BE 12：用商务英语“反馈三明治”建立真实关系

这里是商务英语播客第12集。

This is the Business English Podcast episode 12.

商务英语反馈三明治，帮你建立真正的人际关系。

The Business English Feedback Sandwich to build real relationships.

欢迎收听来自All Ears English的商务英语播客。

Welcome to the business English podcast from All Ears English.

获取你在全球商务中实现梦想所需的英语技能。

Get the English skills you need to achieve your dreams in global business.

无论是做演示、开会还是参加办公室聚会，这都是真正的商务英语，由你最喜欢的美国主持人Lindsay和Michelle带来，她们分别来自美国纽约市和科罗拉多州。

For a presentation, a meeting, or your office party, this is real business English with your favorite American hosts, Lindsay and Michelle, coming to you from New York City and Colorado, USA.

你有没有在英语对话结束后想，为什么我当时没说更多？

Do you ever leave a conversation in English thinking, why didn't I say more?

你明明知道那些词，但就是找不到合适的时机插话、展现个性，或者真正建立联系。

You knew the words, but you couldn't find the right moment to jump in, show your personality, or really connect.

这正是我们创建全新课程《社交英语》的原因。

That's exactly why we created Socializing in English, our brand new course.

我们迫不及待想让你去看看。

We can't wait for you to check it out.

你会学到大多数英语课程从不教的那些不成文的社交技巧。

You'll learn the unwritten social skills that most English courses never teach.

这样你就不再感到尴尬或被人忽视，而是能在英语中做回自己。

So you can stop feeling awkward or invisible and start feeling like yourself in English.

现在报名已经开放了。

Enrollment is open now.

访问 allearsenglish.com/social。

Go to allearsenglish.com/social.

仅限本周，你可以享受最高100美元的折扣。

This week only, you can save up to a $100 off the normal price.

再说一次，访问 allearsenglish.com/social。

One more time, go to allearsenglish.com/social.

嘿，Michelle。

Hey, Michelle.

最近怎么样？

What's shaking?

你那边有什么新鲜事吗？

What's going on with you?

嘿，Lindsay。

Hey, Lindsay.

没什么特别的。

Not too much.

没什么特别的。

Not too much.

你那边怎么样？

How's it going with you?

嗯，我感觉挺好的。

Well, I'm I'm feeling pretty good.

但是，你知道，当我收到反馈，而且反馈不太好的时候，我往往不太能接受。

But, you know, when I get feedback and the feedback is not so good, I don't tend to take it very well.

那你呢？

What about you?

你善于接受反馈吗，还是对反馈比较敏感？

Do you do you take feedback very well, or are you kinda sensitive to feedback?

我觉得我还行。

I think I'm alright with it.

我的意思是，我有点……我也不太清楚。

I mean, I'm I'm kinda I I don't know.

我尽量不把事情往心里去。

I try and not take things personally.

哦，这真的很难。

Oh, it's so hard though.

确实，当然难。

It definitely is, of course.

但是，是的，你只能把一切都吸收进去，你知道，即使在课堂上，我也希望我的学生能够互相给予反馈，而我也需要给出反馈。

But, yeah, you could just gotta, you know, take it all in and, you know, even in class, you know, I want my students to be able to give each other feedback, and I need to give feedback.

所以你得明白，这不是针对你个人的，而是为了帮你进步。

So you just have to realize it's not personal, but it's meant to help you improve.

没错。

Exactly.

而且我们很多听众都是职场人士，各位。

And a lot of our listeners are business professionals, guys.

而且，你知道，今天的节目就是专门为职场中的人准备的。

And, you know, today's episode is is is specifically for people in the workplace.

比如说，在工作中，我们怎么才能更有魅力地给别人提反馈呢？

Like, you know, how do we how can we be more charismatic at work when it comes to offering feedback?

而且很多时候，反馈是负面的，或者是建设性的。

And often feedback is negative or constructive.

我们有个说法叫“建设性批评”，这是我们母语者常用的一个表达。

Call it constructive criticism is this expression that we have, this chunk that we use as native speakers.

所以今天我们就想教大家怎么做。

So we wanna show you guys how to do that today.

你知道，你实际上是怎么引入反馈的？

You know, how do you actually introduce feedback?

你把反馈放在哪里？

Where do you place the feedback?

你会包含表扬吗？

Do you include praise?

而且你用英语怎么做？

And how do you do that in English?

所以今天对你们来说是个大话题。

So today is kind of a big topic for you guys.

