and things like that.
所以那是从另一方的角度来说的。
So that's more from the other side.
今天我们要从相反的角度来看这个问题。
So today we're taking a look on the flip side of that.
现在我们通过咖啡师或者收银员的视角来看。
And now we're looking through the eyes of a barista or somebody working at the register.
对吧？
Right?
对。
Yeah.
从不同的视角、不同的社会角色来学英语，挺有意思的。
It's kind of cool to learn English from different perspectives, different roles that we're playing in the world.
真不错。
That's cool.
对对对。
Right, right, right.
所以，你知道，跟顾客打交道时，有几件事要记住。
So, you know, there are a few things to keep in mind with customers.
我们想聊两个主要方面，就是你在决定要不要跟顾客闲聊时，应该考虑的两点。
So we wanna talk about two main things that you should think about when deciding whether or not to make small talk.
对吧？
Right?
因为这部分其实就取决于那个决定，
Because it's a, it's partly just about that decision in the
一开始的时候。
first place.
对吧？
Right?
对，没错。
Yeah, exactly.
那我们是不是该聊聊那两件主要的事情了呢？
So should we go into the two main things we wanna think about then?
好。
Yeah.
那第一件事是什么，Lindsay？
So what's the first one, Lindsay?
好的。
Alright.
那么第一件事，Odell，你要问自己这个问题。
So the first one is ask yourself this question, Odell.
你当时工作的咖啡馆或餐厅有多忙？
How busy is the cafe or restaurant that you're working in in that moment?
对。
Yeah.
所以，我的意思是，如果店里很忙或者排了很长的队，顾客排成长龙，那你最好把话都说短一点、简单一点，好让队伍往前走。
So so, I mean, if it's very busy or there's a long line, you have, like, a long line of customers, You probably wanna keep any comments short and sweet to keep the line moving.
对吧？
Right?
所以，你可以说，比如，哦，你今天怎么样？
So, I mean, you can say things like, oh, how are you today?
或者还有什么，Lindsay？
Or what else Lindsay?
您要点什么？
What can I get you?
对。
Right.
或者我推荐这个，
Or I recommend the,
或者祝你今天愉快。
Or have a great day.
我还想回到刚才说的“What can I getcha?”。
And I just wanna go back to what can I getcha?
是什么意思？
Meaning what?
getcha是什么意思？
What does that mean getcha?
就是“我能为您拿点什么？”的意思。
What can I Can I get you?
对。
Right.
所以，各位，母语者会把这样的短语连起来说。
So guys, native speakers, they bring together these phrases.
明白了。
Gotcha.
明白了。
Gotcha.
要
Gonna
对吧？
right?
这也是其中一个。
This is another one of them.
我能为您拿点什么？
What can I get you?
我能为您拿点什么？
What can I get you?
对吧？
Right?
这就是打开话题，问他们想要什么。
That's just opening it up and asking them what they want.
对。
Right.
对。
Right.
对。
Right.
没错。
Exactly.
所以，你知道，你可能真的没有太多时间做更多的事情。
So, you know, you really may not have much time for more than that.
对吧？
Right?
是的。
Yeah.
在这些情况下。
In these situations.
对。
Yeah.
而且我觉得，你知道，小城镇的咖啡馆和餐厅通常节奏比较慢，你更容易和别人聊起来。
And also to and I think, you know, cafes, restaurants in smaller towns tend to be slower and you're more likely to have conversations.
这就是为什么我出国旅行时喜欢去小城镇，因为我可以和服务员之类的人真正聊上几句。
That's why I love traveling to small towns when I travel abroad, you know, because I can actually have these conversations with my my server, for example.
对。
Yeah.
各位，你们想不想在2019年彻底克服和母语者交流的恐惧？
Guys, would you like to finally drop your fear of speaking with natives in 2019?
今年有件特别令人兴奋的事，因为我们要在日本举办“Native Power English”周末活动。
Well, something super exciting is happening this year because we are coming back for the native power English weekend in Japan.
但是今年名额非常有限，所以请收听下周的特别节目，我们会告诉你所有细节。
But there are super limited spots available this year, so listen for a bonus episode next week, and we'll give you all the details.
我们非常期待今年春天在日本再次见到你们。
We're so excited to see you again this spring in Japan.
对。
Right.
对。
Right.
对。
Right.
没错。
Exactly.
然后第二个问题是，顾客有多忙？
And then the second one is how busy is the customer?
