BE 601：画龙点睛：如何谈论工作中的压力情境

这里是商务英语播客第六百零一期。

This is the Business English Podcast episode six zero one.

最后，我们来聊聊如何谈论工作中的压力情境。

To cap it all off, how to talk about stressful situations at work.

欢迎收听来自All Ears English的商务英语播客。

Welcome to the Business English Podcast from All Ears English.

掌握你需要的英语技能，在全球商务中实现你的梦想。

Get the English skills you need to achieve your dreams in global business.

无论是做演示、开会还是公司派对，这里都是真实的商务英语，由你最喜欢的美国主持人Aubrey和Michelle带来，她们分别来自美国亚利桑那州和纽约市。

For a presentation, a meeting, or your office party, this is Real Business English with your favorite American hosts, Aubrey and Michelle, coming to you from Arizona and New York City, USA.

你有没有过这样的经历：聊完天后心想，等等，他们刚才说了什么？

Have you ever walked away from a conversation thinking, wait, what did they just say?

母语者说话很快。

Native speakers speak fast.

他们会打断别人。

They interrupt.

他们会用俚语。

They use slang.

他们说的不是教科书式的英语。

They don't speak textbook English.

如果你有时觉得自己跟不上，你不是一个人，也不是能力不行。

If you sometimes feel one step behind, you're not alone and you're not incapable.

你只是需要有针对性的听力训练。

You just need targeted listening training.

第一步，先搞清楚你的英语水平到底在哪个阶段，问题出在哪里。

The first step, find out your exact level and where the breakdown is happening.

去 allearsenglish.com/fluencyscore 做一下我们的免费流利度小测试。

Take our quick free fluency quiz at allearsenglish.com/fluencyscore.

再说一遍，网址是 allearsenglish.com/fluencyscore。

Again, that's allearsenglish.com/fluencyscoe.

嘿，米歇尔。

Hey, Michelle.

你好吗？

How are you?

嗨，奥布里。

Hi, Aubrey.

我挺好的。

I'm good.

我挺好的。

I'm good.

天哪。

Oh my gosh.

我今天早上过得特别糟糕。

I just had a really rough morning today.

把所有人都送出门真是太难了。

Was really hard getting everyone out the door.

你有没有遇到过特别糟糕的早晨？

Have you ever just had a really bad morning?

是的。

Yes.

前几天，我好像在全耳英语播客里提过这件事。

The other day, I think I shared about this on the All Ears English Podcast.

简单说一下，万一我在这里也讲过呢——我儿子去上学，结果刚到学校就马上回来了。

Be brief in case I shared it here, but my son had gone to school and when he got there, he immediately came back.

你还记得这事儿吧。

And then you remember this.

我当时还纳闷他怎么没打电话，后来才知道学校那边出了点事，跟一个老师有关，整个计划全被打乱了。

Was confused why he didn't call and it turned out there was a whole thing at school with a teacher and it really threw things off.

我得先送他去学校，然后又要跟校长见面，本来还该去接我另一个女儿，所有事情都挤在一起了。

I needed to get him to school and then I had to meet with the principal and I was supposed to be picking up my other daughter and I had to meet like everything.

最要命的是，我忘了时差调整——因为我们刚从山地时间换到太平洋时间没多久。

And then to cap it all off, I forgot about the time change because it wasn't that long ago that we switched from mountain to Pacific.

结果我整整错过了一个会议，因为时间差了一个小时。

And so I totally missed a meeting because I was off by an hour.

所以那天简直是一团糟。

So it was a hot mess.

那不是我状态最好的一天。

That was not my best day.

哦，不会吧。

Oh no.

是啊。

Yeah.

那确实挺糟糕的。

That's yeah, that's rough.

你们注意到我说了“to cap it all off”吗？

You guys notice I said to cap it all off.

另一个问题，就像蛋糕上的樱桃、糖霜一样，用来形容雪上加霜。

And another problem, sort of like the cherry on the top, the frosting on the cake to cap it all off.

对。

Yeah.

我因为搞错了时差，错过了这次会议。

I missed this meeting because I messed up the time difference.

嗯哼。

Uh-huh.

好的。

Alright.

所以今天我们要回答一位听众的问题。

So today we are answering a listener question.

这位听众没有提供名字，但我想把问题读出来，并感谢这位听众的提问。

Now this listener didn't provide their name, but I wanna read the question and thank that listener for asking it.

信里说：你好，Ears English团队。

It says, hello, Ears English team.

