BE 13：如何自信地加入商务英语对话

这里是商务英语播客第13集。

This is the Business English Podcast episode 13.

如何自信地加入商务英语对话。

How to jump into a business English conversation with confidence.

欢迎收听来自All Ears English的商务英语播客。

Welcome to the Business English Podcast from All Ears English.

掌握你需要的英语技能，在全球商务中实现你的梦想。

Get the English skills you need to achieve your dreams in global business.

无论是做演示、开会，还是参加办公室聚会，这是真正的商务英语，由你最喜欢的美国主持人Lindsay和Michelle带来，她们分别来自纽约市和美国科罗拉多州。

For a presentation, a meeting, or your office party, this is Real Business English with your favorite American hosts, Lindsay and Michelle, coming to you from New York City and Colorado, USA.

有时候英语学习者以为自己的问题是词汇量，但往往问题更深层。

Sometimes English learners think their problem is vocabulary, but often the issue is something deeper.

是犹豫不决。

It's hesitation.

你会停下来翻译。

You pause to translate.

你会停下来检查语法。

You pause to check grammar.

你会停下来寻找完美的词语。

You pause search for the perfect word.

这些小小的停顿累积起来，打断了对话的自然流畅。

Those small pauses add up and interrupt the natural flow of conversation.

你可以轻松地回应，而不必不断分析每个句子。

You can respond with ease without constantly analyzing every sentence.

我们免费的“两分钟流利度测验”会显示你当前的水平，以及你需要提高哪些技能。

Our free two minute fluency quiz will show you your current level and what skills you need to improve.

访问 allearsenglish.com/fluencyscore。

Go to allearsenglish.com/fluencyscore.

网址是 allearsenglish.com/fluencyscore。

That's allearsenglish.com/fluencyscore.

嘿，米歇尔。

Hey there, Michelle.

怎么了？

What's going on?

嘿，Lindsay。

Hey, Lindsay.

没什么。

Not too much.

没什么。

Not too much.

我挺好的。

I'm good.

你呢？

How are you?

挺好的。

Good.

我听说你刚从一场会议回来，一场T细胞会议。

I heard you just came back from a conference, a T cell conference.

那个会议怎么样？

How was that?

真的挺好的。

It was really good.

谢谢。

Thanks.

学到了很多有趣的东西。

A lot of interesting things to learn.

还认识了很多特别好的人。

I met a lot of really nice people.

你知道的。

You know.

所以整个过程非常开心，也特别有意思。

So it was very it was very fun and very interesting.

那挺不错的。

That's cool.

太酷了。

Super cool.

那有没有遇到那种情况，就是你得插进一个已经在进行的对话里，那种又吵又让人发怵的对话？

And did you have any situations where you had to jump into a conversation that was already happening, like a loud, intimidating conversation?

我不太确定。

I don't know.

每次……

I mean, every...

其实还好，但我以前确实遇到过那种情况，对吧，就是那种你不得不……你懂的……

It it was okay, but I definitely have had that kinda that kinda thing happened in the past, right, where you're, like, having to just, you know...

你真的很想把一个观点说清楚，但很难，因为大家都在说话。

You really wanna get a point across, and it's really hard because everybody's talking.

所以我想不起在大会上有什么具体的时候，因为那里的人都是老师。

So I can't think of a specific time at the conference because everybody's, like, a teacher there.

所以大家都愿意听。

So everybody wants to listen.

老师们都是很好的倾听者。

Teachers are such good listeners.

我觉得也是。

I think so.

我觉得也是。

I think so.

所以那真的非常有意思。

So it was really, really interesting.

但我确实有过那种经历，就是你想说点什么，但很难插上话。

But I definitely have had that experience where, you know, you're trying to to say something, and it's very difficult.

嗯，其实我知道这是很多听众都担心的问题。

Well, the thing is, I know this is a common worry of our listeners.

所以这对今天的听众来说是个很好的教训。

So this is a perfect lesson for our listeners today.