所以第一个问题其实是，你有多忙？
So the first one is really how busy are you?
这个地方有多忙？
How busy is the place?
第二个问题是关于顾客的。
And the second one is about the customer.
这就是我们之前聊过的，比如要会察言观色。
And this is what we talked about, like being able to read people.
对吧？
Right?
所以要留意他们的肢体语言。
So check out their body language.
餐厅里可能空荡荡的，但这不代表顾客就有时间。
It might be empty in the restaurant, but that doesn't mean that the customer has time.
对吧？
Right?
你得看他们的肢体语言。
You have to read their body language.
他们说话的方式是怎样的？
How are they speaking?
他们是说话简短急促，还是那种东张西望、看起来好像有时间聊几句的样子。
Are they speaking in short clipped sentences, or are they kinda more like looking around and, you know, seeming like they have some time to talk.
对吧？
Right?
对。
Yeah.
有意思。
Interesting.
简短急促的句子。
Short clipped sentences.
能举个例子吗？
What would be an example of that?
比如，什么是简短急促的句子？
Like, what is a short clip sentence?
比如，如果你是咖啡师，Lindsay，你说，哦，请问您要点什么？
Like, if you just say if if you're the barista, Lindsay, and you say like, oh, what can I get you?
然后我就说，我要一杯拿铁。
And I just say, I'll have a latte.
对吧？
Right?
对。
Right.
哦，我明白了。
Oh, I see.
你是把句子结尾给截掉了。
You clip the sentence at the end.
所以听起来你的语气很赶，像在赶时间一样。
So you sound like in your voice, like you're in a rush.
对。
Right.
对。
Right.
你知道吗，就是那种声音里带着紧张的感觉，好像说，哦，我，我就是想赶紧离开这儿。
You know, there's this, there's this tense feeling in the voice like, oh, I'm, I'm just trying to get out of here.
就像我需要喝杯咖啡，然后我就走了。
Like I need my coffee and I'm gonna go.
好的。
Okay.
明白了。
I see.
有道理。
That makes sense.
对。
Right.
所以如果他们说话更像那样，你可能只需要用我们在第一步里讨论的那些短语。
So if they're, if they're like, you know, speaking more like that, you know, you probably wanna use more of just the phrases that we talked about in, in step one.
对。
Right.
但如果他们在看手机，不是很急，或者他们跟你眼神交流，你知道，他们在问问题，对吧？
But if you, if they're looking at their phone, they're not really in a rush or they're making eye contact with you, you know, are, are they, you know, asking questions, right?
这些都是线索，你应该留意这些，来帮助你判断顾客想要什么。
These are clues that you should, you should be on the lookout for these to help you decide what the customer wants.
对吧，Lindsay？
Right, Lindsay?
对。
Yeah.
我喜欢这个。
I love it.
我喜欢这个。
I love it.
流利不是说要说得很完美。
Fluency is not about speaking perfectly.
而是说能舒服地交流。
It's about communicating comfortably.
能够毫无压力地分享你的想法，在对话中自然反应，并且用英语表达你的个性。
Being able to share your ideas without stress, react naturally conversations, and express your personality in English.
如果你觉得英语还是需要小心翼翼应对的事情，那你可能离下一个流利水平很近了。
If English still feels like something you have to manage carefully, you're probably very close to the next level of fluency.
但一旦你清楚自己的水平，进步就会快得多。
But progress becomes much faster once you know exactly where you stand.
来做个免费的2分钟流利度测试，今天就了解你的英语水平吧。
Take our free two minute fluency quiz and discover your English level today.
访问 allearsenglish.com/fluencyscore。
Go to allearsenglish.com/fluencyscore.
就是 allearsenglish.com/fluencyscore。
That's allearsenglish.com/fluencyscore.
好的。
Okay.
那我们还需要知道些什么呢？
So what else do we need to know then?
对。
Yeah.
所以，我的意思是，如果他们很赶时间，你还是可以礼貌地跟他们聊几句，比如，你知道的，非常非常简短，只需要礼貌的简短问题和陈述就够了。
So, I mean, you can still be polite and speak with them a little bit if they're in a rush, like, you know, very, very briefly, it doesn't have to be anything more than polite short questions and statements.
那么，那么我们来谈谈，如果对方面带微笑，有眼神交流，而且不赶时间的情况。
So, so let's talk about if you have a person who's smiling, making eye contact and not in a rush.