我最近读到了“to cap it all off”这个短语。

I came across the phrase to cap it all off.

实际上，是最近阅读时看到了“to cap it all”。

It says actually to cap it all while reading recently.

你能解释一下它的用法吗？还有没有类似的表达？

Can you explain its usage, and are there any similar expressions?

非常感谢。

Thank you very much.

太谢谢你了。

Thank you so much.

问得好。

Great question.

对，就像刚才提到的，这位听众写的是“to cap it all”。

And, yeah, as mentioned, so this listener wrote to cap it all.

完整的短语是“to cap it all off”。

The full phrase is to cap it all off.

就像嗯哼那样。

Like Mhmm.

比如，闹钟没响，然后错过了公交车，最糟糕的是，我还忘了拿包。

For example, my alarm didn't go off, then I missed the bus, and to cap it all off, I forgot my bag.

没错。

Exactly.

它就像一连串糟糕事情中的最后一件。

It's sort of like the final thing in a string of terrible things.

我们不会用在正面的事情上。

We don't use this positively.

我们不会说，比如我升职了，然后最后还……

We don't say like, I got a promotion and that and to cap it.

那

What do

我们怎么用？

we do?

最后还中了彩票。

Cap it all off, I won the lottery.

你会这样用在正面的事情上吗，米歇尔？

Would you say it positively like that, Michelle?

有意思。

Interesting.

我觉得也可以吧。

I guess you could.

我觉得它确实更偏向那种有点压力的感觉，但也不是不行。

Think it does have more of a, like, kinda stressed out connotation to it, but I think it could be

用在正面场合。

in a positive way.

它确实更多用在负面情况，但我觉得那样说也不算太奇怪。

It is more often used negatively, but that didn't feel that off to me.

我觉得我们可以说‘更妙的是，又发生了一件特别棒的事’。

I feel I feel like we could say to cap it all off, this other amazing thing happened.

不过这在职场场合很好用，能增加个性又不显得不专业。

But this is great for work situations it adds personality without sounding unprofessional.

比如用来列举发生的坏事，但听起来不会那么抱怨或负面。

It's a way of listing bad things for example that happened but it doesn't sound so whiny or negative.

对吧？

Right?

它挺俏皮的。

It's playful.

很有趣。

It's fun.

对。

Right.

对。

Right.

所以今天我们要解释它的确切含义、什么时候用，还会提供一些类似的短语。

So today we are going to explain the exact meaning, when to use it, and we will provide some similar phrases.

所以各位，如果还没关注的话，请一定在收听《商务英语播客》的地方点一下关注，这样就不会错过我们的任何内容了。

So guys, make sure that if you haven't already, please hit the follow button wherever you're listening to the Business English Podcast so you never miss anything from us.

是的。

Yeah.

所以，说到底，这个短语是用来在一连串糟糕的事情中引出最后一个问题的，就好像在说，如果之前的事情还不够糟，那这里还有一件让情况更糟的事。

So to cap it all off, this means this is a way to introduce the final problem in a series of bad events as if, like if everything wasn't bad enough, here's one more thing that made everything worse.

那我们在工作中怎么用这个短语呢，米歇尔？

So how do we use it at work, Michelle?

我经常用这个。

I use this a lot.

我很喜欢这个短语。

I like this phrase.

是的。

Yeah.

我，我也很喜欢。

I I like it too.

所以，用它来向同事描述压力大的一天非常合适。

So it's it's it's really good for explaining a stressful day to a coworker.

比如你可以说，系统一直崩溃。

So you might say something like, the system kept crashing.

我访问不了我的文件。

I couldn't access my files.

更糟的是，就在开会前，网络还断了。

And to cap it all off, the Internet went down right before my meeting.

没错。

Exactly.

或者跟同事讲个故事。

Or to tell a story to a coworker.

我的航班延误了。

My flight was delayed.

酒店把我的预订搞丢了。

The hotel lost my reservation.

更倒霉的是，我的行李第二天才到。

And to cap it all off, my luggage didn't arrive until the next day.

这样一说，故事就生动多了。

And it just makes it fun.

对吧？

Right?

这给故事增添了一点戏剧性。

It adds kind of drama to the story.

对。

Right.

对。

Right.

确实如此。

It does.

或者当你想要描述一个令人沮丧的工作情况时，这个表达特别好用。

Or it's really good when you wanna explain a frustrating work situation.