问题是，我们怎么才能插进一个已经很热闹的对话里，尤其是在商务场合？

The question is how do we jump into a conversation that's already loud, especially in the business space?

今天的节目我们重点讲商务场合，因为我们知道很多听众都是在英语环境中工作的。

We're gonna focus today's episode on the business space because we know that a lot of our listeners are working in English and that sort of thing.

所以美国的商务文化可能真的很吵，让人望而却步。

So American business culture can be really loud and intimidating.

我的意思是，对。

I mean Yeah.

人们一兴奋起来会做什么呢？

You know, what do people do when they get excited?

他们会大声说话，然后还会……

They talk loud, and they and they...

他们会……

They're...

他们会加快语速。

They speed up.

他们会加快语速。

They speed up.

加快语速，而且说话声音更大。

Speed up, and they speak up.

加快语速。

Speed up.

说话声音更大。

Speak up.

没错。

Exactly.

那他们想被别人听到的时候会怎么做？

And what do they do when they wanna be heard?

比如，你有没有遇到过这种情况，就是有人在说话，或者你在说话，然后有人也想插话……

Like, have you ever been in this situation where someone's talking or you're talking and then someone wants to talk...

他们会打断你，直接盖过你的声音。

They talk over you.

当别人想被听到的时候，他们就直接打断你说话。

When they wanna be heard, they just talk right over you.

他们就是比你声音大。

They just speak louder than you.

其实，我我刚刚在看……

Actually, I I was watching...

昨晚，我在看一个关于选举的新闻节目，里面有好几个人在讨论。

Last night, I was watching, like, one of the news shows about, you know, the election, and it was a panel of people talking.

当然，有时候他们每个人的观点都不一样。

And sometimes, you know, of course, they all, you know, have a different point of view.

所以他们就同时在那里说话。

And so they were just talking all at the same time.

我当时就在笑，因为我想，你们这样说我一个都听不清。

And I was just laughing because I'm like, well, I can't hear any of you.

天哪。

Oh my god.

这对我们的听众来说真是个好练习，去看看那样的节目，对，就是这样。

That would be really good practice for our listeners to go ahead and just watch shows like that where Yeah.

就是习惯那种风格。

Just kinda get used to that style.

而且，你知道吗，这让我想起了我在佛蒙特州做ESL教师培训时遇到的一个情况。

And, know, this actually reminds me a lot of a situation that I was in when I was doing my training to become an ESL teacher in Vermont.

我们是一个五人组成的国际小组。

And we were an international group of five of us.

实际上，我想我们三个是美国人，还有一个来自菲律宾。

Actually, I think three of us were American, and one one of us was from The Philippines.

有一个来自菲律宾的女士。

There was a woman from The Philippines.

我们四个人一组工作，我们会像那样互相打断，因为我们都太兴奋了。

And we would all work in a group of four, and we would talk over each other just like that because we were excited.

我们想被听到，而且

We wanted to be heard, and

当想被听到时，我们就会比对方说话声音更大。

we would just talk louder than the other person when we wanted to be heard.

这对我们来说是很正常的交流方式。

That's a normal style for us.

我们不会往心里去。

We don't take it personally.

大多数时候我们真的不会觉得被冒犯。

We don't really get offended most of the time.

但有时候确实会让人不舒服。

Sometimes it can be offensive.

不过，到了那一周快结束的时候，那位菲律宾女士明确表示她感到非常不自在。

But anyways, by the end of the week, the woman from The Philippines made it clear to us that she was extremely uncomfortable.

她非常非常难受，几乎到了情绪化的地步。

Extreme, like, almost to the point that she was very, like, very upset, kind of emotional about it.

哎呀。

Aw.

这对我来说是一次非常深刻的体验，让我意识到，哇。

And and it was a very visceral experience for me to understand, like, wow.

这不是所有文化参与和交流的方式，我们需要对其他文化可能想要的交流方式更加敏感，因为她无法进入对话。

This is not the way all cultures participate and communicate, and we need to be more sensitive to how other cultures might wanna communicate because she couldn't get in.