对。
Right.
你可以跟他们说哪些更有趣、更好玩的话呢？
What are some more interesting and fun things you can say to them?
Lindsay，你觉得呢？
Lindsay, what do you think?
所以我们要讨论的是，如果你想提个建议，你可以说什么？
So we're gonna talk about, so if you wanna make a recommendation, what's something you could say?
好。
Okay.
你可以说，嗯，你现在想吃什么？
You could say, well, what are you in the mood for?
或者那取决于你现在想吃什么。
Or that depends on what you're in the mood for.
对吧？
Right?
对。
Right.
对。
Right.
对。
Right.
没错。
Exactly.
所以，比如你可以说巧克力是甜的，那个什么是什么。
So, like, you could say the the chocolate is sweet and the whatever is this.
对吧？
Right?
牛角包有黄油味之类的。
The croissants are buttery or something.
对。
Yeah.
对。
Yeah.
对。
Yeah.
没错。
Exactly.
那我们试试这个吧，Lindsay？
So should we try this out, Lindsay?
有什么
What's on
对。
Yeah.
那就来吧。
Let's do it.
嗯。
Mhmm.
对。
Yeah.
那，嘿，哪个更好？
So, hey, which is better?
肉桂拿铁还是热巧克力？
The cinnamon latte or the hot chocolate?
嗯，你现在想喝哪种？
Well, what are you in the mood for?
肉桂拿铁稍微辣一点，热巧克力是甜的。
The cinnamon latte is a is a bit spicier, and the chocolate and the hot chocolate is sweet.
好的。
Okay.
展开剩余字幕（还有 333 条）
对吧？
Right?
或者我也可以说，这取决于你现在想喝什么。
Or I could say that depends what you're in the mood for.
对吧？
Right?
那是个肯定的回答。
That's a yeah.
对。
Yeah.
或者说，对。
Or yeah.
对。
Yeah.
那么，林赛，你觉得这样听起来自然吗？
So that does that sound natural to you, Lindsay?
这听起来真的很自然。
That sounds really natural.
我觉得这就是你和咖啡师要推荐时会有的典型对话。
I think that's the typical conversation you're gonna have with the barista to get a recommendation.
知道吗，你最喜欢哪个？
Know, which is your favorite?
即使在餐厅里，我也喜欢问服务员，你推荐哪道菜？
Even in a restaurant, you know, I like to ask the waitress or waiter, which dish do you recommend?
比如，菜单上你最喜欢哪道菜？
Like, which is your favorite dish on the menu?
你知道吗？
You know?
没错。
Exactly.
那你还能说点别的什么呢？
So what's something else you could say?
所以我们可以说，我觉得你应该试试那个空白的。
So we could say, I think you should try the blank.
这是我的最爱。
It's my favorite.
对。
Right.
对。
Right.
对。
Right.
你应该试试那个，比如说，那个汤，今日例汤，那个蛤蜊浓汤。
You should try the, what, for example, the the soup, the the soup of the day, the the clam chowder.
你应该试试蛤蜊浓汤。
You should try the clam chowder.
这是我的最爱。
It's my favorite.
对。
Right.
对。
Right.
对。
Right.
或者另一种说法是，如果你喜欢某样东西，你可以试试另一样。
Or another thing is if you like blank, you should give blank a try.
所以如果你喜欢巧克力，你应该试试我们的新饼干。
So if you like chocolate, you should give our new cookies a try.
好的。
Okay.
所以就是提建议。
So making recommendations.
是的，没错。
Yeah, exactly.
所以这算是你可以聊的一个话题。
So that's kind of one thing that you could talk about.
然后我们还有一般的小闲聊，就是那种随便聊聊。
And then we have general small tech, like small talk.
比如你在给他们准备菜品的时候，对吧。
If you're like preparing their dish, right.
你在烤什么东西或者什么的，你就可以说，哦，你今天一切都好吗？
You're toasting something or whatever, you can just say like, oh, how's everything with you today?
或者你还能说什么呢，Lindsay？
Or what else could you say, Lindsay?
对。
Yeah.
如果你在给他们准备菜品，或者你只是在擦他们旁边的台面，比如他们坐在吧台边，你可以说，你今天过得怎么样？
If you're you're preparing their dish or maybe you're just wiping the counter around them, for example, if they're sitting at the counter, you say, how's your day going?