所以如果你在工作中使用英语，我希望你仔细听这里。

So if you're using English at work, I want you to, you know, listen closely here.

而且，在节目期间，节目结束时，我们会向你们展示如何多练习一下这个。

And, you know, during the episode, at the end of the episode, we're gonna show you how you can practice this a little bit more.

好吗？

Okay?

那我们开始吧，米歇尔。

So let's jump into it, Michelle.

我的意思是，我们有哪些方式可以引入负面反馈？

I mean, what are we how what are some ways that we could introduce bad feedback?

你知道吗？

You know?

好的。

Okay.

嗯，举个例子，你可以说，别误会我的意思。

Well, you could save just for an example, you could say, don't take this the wrong way.

没错。

Exactly.

别误会我的意思，但是，你知道，每次我听到这句话，我就知道接下来没好话。

Don't take this the wrong way, but, you know, whenever I hear that, I know it's gonna be something bad.

对。

Yep.

对。

Yep.

所以，是的。

So yeah.

别误会，但是……你那份报告做得确实不怎么样。

Don't take this the wrong way, but But you did not do a good job on that report.

不。

No.

不。

No.

我的意思是，当有人这样开头的时候，你真的要做好准备接受一些负面反馈。

I mean, you're really you should brace yourself for some negative feedback when someone starts a sentence this way.

好了，各位？

Okay, guys?

显然。

Obviously.

另一种说法就是，比如说，你很有条理。

Another way to do it would just be to say, you know, you're very organized.

话虽如此，一个可以改进的地方可能是你报告的准确性。

Having said that, one area for improvement could be the accuracy of your reports.

所以这个“话虽如此”是一种过渡。

So this having said that is kind of a transition.

对，那表示你现在要开始说一些负面反馈，一些建设性的批评。

Okay, that signifies that now you're gonna move into some negative feedback, some constructive criticism.

所以这两种说法，像“别误会”和“话虽如此”。

So both like this and don't take the this the wrong way.

你知道，你要挑出一些问题。

You know, you're you're gonna be picking on something.

所以就会像，对，别误会，但我觉得某些方面可以改进。

So it's gonna be like, yeah, don't take this the wrong way, but I think x, y, and z could be improved.

但是，你知道，别往心里去。

But, you know, don't take it personally.

同样，对于“你很有条理”和“话虽如此”也是一样的。

And the same thing for your very organized, having said that.

这两个表达都差不多，就是说，你得做好准备。

Both of them, it's like kind of, you know, be prepared

没错。

Exactly.

个人而言。

Personally.

没错。

Exactly.

没错。

Exactly.

然后最后一个短语是——

And then one last phrase that

我们可以用的，是什么来着，米歇尔？

we could use is what, Michelle?

可以做得更好的地方就是，对。

Something that could be done better is Yeah.

我喜欢

I like how

这个用法是被动语态。

this one is is used in the passive form.

可以做得更好。

Could be done.

可以做得更好的地方。

Something that could be done better.

不是“你可以做得更好”，而是“可以做得更好的地方”。

Instead of something you could do better, something that could be done better.

我们接下来要讨论

And we're gonna talk

抱歉？

Sorry?

有一点。

A little bit

什么？

What?

不。

No.

我说的是可以做得更好。

I said could be done better.

你懂的，就是你。

Wink, wink, by you.

就是你。

By you.

没错。

Exactly.

没错。

Exactly.

所以关键在于，我们在引入这些表达时，要非常小心，不能切断彼此的联系。

So it's all about how can we be very careful when we introduce these phrases to not sever the connection.

这就是我们在这里的原因，职场中的人际关系对我们的职业成功和幸福感来说，真的非常非常重要。

That's why we're here, and connections at work are so, so, so important to our career success and our happiness.

我们每周都要和同事一起工作四十多个小时，当然希望和他们关系融洽。

I mean, we spend forty plus hours a week, every week at work around our colleagues, and we wanna have good relationships with them.

如果仅仅因为找不到合适的措辞而影响了人际关系，那真是太可惜了。

And it's such a shame if the reason we don't have good relationships is that we don't have the right words.

所以我们创建了我们的课程，Charismatic Connector Guys，在 allearsenglish.com/charisma 上。

That's why we created our course, the Charismatic Connector Guys, at allearsenglish.com/charisma.

而且，你知道，这也是我们今天来帮助大家的原因。

And, you know, that's why we're helping you guys today.

我们希望你们能掌握这些技巧。

We want you to master these skills.