她完全不知道如何加入那场对话。

She had no idea how to enter that conversation.

那太激烈了。

It was so intense.

这就是昨晚我看那个节目时发生的事，其中一个小组成员一直想说点什么，然后另一个女人说……

And that's what happened last night when I was watching this show is one of the one of the panel members kept on trying to say something, and then the other woman was saying...

大概有五个人吧。

There were, like, five of them.

然后那个女人说，哦，让我先把这点说完。

And the other woman said, oh, let me just finish this point.

然后……

And then...

好的。

Okay.

所以他一直在耐心等待。

So he was waiting patiently.

看得出来他真的很想说话。

You could tell he just wanted to speak.

他就是想表达自己的观点。

He just wanted to speak.

然后等她终于说完，又有别人开始说话了。

And then and then when she finally finished her point, somebody else started talking.

哦。

Oh.

然后呢。

And

我真替那个家伙感到难过，因为他只是想说出自己的观点，却插不上话。

I felt so bad for this guy because he just wanted to say his point and he couldn't.

所以，是的，这真的很……

So, yeah, I mean, it's very...

我能理解那确实会让人很害怕。

I can understand that that would be very intimidating.

对我来说也可能很难，因为你不想显得无礼，但你又需要，比如，

I mean, it can be it can be very hard for me too because you don't wanna feel rude, but you but you need to, like

你必须插进去。

You have to get in there.

否则你就只是不……

Or else you're just not...

我想我可能以前在节目里用过这个比喻，但它总是让我想到跳绳。

I mean, I think I I may have used this analogy before on the show, but it always makes me think of, like, jump rope.

就像当你是第三个人，你必须成为那个……

Like, you know, when when you're the third person and you have to be the...

比如，两个人在摇绳子，你必须跳进去，你得找到一个合适的时机。

You know, like, two people are, like, swinging the rope and you have to jump in, you have to find, like, an appropriate time.

有时候你只能先观察一会儿，然后想，我什么时候进去？

And sometimes you just have to watch it for a while and, like, think, when do I go?

我什么时候进去？

When do I go?

你不想

You don't

被绳子打到。

wanna get hit.

还有另一方面……

And the other part...

这里的问题是，在……

The the problem here is that in...

至少在美国的这种职场文化里，你多少会被……

At least in this business culture in The US, you're kind of judged by...

我觉得我们真的偏向那些很能说、很会交流的人。

I I feel like we have a real bias towards people who are quite verbal, who are communicative.

而且你是靠你的想法被评判的。

And you're judged by your ideas.

所以很多时候，你的专业素养、技能和专长都是根据你在那些对话中说的话来评判的。

So often, you're judged your professionalism, your skills, your expertise are judged based on what you say in those conversations.

所以如果你插不上话，即使你有很棒的想法，也没人知道。

So if you can't get in, you may have brilliant ideas, but no one knows that.

因此你就得不到应有的认可。

So you don't get the the recognition.

而且除此之外……

And and on top of that...

所以这对像我们这样的母语者来说都很难。

So it's hard for native speakers like us.

然后对我们的听众来说，尤其困难，因为他们可能没有足够的词汇来插话。

And then on top of that for our listeners, it's especially hard because they may not have the vocabulary that they need to jump in.

所以也许我们应该帮帮他们？

So maybe we should help them with that?

也许我们应该帮他们……

Maybe we should help them to

带一个听众来。

take a listener.

太棒了，米歇尔。

Awesome, Michelle.

开场不错。

Good setup.

开场不错。

Good setup.

谢谢。

Thank you.

谢谢。

Thank you.

是的。

Yes.

是的。

Yes.

对。

Yes.

而且我想说，各位，在进入今天的短语之前，你们随时可以立即获取今天这集节目的文字稿。

And I just wanna say, guys, before we go into today's phrases, you can always get the transcript from today's episode immediately.