或者如果他们跟你眼神交流，表现出想聊天的意思。
Or if they make that eye contact with you and they show that they wanna talk.
对。
Right.
你今天过得怎么样
How's your day
还好吗？
more going?
我觉得这样问比较开放。
Open ended, I think.
是的。
Yeah.
对。
Yeah.
然后根据他们的回答，你就能看出来他们是想继续聊，还是只会说一句‘挺好的’。
And then that that'll you know, based on their response, you'll see like, do they wanna keep talking or are they just gonna be like, good.
你明白吧？
You know?
嗯。
Mhmm.
对。
Yeah.
或者聊聊天气。
Or or addressing the weather.
我喜欢这个。
I like this.
外面还在下雨吗？
Is it still raining out there?
比如说今天是个雨天。
Let's say it was a rainy day.
最近波士顿下了不少雨。
We've had some rainy days lately in Boston.
这是和顾客打开话题的好方法。
That's a good conversation starter with customers.
对。
Yeah.
虽然我们有时候会笑话总是聊天气这件事。
Even though, you know, we we we kinda laugh about, you know, always talking about the weather.
但我感觉这种情况经常发生在我身上。
But I feel like this happens to me a lot.
比如，外面下过雨，然后我走进某个地方，他们就会说，哦，外面还在下雨之类的。
Like, I'll it'll have been raining and then I'll go in somewhere and they say, oh, it's still raining out there or something like that.
嗯，说到底，天气是把大家聚在一起的东西。
Well, yeah, in the end, it's the thing that brings us all together.
而且我们之前也做过节目讨论过这个话题，就是说，嘿。
So and you don't really we've done episodes on this before saying, hey.
我们不需要什么神奇的开场白来开始对话。
We don't need this magical opening phrase to get started.
像天气这么简单的事情就够了。
Like, something as simple as the weather.
重点不是聊天气本身。
The point is not to talk about the weather.
而是为了打开话题。
It's just to get things started.
你懂吧？
You know?
对。
Right.
所以，我的意思是，也许在这种情况下，确实只是随口说一句，但在很多对话里，这主要是为了和对方打开话匣子。
So, I mean, but maybe in this case it is just to make a quick remark, but in many conversations, it's just about getting the ball rolling with that person.
对。
Right.
对。
Right.
对。
Right.
或者他们可以直接说，哦，你以前来过这里吗？
Or they could just say something like, oh, have you been here before?
还是这是你第一次来？
Or is this your first time?
对吧？
Right?
你可以问类似这样的问题。
You could ask something like that.
那是个好主意。
That would be a good one.
是的。
Yeah.
好的。
Okay.
所以这些对奥德尔来说都是好建议。
So these are some good ideas for Odell here.
我很喜欢。
I love it.
对。
Yeah.
然后最后很快地，你知道的，如果他们吃完了，正在收拾或者把盘子拿给你，你可以说，哦，你觉得味道怎么样？
And then just really quick, you know, at the end, you know, if like they they already ate and now they're packing up or they're bringing you their dish, you could say, oh, so how do you like the right?
你觉得
How do you like
拿铁怎么样，还是别的？
the latte or what else?
你会不会，意思是说你刚才觉得怎么样？
Would would you, meaning what did you?
所以如果你们回到我们的博客，你们今天一定会想再来的。
So if you guys come back to our blog, you're gonna wanna come back today.
对吧？
Right?
这是第几集来着？
This is episode what episode number is this?
这是第1084集。
This is ten eighty four.
对。
Yeah.
1084集。
1,084.
你们一定要看看我们是怎么写这些短语的。
You're gonna wanna look at the way we've written these phrases.
所以问题是，你觉得茶或者汤怎么样？
So a question is, what did you think of the the tea or the the soup?
对吧？
Right?
对。
Right.
对。
Right.
对。
Right.
你觉得呢？
What did you?
你觉得呢？
What did you?
你觉得呢？
What did you?
你觉得那个汤怎么样？
What'd you What'd you think of the soup?
是的。
Yeah.
或者，你知道，哦，我希望你喜欢他们的羊角面包。
Or, you know, oh, I hope you liked their croissant.
对吧？
Right?
对。
Yeah.
嗯。
Mhmm.
对。
Yeah.
很喜欢。
Love it.
所以，朋友们，我们今天教了你们很多小短语，适用于不同的场合。
So guys, we've kind of taught you a lot of little phrases today, you know, for different situations.