报告延迟了，数据出错了，最糟糕的是，客户在最后一刻要求修改。

So the report was delayed, the numbers were incorrect, and to cap it all off, the client requested last minute changes.

没错，所以就是问题、问题，然后最糟糕的是，最后一个问题。

Exactly, so it sort of goes problem problem and to cap it all off final problem.

而且最后一个问题不一定比其他的更糟糕。

And that final problem doesn't have to necessarily be worse than everything else.

这些不一定是对的。

These aren't necessarily right.

其实就是三个问题，我们只是说‘最糟糕的是’，又发生了这件坏事。

It's kind of just three problems We just say to cap it all off this other bad thing happened.

对，但它们是相互叠加的。

Yeah, but it's like all compounding on one another.

没错。

Exactly.

所以就是越来越糟，越来越糟。

So it's like getting worse and worse and worse.

你可能会说，餐厅人手不足，食材配送没到，最糟糕的是，我们还被订满了。

You might say but we were short staffed at the restaurant, the food deliveries didn't arrive, and to cap it all off, we were fully booked.

所以这是餐厅员工在说，所有这些坏事都发生了，而且你可以按任意顺序说这些事。

So this is someone working in a restaurant and they're like, all these bad things happen and you could say these in any order.

对，对，对，没错。

Right, right, right, exactly.

所以你也可以在对方已经知道你其他问题的情况下，用这个句式开头。

So you can also start the sentence when some when the other person already knows about your other problems.

我们来做个简短的角色扮演吧。

Let's do a mini role play here.

奥布里，你先开始好吗？

You wanna start us off, Aubrey?

好的。

Yes.

那个客户比我们想象中更难合作。

That client is harder to work with than we imagined.

我知道。

I know.

更糟的是，他们还在要求打折。

And to cap it all off, they're asking for a discounted rate.

这挺有意思的。

So that's interesting.

对。

Yeah.

我们正在分享这些信息。

We we are sharing this knowledge.

你看，我们在讨论这件事，然后我就顺势说，还有这个。

We're seeing you know, we're commenting on it, and then I'm just using it to say, and also this.

没错。

Exactly.

是的。

Yep.

是的。

Yep.

我们在工作中经常这样用，就是为了分享信息。

We would often use it this way at work just to kind of share.

不会那么负面和挑剔。

It's not so overly negative and critical.

就是那种‘还有这个’的感觉。

It's just kind of like, and also this.

对吧？

Right?

对。

Right.

不过，是的，这个短语在跟同事聊天或者非正式会议里用挺合适的，但我觉得你不会在商务邮件或者正式演讲里频繁用它。

But, yeah, it's appropriate to use this phrase in conversations with worker, coworkers, or casual meetings, but I wouldn't say you're gonna be using it that much like in work emails or professional presentations.

我同意。

I agree.

我们之前聊过几次，工作邮件要简洁。

For a couple of We've talked about before how work emails, we wanna be concise.

我们不会用习语或者像这种比较啰嗦的表达，因为写邮件时我们尽量用最少的字。

We're not using idiomatic languages and language and words, expressions like this that have more words because we're trying to use as little as few words as possible in an email.

所以我不会在邮件里写这个。

So I wouldn't write this in an email.

至于专业演示，那就看情况了，对吧？

Then professional presentations, it depends, right?

可能会显得有点随意。

It might feel a little bit casual.

但如果你在演示中，从痛点开始讲，比如你的客户正在经历这个痛点、那个痛点，然后最糟糕的是，还有另一个痛点。

But if you in your presentation, if you are starting with pain points, you're saying like your clients are experiencing this pain point, this point, and to cap it all off cap it all off.

这另一个痛点，在演示中可能反而很合适。

This other pain point, that actually might be perfect in a presentation.

所以真的取决于你怎么用。

So it really depends on how you're using it.

对。

Yes.

有没有人觉得八月就像是夏天的星期天？

Does anyone else feel like August is the Sunday of summer?

这是秋季忙碌前重启的绝佳时机。

It's the perfect time to hit reset before the autumn rush.

对我来说，这总是从衣橱开始。

And for me, that always starts with my wardrobe.

Quince证明，你不需要塞满的衣橱也能看起来惊艳。

Quince proves you don't need a crowded closet to look incredible.

你只需要合适的单品。

You just need the right pieces.

Quince专注于轻松、高品质的基础款，比如超柔软的有机棉和高级蒙古羊绒衫。

Quince specializes in effortless, high quality essentials, like ultra soft organic cotton and premium Mongolian cashmere sweaters.