可以下载。

Downloadable.

如果你们去 allearsenglish.com/transcripts，注意末尾有个 s。

If you go to allearsenglish.com/transcriptswith an s on the end.

你们现在就能拿到，然后跟着我们今天的节目一起看。

You can get that now and follow along with our episode today.

非常棒。

Very cool.

对。

Yes.

对。

Yes.

这真是个很好的方法

Really good way to

要听懂我们节目里说的每一个词，你需要这周的文本。

understand every word we say on this show, you need the transcripts from this week.

去 allearsenglish.com/transcripts。

Go to allearsenglish.com/transcripts.

就是 allearsenglish.com/

That's allearsenglish.com/

那是因为真实的英语对话不仅仅是词汇。

That's because real English conversations include more than vocabulary.

还有语速、连读、文化背景和口语表达。

There's speed, there's connected speech, there are cultural references and casual phrases.

你的大脑必须实时处理所有这些。

Your brain has to process all of this in real time.

如果对话有时让你觉得应接不暇，那可能只是说明你已经准备好进入下一阶段的训练了。

If conversations sometimes feel overwhelming, it may simply mean you're ready for the next level of training.

用我们快速免费的流利度测验，找出你的确切水平。

Find out your exact level with our quick free fluency quiz.

去 allearsenglish.com/fluencyscore。

Go to allearsenglish.com/fluencyscore.

就是 allearsenglish.com/fluencyscore。

That's allearsenglish.com/fluencyscore.

好的，Michelle，那我们就直接开始吧。

Okay, Michelle, then let's just dive into it.

假设我们的听众，比如说，在美国或英国参加一个商务会议，那里有一群本地人。

Let's say that our listener our listener is in a business meeting, let's say, in The US or maybe The UK, and a bunch of native people are there.

嗯。

And Mhmm.

他们是唯一一个来自国外的人，他们需要……

They're the only person from abroad, and they need to...

他们有一个好主意。

They they have a good idea.

他们需要让自己的想法被听到。

They need to get their idea heard.

因为那是我们被评判的方式。

Because that's how we're judged.

我们怎么插话呢？

How do we jump in?

好的。

Okay.

嗯，其实有几种不同的说法。

Well, there are a few different phrases that you could say.

第一个说法其实很简单。

So the the first one you could say is just pretty really simple.

打扰一下。

Excuse me.

我能说句话吗？

Could I say something?

而且我觉得，如果我们在说这些话的时候能保持镇定，是的。

And I think that if we can maintain our composure as we say these phrases Yes.

我觉得这里要做的可能是，用与组里其他人相反的能量。

I think the the thing to do here might be to to use the opposite energy of the other people in the group.

你懂吗？

You know?

哦，有意思。

Oh, interesting.

因为如果我们试图去匹配他们的能量，他们不会……

Because if we try to match the energy of the people, they're not...

他们一辈子都是这样过来的，互相打断、抢话。

They've been doing that their whole lives the way they've been jumping on top of each other.

所以我们没法跟他们竞争。

So we can't compete.

所以如果我们有不同的能量……

So if we have a different energy...

比如，我提到的那个菲律宾女士，她之所以引起我们的注意，就是因为她有着相反的能量。

Like, for this woman from The Philippines with my example, the reason she got our attention was because she had the opposite energy.

她没有试图去让人惊讶。

She she didn't try to surprise people.

她没有试图去竞争那种能量。

She didn't try to compete with that.

这就像是一种模式中断。

It's like a pattern interrupt.

对。

Yes.

所以我们想要……

So we wanna...

所以能量就是我们通过肢体语言、语调来传达的方式。

And so energy is the way we convey our body language, our tone of voice.

所以我们用平静而镇定的方式说出这些短语。

So we're using these phrases in a calm and collected manner.

沉默其实很有说服力。

Silence is actually very persuasive.

对。

Yes.

对。

Yes.

确实如此。

That's true.

好。

Okay.

所以这是第一句话。

So that's the first phrase.