第一，我们聊了聊怎么判断该聊什么话题。
Number one, we went through and we talked about how do we know what kind of small talk we should make?
然后，如果对方愿意继续聊下去，我们又该说些什么。
And then if the door is open for more small talk, what can we say?
比如，通常就是推荐一些东西，或者问一些开放式的问题，当然我们还可以深入聊，但这是一个好的开始。
Like, often it's things like making recommendations or or just, you know, asking some open ended questions and, you know, we can of course go further into this, but this is a good start.
对吧，Lindsay？
Right, Lindsay?
对。
Yeah.
我觉得这是一个很好的起点。
I think this is a good place to start.
Odell问了一个好问题。
It's a good question from Odell.
当然。
For sure.
所以，记住，你得看顾客当时的心情，这些短语可以用来试探他们想不想继续聊。
So, you know, remember you have to see what the customer is in the mood for, and these phrases are good to, you know, feel them out if they wanna continue talking or not.
所以，看他们的反应。
So take their cue.
所以我们下次还可以继续深入聊这个话题，对吧？
So we also can do a follow-up on how to, like, get even deeper, right, another time.
那我们就快速试一下这个角色扮演吧。
So let's just try this role play out real fast.
好的。
Okay.
在这个场景里，你是咖啡师。
So in this situation, you are the barista.
好的。
Okay.
我准备好了。
I'm ready.
开始吧。
Here we go.
你好呀。
Hi there.
你今天怎么样？
How are you today?
您想要点什么？
What can I get you?
我挺好的。
I'm good.
谢谢。
Thanks.
我还没想好。
I'm not sure.
巧克力碎松饼怎么样？
How's the chocolate chip muffin?
很好吃。
Delicious.
我刚吃了一个。
I just ate one.
它们很新鲜。
They're fresh.
你推荐哪一个？
Which one do you recommend?
巧克力碎马芬还是南瓜香料马芬？
The chocolate chip muffin or the pumpkin spice muffin?
哦，这很难选。
Oh, tough choice.
如果你喜欢南瓜，你应该试试南瓜香料马芬。
If you like pumpkin, you should give the pumpkin spice muffin a try.
它们是季节性的，而且很好吃。
They're seasonal and delicious.
好的。
Okay.
谢谢。
Thanks.
我就要那个了。
I'll get that.
好的。
Okay.
我帮你热一下。
I'll just warm it up.
那你今天过得怎么样？
So how's your day going?
还不错。
Not bad.
你呢？
And you?
挺好的。
Fine.
挺好的。
Fine.
外面还在下雨吗？
Is it still raining out there?
是的。
Yeah.
下得很大。
It's pouring.
哦，真糟糕。
Oh, too bad.
好的。
Okay.
给你。
Here you go.
你可以最后再付钱。
You can pay at the end.
好的。
Okay.
然后之后，我上去付钱。
And then afterwards, I go up to pay.
好的。
Okay.
所以我欠你四美元。
So I I owe you $4.
对吧？
Right?
给你。
Here you go.
谢谢。
Thanks.
你觉得那个松饼怎么样？
What'd you think of the muffin?
哦，它
Oh, it
很好吃。
was great.
推荐得真好。
Great recommendation.
很高兴你这么说。
Glad to hear it.
祝你今天愉快。
Have a great day.
你也是。
You too.
对。
Yeah.
这看起来像是典型的日常对话。
That seems like a typical conversation exchange.
对。
Yeah.
我知道，是的。
I know that's yeah.
我觉得你跟咖啡师大概不会聊得太深入，但就是一次友好的交流。
I think you're not gonna go too much deeper with a barista probably, but just a friendly exchange.
你知道，有时候人们白天可能没机会和别人说话，能跟街坊的咖啡师好好聊几句，对他们来说是件好事。
You know, sometimes maybe people don't get to talk to others during the day, and it's nice for them to be able to have a nice exchange with the neighborhood barista.
对吧？
Right?
还有街角那家咖啡店。
And the coffee shop down the street.
确实。
True.
比如，如果他们工作很多，就是你知道，一直坐着
Like, if they do a lot of work just, you know, sitting
对着电脑，他们就需要那种互动。
at the computer, they want that interaction.
没错。
Exactly.
对。
Exactly.
所以关键就是要预判他们的需求。
So it's all about anticipating what they want.
对。
Right.
对。
Right.
对。
Right.
那我们今天就快速过一遍吧。
So let's just go through it quickly today.