它们剪裁精美，经久耐穿，能从早上的会议无缝过渡到晚宴。

They're beautifully tailored, built to last, and transition seamlessly from morning meetings to dinner.

最近我总穿那件TENCEL天丝针织修身连衣裙。

These days, I keep reaching for my TENCEL Jersey fit and flare dress.

针织面料非常柔软，版型也很显身材。

The jersey fabric is so soft and the fit is really flattering.

而且，我特别喜欢深橄榄绿这个颜色，非常百搭。

Plus, I absolutely love the dark olive color and it's so versatile.

穿去和朋友吃个便饭可以，稍微打扮一下去晚餐也行。

I can wear it to a casual lunch with friends or dress it up for dinner.

在Quince网站上看着就挺好看的，但实际穿上后，它的舒适度和合身程度还是让我很惊喜。

It looked really cute on Quince's website, but I was still surprised at how comfortable it was and how well it fit.

这让我彻底成了这个品牌的粉丝。

It really made me a fan of the brand.

升级你的日常穿搭吧。

Upgrade your everyday.

下载Quince应用，获取应用专属优惠，或者访问quince.com/baee。

Download the Quince app for app exclusive offers or go to quince.com/baee.

享受免费送货和365天退货服务。

Get free shipping on your order and three hundred and sixty five day returns.

现在加拿大和英国也能买到了。

Now available in Canada and The UK too.

网址是 quince.com/baee。

That's quince.com/baee.

好的。

All right.

我们来聊聊一些类似的短语吧，Michelle。

Let's talk about some similar phrases, Michelle.

首先，to top it all off。

First of all, to top it all off.

非常相似。

So, so similar.

只是把 cap 换成了 top。

We're just replacing cap with top.

不过这个更常用。

And this is more common though.

我觉得我说 to top it all off 比 cap it 更多。

I think I say to top it all off more often than cap it

全部结束。

all off.

那你呢？

What about you?

差不多。

About the same.

一半一半吧。

Fifty fifty.

我觉得在西方更常见。

More common in the West I think.

我在美国西部住的时候，确实更常听到和用到这个说法。

I definitely hear this and say this more, where I live in the Western USA.

是的。

Yeah.

这让我想起，我们好像很久以前做过一期《All Ears English》节目，讲的是“to add insult to injury”这个短语。

This reminds me of, I think we did an episode of All Ears English way back, like, to in to add insult to injury.

我是说，

I mean,

很久很久以前了，你们要是懒得搜那期节目的话。

way way back if you guys don't wanna search for that one.

对，没错。

But yeah.

所以最糟糕的是，比如，系统崩溃了，我们上不了网。

So to top it all off, so for example, the system crashed and we couldn't get online.

更糟的是，我们本来要直播一个新产品发布会的。

And to top it all off, we were supposed to be live streaming a new product launch.

明白。

Mhmm.

或者我们错过了截止日期。

Or we missed the deadline.

客户很不高兴。

The client wasn't happy.

更糟的是，我们还得把整个项目重做一遍。

And to top it all off, we had to redo the entire project.

是的。

Yeah.

而且你可以说，我特别喜欢这个短语，雪上加霜的是，我们不得不重做整个项目。

And you could say, I do love that phrase, and to add insult to injury, we had to redo the entire project.

这个用法非常贴切。

That would be a perfect use for that.

希望你们能回去找到那个短语。

Hopefully, you guys can go back and find that one.

这是个很有趣的习惯表达方式。

Fun idiomatic way to say that.

完全正确。

Absolutely.

或者第二个说法是，除此之外还有更糟的。

Or the second one is on top of everything else.

所以，这相当于在已经很棘手的情况下又添了一个新问题。

So and this adds another problem to an already difficult situation.

比如，我们已经迟到了，更糟的是，路上还堵得厉害。

So for example, we're already running late, and on top of everything else, there's terrible traffic.

对。

Yes.

或者供应商本来就很难合作，更糟糕的是，他们还要涨价。

Or the supplier is being difficult to work with and on top of everything else, they're increasing their prices.

是的。

Yeah.

所以这个表达很好。

So this is great.

就像你刚才说的，问题在叠加。

It just like you were saying, it's compounding.

对吧？

Right?

第一件事本身其实没那么糟，但加上这些之后，感觉就重多了。

We're feeling the weight of the first thing wouldn't have been so bad by itself, then when we're adding these others top of everything else, this much even worse.