那么，Michelle，你听说过“反馈三明治”吗？

So, Michelle, have you ever heard of the Feedback Sandwich?

听起来有点耳熟。

It sounds familiar.

这是从哪里来的？

Where is this from?

我不知道。

I don't know.

我是说，它来自流行文化，商业界。

I mean, it's from it's from pop culture, business the business world.

有一些贬义词用来形容这种三明治，但我不会在节目里说那些词。

It's there are some derogatory terms that are used to describe this kind of sandwich too, but I'm not gonna use that word on this show.

这个节目是很干净的。

This show is clean.

但是好吧。

But okay.

嗯，是的。

Well, yeah.

那什么是反馈三明治呢？

So what is the feedback sandwich?

好的。

Alright.

就是当我们有一个像三明治一样的东西。

So it's when we have, like, a sandwich.

就像，面包是积极的部分，肉是批评，另一边的面包也是积极的部分。

Like, the bread is something positive, the meat is the criticism, and the bread on the other side is something positive.

所以我们先讲积极的，再讲消极的，然后再讲一个积极的。

So we start with a positive, we add the negative, and then we say another positive.

明白吗？

Okay?

这很有文化特色。

And this is very cultural.

我的意思是，在美国，这种方式是大家比较期待的。

I mean, this is something that's kind of expected in The US to do it this way.

这是个好方法。

It's a good way to do it.

但在其他国家，可能就只有负面反馈，没有别的了。

But in other countries, you know, there might just be that negative feedback, and that's it.

所以我们在跨文化工作时，要小心了解共事的人的期望。

So we have to be careful when we work across cultures that we know what the expectations are of the people that we're working with.

你明白吗？

You know?

这很有意思。

It's interesting.

因为这样很好，你以积极的方式开始反馈，对方就知道你信任他们。

Because it's good, you know, you introduce the feedback with on a positive note, so the person, you know, knows, okay, you have faith in them.

然后你再说一点负面的或建设性的批评，但最后要以积极的方式结束。

And then you go into the little negative part or the little constructive criticism, but then you wanna end on a positive note.

你甚至还可以加上对未来的建议。

And you can even add to that by adding like a future suggestion.

你知道吗？

You know what?

哦，你想说什么？

Oh, what do you want?

那也不错。

That's good too.

那我们来说说

So let's give

给听众举个例子，讲讲反馈三明治。

our listeners an example of the feedback sandwich.

那我们就开始吧，比如说我刚做完一个演讲。

So let's let's start, you know, let's say that I just gave a presentation.

好吗？

Okay?

然后你要给我一点反馈。

And you're gonna give me a little feedback.

那么，米歇尔，你觉得我的演示怎么样？

So Michelle, what did you think of my presentation?

嗯，我真的很喜欢你用的那些视觉材料。

Well, I really liked the visuals that you used.

哦，太好了。

Oh, great.

好的。

Okay.

好的。

Okay.

听到这个我很高兴。

I'm glad to hear that.

感觉这个演示可以更有互动性一些。

It seemed like the presentation could have been more interactive.

哦，我明白你的意思了。

Oh, I see what you mean.

说得有道理。

That's a good point.

我本来可以多问几个问题的。

I could have asked more questions.

不过总的来说，我

I mean but overall, I

觉得你做得很好。

think you're doing a great job.

哦，谢谢。

Oh, thanks.

今天演讲的时候我确实挺开心的。

I did have a good time presenting today.

你知道，我很享受这个过程。

You know, I enjoyed it.

下次为什么不试着在结论里多加点内容呢？

Why not try adding a few more points to your conclusion next time?

一个未来的建议。

A future suggestion.

没错。

Exactly.

所以这是一个很好的正面例子。

So this is a good example of the positive.

你说的正面点是什么，米歇尔？

What was the positive point that you said, Michelle?

好的。

Okay.

嗯，我说我真的很喜欢你用的那些视觉效果。

Well, I I said that I really liked the visuals that you used.

好的。

Okay.

所以你先是说了些正面的，然后才转到批评的部分。

So you started with something positive, and then you you moved into the criticism.

你说“看起来好像”，我觉得用这个说法，也是一种避免直接表达的策略。

You said it seemed like again, I think using this phrase, it seemed like is another strategic way to not be so direct.

为什么这比直接说“你的风格可以更互动一些”更委婉呢？

Why is that more why isn't that more indirect than saying you could have been more interactive in your your style?

为什么

Why

不是呢？嗯，有几个原因。

isn't it Well, a couple reasons.