这里你说了，今天怎么样？
So here you said, how are you today?
对。
Right.
请问您需要点什么？
What can I get you?
然后，哦，我请你推荐一下。
And then, oh, I asked you for your recommendation.
你说了什么？
And you said?
如果你喜欢南瓜，你应该试试南瓜香料松饼。
If you like pumpkin, you should give the pumpkin spice muffin a try.
是的。
Yeah.
是的。
Yeah.
是的。
Yeah.
然后你说，那你今天过得怎么样？
And then you said, so how's your day going?
对吧？
Right?
所以尽管你之前已经问过‘你今天好吗？’
So even though you said, how are you today earlier?
这也没问题。
This is fine.
这更像是深入一点的问候。
This is like a little bit more deep.
就像‘你今天过得怎么样？’
Like, how's your day going?
对吧？
Right?
这样可能会引出更多的对话。
Might invite some more conversation.
对。
Yeah.
当然，这只有在顾客表现出愿意聊天的迹象时才适用。
And obviously this was only if the customer is kinda showing the signs that they're open to talking.
对吧？
Right?
对。
Right.
所以，是的。
So, yeah.
然后你问了我一个问题。
And then you asked me a question.
外面还在下雨吗？
So is it still raining out there?
对对对。
Right, right, right.
对。
Yeah.
然后最后你说，你觉得那个松饼怎么样？
And then at the end you said, what'd you think of the muffin?
你觉得呢？
What'd you think?
我觉得我们应该做一期关于那些缩略词的节目，米歇尔。
We should do an episode on those contractions, I think, Michelle.
是的。
Yeah.
所有
All
那些连接。
the connections.
对。
Yeah.
对。
Yeah.
对。
Yeah.
当然。
For sure.
对吧？
Right?
对。
Yeah.
这些是，你知道，母语者，没有时间说，所以你觉得那个松饼怎么样？
These are You know, native speakers, there's no time to say, so what did you think of the muffin?
不。
No.
不。
No.
不是。
No.
当然。
For sure.
当然。
Sure.
对。
Yeah.
对。
Yeah.
对。
Yeah.
绝对。
Definitely.
那会是个好主意。
That would be a good one.
这非常重要。
That is super important.
对。
Yeah.
米歇尔，今天有什么要点总结吗？
What's the takeaway today, Michelle?
嗯，这个
Well, the
要点就是，就像我们说的，要读懂你的客户。
takeaway is, you know, like we said, read your customer.
对吧？
Right?
我们聊了聊怎么去读懂一个人。
We talked about what it means to read someone.
你可以通过提问，通过他们说的话，还有他们说话的方式，来摸清他们的想法。
So you can feel them out with questions and by what they're saying, how are they saying it?
对吧？
Right?
如果他们主动要求推荐，或者说一些话，表明他们不赶时间，那他们可能有时间，也更愿意闲聊，而不是那些匆匆忙忙的人，或者队伍太长的情况。
If they ask for a recommendation, you know, or say things like, show that they aren't in a rush, they might have time and they might be more open to small talk rather than someone who's in a rush or if the line is too long.
所以你真的要随机应变，而且，我觉得，不要聊太久。
So you really gotta feel at the situation and, you know, keep it, you know, keep it not too long, I would say.
保持简短。
Keep it short.
保持简短
Keep it short
又甜蜜。
and sweet.
是的。
Yes.
没错。
Exactly.
对。
Yeah.
谢谢你，Odell，问这个问题。
And thank you, Odell, for this question.
我的意思是，这完全取决于你，你正准备成为一名记者。
I mean, this is it's all about you know, you are getting ready to become a journalist.
对吧？
Right?
而且你在旧金山一步步往上走，这绝对是个练习英语的好机会。
And you're working your way up in San Francisco, this is a chance to practice your English for sure.
但关键是要知道别人想不想聊天。
But it's about knowing do other people wanna chat.
我觉得旧金山的人挺友好的。
I think people in San Francisco are pretty friendly.
我也这么觉得。
I think so too.
我很久没去那里了，但我觉得是这样。
I mean, I haven't been there in a long time, but I think so.
对。
Yeah.
但同时，那是个繁忙的大城市。
At the same time, it's a busy large city.
所以要做好各种准备。
So just gonna be prepared for anything.
把这些短语准备好，需要的时候随时拿出来用。
Have these phrases ready to pull them out if you need to.