然后第三件事，好像还不够似的。

And then the third one, as if that weren't enough.

这挺有意思的，因为这是虚拟语气。

And this is interesting because this is the subjunctive mood.

所以你可能会听到美国人用错语法，说成‘对吧’。

So you might hear American English speakers use incorrect grammar actually and say Right.

而且如果那还不够的话

And if that wasn't enough

还不够。

Wasn't enough.

对。

Yep.

这倒不是说你得去纠正，但你会听到，因为虚拟语气在美式英语里是个很常见的错误，其实英式英语也是。

Not something you'd ever wanna correct, but you will hear it because the subjunctive mood is a very common error in especially American English, also British English actually.

但这句话的意思是，好像之前的问题还不够多，现在又来了一个，让情况更糟了。

But what this means is as if as if the previous problems weren't enough, here's another one that made it even worse.

对。

Yeah.

所以这个表达，你知道，会显得更戏剧化一些。

So this can be you know, this is a little bit more dramatic.

它其实在讲故事的时候用得特别多。

It's used really a lot for storytelling.

它属于比较随意的说法。

It is casual.

然后，对，你可以在和关系好的同事闲聊时用。

And then, yeah, you can you just stick to casual conversations with coworkers you're comfortable with.

没错。

Exactly.

这个用法很合适。

That's perfect for this.

对。

Yeah.

再说一遍，别在邮件里用。

Again, don't use it in emails.

太啰嗦了。

It's too wordy.

写邮件通常要直奔主题。

You wanna get the point across in an email usually.

对吧？

Right?

但在欢乐时光、休息室，不是休息室，是欢乐时光，还有午餐聚会那种比较随意的场合，

But conversation at the in happy hour break rooms, not break rooms at happy hour and like lunch when you're meeting for lunch, somewhat like a casual situation.

用这个给故事加点戏剧效果就特别合适。

This is perfect to add a little bit of drama to your stories.

所有这些短语都能增加趣味性和互动性，让你成为一个更出色的

All of these phrases add interest and engagement and make you a better

讲故事的人。

storyteller.

对。

Right.

是的。

Yeah.

没错。

Exactly.

我喜欢这个。

I love that.

那我们读读这些例子吧？

So, should we read these examples?

好。

Yeah.

这里有个例子。

Here's an example.

我们连续开了三个会，这还不够，还得在一天结束前准备好一份演示文稿。

We had three back to back meetings and as if that weren't enough, we had to prepare a deck by the end of the day.

哦。

Oh.

对。

Mhmm.

或者我们整周都在跟供应商扯皮，这还不够，他们突然又改了交货日期。

Or we had issues with the supplier all week, and is if that weren't enough, they suddenly changed the delivery date.

哎呀。

Uh-oh.

对，完全正确。

Yeah, that's exactly right.

本来就已经够糟了，现在又来了别的事。

It's bad enough without this and now something else.

好像这还不够似的，或者好像这还不够糟似的，然后又有别的事。

As if that weren't enough or if that weren't bad enough, then this other thing.

好了，米歇尔，我们来做个角色扮演，用上这几个表达。

All right, Michelle, let's do a role play and use a few of these here.

我们是同事，也是工作上的朋友。

We are coworkers, but also work friends.

所以我们彼此挺熟的。

So we know each other pretty well.

我们就在快下班的时候随便聊聊天。

And we're having a casual conversation toward the end of the workday.

我先开头。

I'll start us out.

好的。

Okay.

嘿。

Hey.

你今天过得怎么样？

How's your day going?

说实话，不太好。

Honestly, not great.

我身体有点不舒服，而且今天会议一个接一个，忙得不行。

I'm not feeling a 100%, and my day was packed with back to back meetings.

哦，不会吧。

Oh, no.

听你这么说，真替你难过。

I'm sorry to hear that.

是啊。

Yeah.

我知道。

I know.

最糟糕的是，我都没时间准备客户电话会议。

And to cap it all off, I didn't have time to prepare for the client call.

哦，那压力也太大了。

Oh, that is super stressful.

是的。

Yeah.

而且客户还提了一堆修改意见，所以我今晚得加班了。

And the client asked for a bunch of changes, so I'll be working late tonight.

天哪。

Oh my gosh.

今天真是够呛。

That is a tough day.

更别提了，我们明天一早还要出差。

And as if that weren't enough, we're also leaving for the business trip in the morning.