打扰一下。

Excuse me.

我能说句话吗？

Could I say something?

第二个短语，米歇尔，第二个是什么？

Second phrase, Michelle, what's the second one?

我在这里有话要说。

I have something to add here.

好的。

Okay.

很好。

Good.

所以这很重要。

So that's important.

你是在说，就像，我要说的话是有价值的，我有东西要补充。

You know, you're saying, like, what I have to say is a value, and I have something to add.

我喜欢这个。

I like that.

好的。

Okay.

下一个，我喜欢这个，因为它让我想到跳绳。

And the next one, I like because it makes me think of the jump rope.

抱歉。

Sorry.

我能插一句吗？

Can I jump in here?

这个……

The...

我也喜欢这个，因为“插一句”听起来很随意。

And I like this one too because jump in is quite casual.

好的。

Okay.

确实。

Definitely.

所以你不会太把自己当回事。

So you're not taking yourself too seriously.

你虽然说得随意，但明确表示你有话要说，而且希望被听见。

You're being casual about it, but you're being clear that you have something to say and you wanna be heard.

你希望有人倾听。

You wanna be listened to.

没错。

Exactly.

没错。

Exactly.

这很重要。

Very important.

好。

Okay.

最后一个就很简单直接了。

And the last one is just quite straightforward.

最后一个就是，我想说点话。

The last one is, I'd like to say something.

好的。

Okay.

很好。

Good.

所以今天，我们只给你们四个简单的短语，因为你们不需要今天的25个短语。你们只需要四个。

So today, we're only gonna give you guys four simple phrases because you don't need 25 phrases from today's You only need four.

这已经绰绰有余了，各位。

This this is more than enough, guys.

选一个，下次开会感到不知所措的时候就用它。

Choose one and use it at your next meeting when you're feeling overwhelmed.

这很吓人。

It's scary.

只是，只是，只是迈出第一步而已。

I mean, it's it's it's just taking that first step.

既然你们已经有了词汇，应该会更容易一些。

And since you have the vocabulary, it should be easier.

但这确实让人害怕。

But it is scary.

确实让人害怕。

It is scary.

而且我觉得这不只是文化的问题。

And I don't even think that it's only, like, about, you know, culture.

我觉得这也跟个人性格有关。

I think it's just also about your personality.

所以有些人对此更适应。

So some people are more comfortable with it.

你懂吗？

You know?

我也不太确定。

I I don't know.

可能跟文化有关吧。

I mean, it could be a cultural thing.

而且可能只是……

And it could just be...

我有一些朋友比较害羞，这……

You know, I have certain friends who are, you know, shy, and it's...

这可能会……

It can...

这对他们来说真的很难。

That can be really hard for them.

所以这也可能是个人的性格问题。

And so it can also be a personality thing.

所以别以为这对母语者来说就不是问题。

So don't think that, you know, this isn't a problem for people even if they're native speakers.

我觉得你说得对。

I think you're right.

而且这既可能是性格问题，也可能是文化问题。

And it can be a personality thing, a cultural thing.

这也可能和谈话的主题有关。

It could also be a context thing regarding the the topic of conversation.

比如，如果话题正好是你的专长，你比在场的任何人都更了解，那你可能会更有信心插话。

Like, if the topic is something that really is your expertise and you know it better than anyone there, you might feel more confident jumping in.

没错。

Exactly.

对。

Exactly.

所以，别被吓到。

So so, you know, don't be intimidated.

要知道，每个人……

Know that everyone...

我觉得可能大多数人都遇到过这种感到有点胆怯的情况。

You know, I I I think probably most people have had this problem where they feel a little intimidated.

所以你并不孤单。

So you're not alone.

是的。

Yes.

我知道我有过这种感觉。

I know I have.

我也是。

Me too.

当然。

For sure.

我经常有这种感觉。

I feel it a lot.

其实我在研究生院的时候经常有这种感觉。

Actually, you know, I felt this a lot in graduate school.