说“看起来好像”是因为通常当事情看起来是这样的时候，并不是百分之百确定的。

It seemed like because usually when things seem, it's not a 100% definite.

对。

Exactly.

还有，还有，等等。

And also and also wait.

我忘了我要说什么了。

I lost my train of thought.

对，是的。

It's yeah.

所以这就是主要的，这就是主要的观点。

So that was the main that was the main point.

这就是

That was the

主要的观点。

main point.

看起来，对吧，是另一种说法。

It appeared that, right, is another way.

但如果我们说“看起来”，那就有点正式了。

But if we say it appeared that, that's a bit more formal.

所以，但意思是一样的。

So but it means the same thing.

我的印象是。

It was my impression that.

我就是这么看的。

That's the way I saw it.

而且，对，你不是在针对那个人。

And also, yeah, you're not saying you're not focusing it on the person.

你只是针对工作本身，你知道的，这不是针对个人的。

You're just focusing it on the work, you know, that it's not personal.

是针对那个演示。

It's towards the presentation.

看起来那个演示可以更有互动性。

It seemed like the presentation could have been more interactive.

所以，你知道，这就是这个反馈三明治里的批评部分，但语气没那么重。

So that's, you know, that is the criticism piece here in this feedback sandwich, but it's still not so intense.

比如，如果我说，哦，你的演示应该做得更有互动性。

Like, as if I were to if if I said, for example, oh, your presentation should've you should've made your presentation more interactive.

那就会非常直接。

That would've been very direct.

而且，你知道，我觉得在美国文化里，在很多工作场所，当然这也取决于工作环境，我们确实期望这种间接的反馈方式。

And, you know, I think that in American culture, in many workplaces, again, it depends on the workplace, we do expect this kind of indirect, you know, giving out of feedback.

我确实觉得，我们的文化里，你不想在反馈时过于直接，尤其是如果你注重在工作中建立关系的话。

I do think that, you know, we're a culture where you don't wanna be super, super, super direct in your feedback, especially if you're focused on building those relationships at work.

你会说英语，但在社交场合中是否仍觉得自己慢人一步？

You speak English, but do you still feel one step behind in social situations?

也许你错过了笑话，难以加入对话，或者不确定自己分享得太多还是太少。

Maybe you missed the joke, struggle to enter a conversation, or wonder whether you're sharing too much or not enough.

问题可能不在于你的英语。

The problem may not be your English.

而在于那些没人教过你的不成文的社交规则。

It may be the unwritten social rules that no one ever taught you.

我们的新课程《用英语社交》教你如何读懂当下，知道下一步该怎么做。

Our new course, Socializing in English, teaches you how to read the moment and know what to do next.

课程每周提供两到三次口语练习机会，让你实时练习英语。

It comes with speaking opportunities up to two to three times per week to practice your English live.

现在就加入我们，访问 allearsenglish.com/social。

Join us now at allearsenglish.com/social.

在本周晚些时候优惠结束前，最高可节省100美元。

Save up to $100 before this offer ends later this week.

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然后我确实，你知道，对于正面部分，

And then I did, you know, for the positive,

我说，总体而言，我觉得你做得很好。

I said, overall, I think you're doing a great job.

总体而言。

Overall.

总体而言，一般来说。

Overall, in general.

一般来说，这就是正面部分。

In general, that's the positive.

然后你给了我一个未来的建议。

And then you gave me a future suggestion.

你说了什么？

What did you say?

我说，下次为什么不试着在结论里多加几点呢？

I said, why not try adding a few more points to your conclusion next time?

所以我说，为什么不试试呢？

So I'm saying, why not try?

我喜欢这个说法。

I like that.

再说一遍，这不像说“你为什么不试试”或“你应该试试”那么直接。

Again, it's it's it's not as direct as saying, why don't you try or you should try.

你说，为什么不做这个呢？

You say, why not do this?

所以再说一遍，这些都是非常有策略性的短语，各位。

So again, these are all very strategic phrases, guys.

我今天真的希望你们把这些短语记下来。

I really want you to write down these phrases today.

因为，你知道，如果你们只是听了今天的节目，然后去上班试着用这些，是行不通的。

Because, you know, if you just listen today today's episode, and then you go to work and you try to use this, it's not gonna work.

你们需要把这些短语列成清单，等准备好练习的时候再练。

You need these phrases on a list that you can try to practice when you're ready to practice them.

明白吗？

Okay?

当然。

For sure.