所以，对。
So Right.
对。
Right.
当然。
For sure.
好的。
Okay.
嗯，林赛，今天聊得很开心。
Well, this has been fun, Lindsay.
我现在就想出去和咖啡师聊聊。
And I now I wanna go out and talk with a barista.
我知道。
I know.
我想去街角那家咖啡馆买杯咖啡。
I think I'm gonna go down to my cafe down the street here and grab a coffee.
好的。
Alright.
嗯。
Okay.
享受吧。
Enjoy.
那我们回头再聊，Lindsay，也谢谢大家的收听。
So I will talk to you later, Lindsay, and thank you guys for listening.
好的。
Okay.
再见，Michelle。
Bye, Michelle.
再见。
Bye.
我们很高兴今天能给大家带来这些关于闲聊应该持续多久的小贴士。
We are so glad that we could bring you these tips today about how long small talk should be.
我特别喜欢这条建议，就是让对方来引导对话。
I especially love this tip about letting the other person guide the conversation.
这是最会聊天的人的一个标志。
This is a hallmark of the best conversationalist.
不要自己一个人说太多。
To not monopolize it too much.
要知道该引导多少，又该从对方身上读出多少。
To know how much to lead and how much to read from them.
是的，没错。
Yes, exactly.
所以各位，如果你们错过了我们最近对玛雅·罗西尼亚克·米兰的采访，请一定要去看看，因为那期节目全是关于即兴发挥的，以及最好的闲聊如何迅速从闲聊话题转向即兴发挥。
So guys, if you missed our recent interview with Maya Rosignac Milan, please be sure to check out, because it's all about, check it out, it's all about riffing and how the best small talk quickly moves from small talk topics into riffing.
对。
Yes.
这些建议真的很好。
These are such good tips.
那是第两千五百一十期。
That was episode twenty five ten.
《纽约时报》畅销书作者，玛雅·罗西尼亚克·米兰。
New York Times author, Maya Rosignac Milan.
那是法语。
That's the French.
米歇尔，英语发音。
Michelle, the English pronunciation.
是法语发音。
Is the French.
对，那是
Yeah, that was
天哪。
Oh my gosh.
我敢肯定
I'm sure
玛雅听过她名字的各种发音。
Maya hears all kinds of pronunciation of her name.
这个名字挺难念的。
It's a tricky one.
那个姓氏确实不好念。
That's a tricky last name.
你能再说一遍吗？
Can you say it
再给我说一遍？
for me one more time?
玛雅·罗西尼亚克·米兰。
Maya Rosignac Milan.
罗西尼亚克·米兰。
Rocignac Milan.
不错
Not
嘛。
bad.
这就对了。
There we go.
所以，是的，分享即兴发挥如何在英语中建立联系。
So yes, shares how riffing builds connection in English.
这真是太对了。
And this is so true.
你不仅需要知道闲聊该持续多久，还得尽快从聊天气这类话题转到更有趣的内容上。
Only do you need to know how long small talk should last, you do want to as soon as possible get from talking about the weather, these small talk topics into something interesting.
建立联系。
Build a connection.
学会在你们可能有的共同点上即兴发挥。
Learn how to riff on something you might have in common.
所以如果你错过了那期节目，去看看吧，里面有详细讲解。
So check out that episode for details if you missed that one.
那里面的建议真的很好。
Such good tips there.
哦，对。
Oh, yeah.
确实。
Definitely.
记得点击关注，继续收听这个系列，我们会分享如何开启对话、保持对话，以及必要时如何转换话题的技巧。
And be sure to hit follow for the rest of this series with tips for starting the conversation, keeping it going, and pivoting to a new topic if necessary.
那么，Aubrey，我们第二部分见。
So, Aubrey, we'll see you in part two.
好的。
Yes.
到时候见，Michelle。
I'll see you there, Michelle.
再见，
Bye,
大家。
guys.
再见。
Bye.
感谢收听《All Ears English》。
Thanks for listening to All Ears English.
你想知道自己的英语水平吗？
Would you like to know your English level?
来做我们两分钟的测试吧。
Take our two minute quiz.
访问 allearsenglish.com/fluency score。
Go to allearsenglish.com forward slash fluency score.
如果你相信连接而非完美，那就现在订阅，确保不会错过任何内容。
And if you believe in connection not perfection, then hit subscribe now to make sure you don't miss anything.
下次见。
See you next time.
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