我觉得，我觉得……

You know, I felt I felt like...

实际上，我在研究生院的时候有点害羞，不太敢发言，不知道为什么。

I was I was kinda shy speaking up in graduate school, actually, for some reason.

我很多时候都晕头转向。

I was in a head spin a lot of the time.

但我也说不清楚。

But I don't know.

所以……

So...

所以这些会很有用。

So these will be useful.

那么，Michelle，我们来聊一聊吧。

So, Michelle, let's jump into a little bit of a conversation here.

好的。

Okay.

我们会向听众展示我们如何使用其中一个短语。

And we'll show our listeners how we use one of the phrases.

好的。

Okay.

好的。

Okay.

所以我们在开会，还有其他人在场，我是会议的主持人。

So we're at a meeting, and there are other people, and I'm leading the meeting.

米歇尔也在会上，还有其他一些人也参加了会议。

Michelle is at the meeting, and there are other people at the meeting too.

但我们没有其他人参与对话。

But we don't have anyone else for the conversation.

等等等等等等等等。

Blah blah blah blah blah blah.

好的。

Okay.

所以报告截止时间是周三下午5点。

So the report is due Wednesday at 5PM.

提交报告时，请务必

When you turn in your report, please be sure to

抱歉。

Sorry.

我可以插一句吗？

Can I jump in here?

哦，当然可以。

Oh, yes.

什么事，米歇尔？

What is it, Michelle?

嗯，我觉得不可能在周三下午5点前完成报告。

Well, I don't think it's possible to have the reports done by by Wednesday at 5PM.

我想代表我的团队申请延期。

I'd like to ask for an extension on behalf of my team.

你为什么不散会后到走廊那边找我，我们再详细谈谈？

Why don't you meet me down the hall after the meeting, and we'll discuss it more?

好的。

Okay.

所以那就是“哦”。

So that was Oh.

哦。

Oh.

哦。

Oh.

哦。

Oh.

我们会更深入地探讨这个问题。

We'll go deeper into that.

哎呀。

Oh, boy.

你有麻烦了吗？

Are you in trouble?

我不知道。

I don't know.

那听起来可不太好。

That didn't sound too good.

那不像是个……

That wasn't like a...

当然。

Sure.

嗯，

Well, I mean,

事情得按时完成。

you know, things have to get it in on time.

好吧。

Fine.

好吧。

Fine.

好吧。

Fine.

我们确实听了你的话。

We did listen to you.

我们确实停止了对话。

You know, we did stop the conversation.

我们听了。

We listened.

我们把你的注意力……

We turned your attention...

我们把注意力转向了你，因为你用了什么词，米歇尔？

Our attention towards you because you used what phrase, Michelle?

我说了，对不起。

I said, sorry.

我能插句话吗？

Can I jump in here?

而且我确实说了……

And I did say it...

你说的，Lindsay，关于那种放慢节奏或者不匹配语调来吸引别人注意力的说法，挺有意思的。

What you were saying, Lindsay, it was interesting about kind of, you know, maybe maybe slowing it down in a way or, like, not matching, you know, the tone to get people's attention.

所以我确实说了，对不起。

So I did say I did say, sorry.

我是不是用一种又快又焦虑的方式插话的？

Can I jump in here in kind of a fast, anxious kind of way?

因为有时候你不得不这么做，然后我就放慢了。

And because sometimes you have to, and then I slowed it down.

所以一旦我引起了注意，我就放慢了。

So once I got the attention, I slowed it down.

所以两种方式都可以。

So you can do it either way.

方式。

Way.

我明白你的意思。

I see what you mean.

你得看看跟同事怎么配合才行。

You just have to see what works with your colleagues.

没错。

Exactly.

跟你的团队。

You know, with your team.

每个团队都不一样。

Everyone's team is different.

人也各不相同。

People are different.

你的队友都是哪里人？

Where are your teammates from?

他们的性格怎么样？

And what are their personalities?

所以这得看情况。

So it just depends.