然后，是的，当然，我说了“下次”，你知道，这是谈论未来的一种好方式，表明你是在说下次的积极改变，而不是说你现在就得马上做。

And then, yeah, of course, I said next time, you know, and that's a good way to talk about, you know, in the future to show that, you know, you're talking about positive changes for the next time, not that you have to do them right this second.

没错。

Exactly.

没错。

Exactly.

那我们继续吧。

So let's let's move on.

我们跳过这一部分，关于让事情不那么直接的方法，嗯，我们直接进入这一部分。

Let's skip over this next piece, ways to make things less actually, yeah, let's go into this piece.

我们让某件事不那么直接的一种方式，还有另一种方法。

The way that we make something less direct, one other way.

我们今天给听众们提供了很多建议，很多短语和方法，让反馈不那么直接。

We're just giving our listeners a whole bunch of tips today, a whole bunch of phrases and methods to make feedback less direct.

其中一种方法，各位，就是避免使用“你”这个词。

And one way to do that, guys, is to avoid the word you.

那具体怎么做呢，比如，米歇尔？

And how would we do that, for example, Michelle?

比如，嗯，是的。

Like, for example yeah.

请讲。

Go ahead.

好的。

Okay.

嗯，可以说，哦，我注意到有些例子缺少引用。

Well, could say, oh, I noticed that some of the examples were missing a reference.

而不是说，我知道我注意到你在一些例子中漏掉了引用。

Instead of saying, I know that I noticed that you missed a reference in some of the examples.

这些例子缺少引用。

The examples were missing a reference.

这跟说你在一些例子中漏掉了引用是不同的。

That's different than saying you missed a reference in some of the examples.

你说的是同一件事，但把重点从你身上移开了。

You're saying the same thing, but you're taking the emphasis off of you.

你没有把手指指向那个人。

You're not pointing your finger at the person.

没错。

Exactly.

对。

Exactly.

这跟我之前说的有点像，就是我觉得那个演示本来可以更有互动性。

Which is similar to kind of, you know, when earlier I said it seemed like the presentation could have been more interactive.

你明白吧？

You know?

所以把注意力引到别的地方，你是在说具体的工作，而不是做工作的人。

So directing the attention somewhere else, you're talking specifically about the work, not about the person doing the work.

你说得对。

You got it.

这对我们今天的听众来说，在他们那个水平上，是个很好的技巧。

This is a great skill for our listeners for today at their level.

我很喜欢这个。

I love this.

还有一个例子，就是怎么把自己摘出去，比如可以说，上次演示里有些细节被略过了。

And another example of that, how to take you out of it, is some details got skipped over in the last presentation.

而不是说，什么？

Instead of saying what?

你跳过了一些细节。

You skipped some details.

这很不一样。

It's very different.

感觉完全不一样。

The feeling is very different.

而且我觉得，这也体现了一种成熟感。

It also kind of communicates a sense of maturity, I think.

我觉得说“有些细节被遗漏了”或者“被跳过了”听起来更成熟，而不是说，

I think it sounds more mature to say, some details got skipped over or were skipped over instead of saying,

你跳过了一些细节。

you skipped over some details.

那听起来

That sounds

那听起来显得不成熟，还小心眼。

that sounds immature and petty, I think.

听起来像是在针对个人，即使你并不是故意的。

It sounds like you're making it personal even if you don't in in tend to make it personal.

没错。

Exactly.

所以再说一次，这取决于你和对方的交情，取决于你的工作场所和那里的价值观，取决于很多因素。

So again, this depends, guys, on your relationship with the person you're talking to, depends on your workplace, the values at your workplace, depends on a lot of things.

但我们只是提供一些非常中立的技巧，如果你想用的话可以用。

But we're just giving you some very neutral skills that you can use if you want to.

明白吗？

Okay?

我觉得今天我们想教的词汇表达太多了，Michelle。

So I think we have too many vocabulary expressions today, Michelle, that we wanted to try to teach.

但我们不如这样吧。

But why don't we alright.

我们就把最后这几个过一遍吧，Michelle。

Let's just go through these last few, Michelle.

开始吧。

Here we go.

还有哪些其他方式可以让建议听起来更委婉？

What are some other ways to soften suggestions?

好的。

Okay.

嗯，你可以说，比如，也许你可以扩展你的理论。

Well, you could say, for example, perhaps you could expand your theory.

对。

Yes.

或者你可以说，也许扩展一下理论会有帮助。

Or you could say, maybe expanding the theory would help.

啊。

Ah.

或者你可以说，有个想法是，然后

Or you could say, one idea is, and then

某某某。

x y z.