哦，对，想起来了。

Oh, that's right.

天哪。

Oh gosh.

这事儿完了之后，你真得休个假了。

You're gonna need a vacation after this.

哇，听起来确实挺多的

Wow, that does sound like a lot

压力山大。

of stress.

确实听起来很多，对吧？

It does sound like a lot, right?

但这种情况确实会发生。

But this does happen.

你会像我们这样和同事聊天。

You'll have conversations like with us with coworkers.

这是一个很好的建立联系的时刻，你可以借此支持对方，让他们愿意分享更多，然后你也跟着说这个、说那个。

What a great connection moment to use to be able to be there for that person And they I am making you feel comfortable sharing and then also this and also this.

对吧？

Right?

有时候你就需要那样一个人。

Sometimes you need that person.

有时候就是需要发泄一下。

You need to be able to vent a little bit.

发泄一下。

To vent.

天哪。

Oh my gosh.

当然。

Of course.

我们都需要这样。

We all need that.

对。

Yes.

我们来过一遍这个。

Let's go through this.

是的。

Yeah.

你刚才说，最糟糕的是，我都没时间准备客户电话。

You first said, and to cap it all off, I didn't have time to prepare for the client call.

所以你已经说出来了。

So you're already sharing.

你一个会接着一个会。

You've got these back to back meetings.

事情进展得很糟糕。

Things are going terribly.

最糟糕的是，还有另一件事，我没时间准备电话。

To cap it all off, this other thing, I didn't have time to prepare for the call.

我挺喜欢的，注意一下我的回应方式。

And I kind of love, pay attention to the way I responded as well.

如果你直接说‘哦，太糟了’，可能会显得太生硬。

You can be too abrupt if you're just like, Oh, too bad.

哦，那压力真大。

Oh, that's stressful.

对吧？

Right?

确实需要一点。

Kind of need.

再多一点。

You get a little more.

像个正常人一样。

Be a human.

做个真实的人，让他们知道你在听，你有同理心。

Be a real And sure they know that you're listening and you have empathy.

同情心和同理心。

Sympathy and empathy.

是的。

Yeah.

对。

Yeah.

没错。

Exactly.

然后，对。

And then yeah.

就像你刚才那样，你说，天哪，今天可真够呛。

So like you did here, you said, gosh, that is a tough day.

然后我说，而且这还不够，不好意思，我们早上还要出差呢。

And then I said, and as if that weren't enough, excuse me, we're also leaving for the business trip in the morning.

是的。

Yes.

记住，你可能会听到美国英语使用者说‘as if that wasn't enough’。

And remember, may hear an American English speaker say as if that wasn't enough.

这只是虚拟语气的一个小错误。

That is just a minor error with subjunctive mood.

这在美国和很多英语国家都很常见。

That's very common in The States and in a lot of English speaking countries.

我会纠正别人。

I would correct someone.

我觉得很多人说的时候根本没意识到自己犯了语法错误，或者他们可能知道，但故意这么说，因为周围的人都这么说。

I think that would be and a lot of people who say it don't even realize they're making a grammar error or they might realize it and they're doing it on purpose because everyone else where they live does it.

所以如果你听到虚拟语气的错误，别太在意。但正确的语法是：'as if that weren't enough, we're also leaving for this business trip in the morning'。

So just don't worry about it if you hear an error with subjunctive, but the correct grammar is this, as if that weren't enough, we're also leaving for this business trip in the morning.

对。

Right.

对。

Right.

对。

Right.

没错。

Exactly.

唉，真希望这个人能歇一歇。

Oh, I hope this person gets a break.

真的。

Seriously.

我也是。

Me too.

太棒了。

Awesome.

你们一定要去看看第596集，《各有所好：如何在工作中表达不同意见》。

You guys be sure to check out episode five ninety six, To Each Their Own, How to Disagree at Work.

里面有很多好用的表达。

Great phrases in that.

你肯定不想错过。

You don't wanna miss it.

往上翻一翻，去看看吧。

Scroll up and check it out.

而且，米歇尔，这里有一个很棒的沟通技巧——当别人跟你倾诉这些糟糕的事情时，你能成为那个倾听者，而最妙的是，这种连接能让对方在你面前放心地发泄，你还能给予他们同情和共情。

And what a great connection skill here, Michelle, to be that person for someone else if they're sharing this with you, all these terrible things that happened and to top it all off, that's where the connection is making someone feel comfortable venting to you like that and giving them some sympathy and some empathy.