这个想法。

The idea.

或者你可以说，我想知道如果……会发生什么。对。

Or you could say, I wonder what would happen if Mhmm.

或者最后一个是什么？

Or what's the last one?

你可以说，加更多细节怎么样？

You could say, what about adding more details?

比如，我喜欢所有这些说法，我觉得如果有人帮我出主意，用这种方式提建议，我会很感激。

Like, I like all of these phrases, and I think if someone were helping me to come up with ideas, I would appreciate a suggestion if it were delivered in this way.

你懂吗？

You know?

当然。

For sure.

这看起来非常不具对抗性。

It seems very non confrontational.

就像，你真的只是专注于工作本身。

Like, you're really just focusing on the work.

没错。

Exactly.

你专注于工作，而且它

You're focusing on the work, and it

感觉像是一次平和的交流。

feels like a peaceful interaction.

再说，你知道，我觉得我有时候对反馈特别敏感，所以，你们懂的，听听就好，别太当真。

Again, you know, I think maybe I'm a particularly sensitive person sometimes when it comes to feedback, so, you know, take this with a grain of salt, guys.

但是，你知道，这些都是好技能。

But, you know, these are good skills to have.

好，那行。

So okay.

那在这种情况下，米歇尔，我们来深入演示一下，让听众看看具体怎么做。

In this situation, Michelle, let's dive into it and show our listeners how it's done.

我是实习生，米歇尔，你是我的老板。

I'm an intern, Michelle, and you are my boss.

可以吗？

Okay?

我们正在开我实习的最终评审会。

And we are at a final review meeting for my internship.

夏天快结束了，我也快完成了。

It's the end of the summer, and I'm finishing up.

明白吗？

Okay?

好的。

Okay.

好的。

Alright.

那我们开始吧。

Here we go.

好的。

Alright.

你好，卡普兰小姐。

So hi, miss Kaplan.

谢谢你今天抽时间跟我见面，回顾一下我在这里的工作。

Thank you for taking the time to meet with me today to go over my work here.

在All Ears English实习真的让我收获很多。

It has been really rewarding interning for All Ears English.

哦，这是我的荣幸。

Oh, my pleasure.

这个夏天有你在，我们真的很开心。

We have really enjoyed having you here this summer.

我们会想你的。

We're gonna miss you.

好的，谢谢你。

Well, thank you.

现在我们来看看一些细节。

Now let's get into some details here.

你的导师想了解你在这里工作的细致程度和准确性。

So your adviser wants to know about the thoroughness and accuracy of your work here.

我觉得你在镜头前的表现很出色，完全符合我们品牌的理念。

I would say that your presentation behind the camera has been strong and right in line with our brand's vision.

哦，真的吗？

Oh, really?

我很高兴听到这个。

I'm happy to hear that.

不过，有可以改进的地方，比如你的一些解释可以更深入一些。

Well, something that could be done better is that you could have gone into more depth with some of your explanations.

哦，好的。

Oh, okay.

我明白了。

I see.

不过总的来说，我们对你的内容工作非常满意。

Overall though, we were we have been really happy with your content work.

你可以考虑自己开个博客，保持你学到的这些技能。

You may want to consider starting a blog yourself to keep the skills to keep up the skills you have learned.

好的，感谢你今天抽出时间，卡普兰女士。

Well, thank you for your time today, miss miss Kaplan.

在你们公司实习的经历非常棒。

It's been wonderful interning for your company.

我确实说过，你知道，你本可以做得更好。

I did say, oh, you know, you could have done something.

所以要注意，因为，是的，如果你想从“可以做得更好的是你本可以更深入”这个角度来说的话。

So be careful because, yeah, if you wanted to take it away from saying, oh, something that could be that could be done better is that you could have gone into more depth.

如果你想转移一下注意力，你可以改变这一点。

You could you could change that if you wanna take it, you know, the attention a little bit away.

你怎么能这么说呢？比如，你可以说解释可以更深入一些。

How could you you could have said something like, for example, the explanations could have had more depth.

是的。

Yes.

现在我们开始涉及一些真正的细微差别了。

Now we're getting into some real nuance with

你们。

you guys.

对于我们的听众来说，他们已经准备好了。

For our listeners, they're ready for this.

好。

Good.

让我们快速回顾一下这次对话，然后挑出几个我们在这里用到的非常好的短语，米歇尔。

Let's just re recap this this conversation real quick, and let's pull out a couple of really good phrases that we used here, Michelle.