Decoder with Nilay Patel - puck 的首席执行官能否为影响者时代重塑新闻行业? 封面

puck 的首席执行官能否为影响者时代重塑新闻行业?

Can Puck’s CEO reinvent the news business for the influencer age?

本集简介

莎拉·珀森内特是Puck的首席执行官,这是一家已运营约五年的媒体公司。Puck聘请了多位知名记者,他们撰写通讯内容作为订阅套餐的一部分。这些通讯往往是各自行业内的必读内容,而这些记者还能获得Puck的股权以及公司收入的分成。 这是一个记者经济的财务激励与传统新闻业的严谨要求激烈碰撞的地方——正如《Decoder》的常听者所知,我对这两者在现代媒体格局中如何运作(或不运作)充满疑问。 阅读《The Verge》上的完整访谈实录。 链接: Puck以1600万美元收购Air Mail | The Wrap 好莱坞“泰坦尼克号”上大喊“冰山”的男人 | 纽约时报 莎拉·珀森内特出任新闻初创公司Puck首席执行官 | Variety 我们是否已过时事通讯的巅峰? | 纽约时报 两份新通讯声称已覆盖好莱坞 | 洛杉矶时报 订阅《The Verge》,获取无广告版的《Decoder》! 致谢: 《Decoder》由《The Verge》制作,属于Vox Media播客网络的一部分。 《Decoder》由凯特·考克斯和尼克·斯塔特制作,由乌尔萨·赖特编辑。我们的编辑总监是凯文·麦克肖恩。 《Decoder》主题音乐由Breakmaster Cylinder创作。 了解更多关于您的广告选择。请访问 podcastchoices.com/adchoices

双语字幕

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Speaker 0

本节目由以下赞助支持:经营企业已经够难了,为什么还要用十几个互不相通的应用程序让事情变得更复杂呢?

Support for this show comes from Running a business is hard enough, so why make it harder with a dozen different apps that don't talk to each other?

Speaker 0

隆重推出Odoo。

Introducing Odoo.

Speaker 0

这是你一生中唯一需要的商业软件。

It's the only business software you'll ever need.

Speaker 0

它是一个一体化、完全集成的平台,让您的工作更轻松。

It's an all in one fully integrated platform that makes your work easier.

Speaker 0

客户关系管理、会计、库存、电子商务等。

CRM, accounting, inventory, ecommerce, and more.

Speaker 0

最棒的是什么?

And the best part?

Speaker 0

Odoo以极低的成本取代了多个昂贵的平台。

Odoo replaces multiple expensive platforms for a fraction of the cost.

Speaker 0

因此,成千上万家企业已经选择了切换到Odoo。

That's why over thousands of businesses have made the switch.

Speaker 0

那你为什么不呢?

So why not you?

Speaker 0

前往 odoo.com 免费试用 Odoo。

Try Odoo for free at odoo.com.

Speaker 0

就是 odoo.com。

That's odoo.com.

Speaker 1

推荐可能很有帮助。

Recommendations can be great.

Speaker 1

也许有人推荐了这个播客,所以你才在这里。

Maybe someone recommended this podcast, and here you are.

Speaker 1

但家庭项目有点不一样。

But home projects are a little different.

Speaker 1

如果这个播客不合你的口味,你最多只是浪费几分钟时间。

If the podcast isn't your thing, you might lose a few minutes from your day.

Speaker 1

但如果你请表亲的邻居帮你安装电视,你可能会得到一个歪斜的屏幕和损坏的墙壁。

But if you hire your cousin's neighbor to mount your TV, you might end up with a lopsided screen and wall damage.

Speaker 1

我认识一个人,这可不是你家装修的好策略。

I know a guy isn't a good strategy for your home.

Speaker 1

这就是Thumbtack如此有效的原因。

That's why thumbtack works so well.

Speaker 1

它能将你与评分最高的本地专业人士匹配,所有照片、评价和资质都集中在一个便捷的平台上。

It matches you with top rated local pros with photos, reviews, and credentials all in one convenient place.

Speaker 1

下一个家庭项目,试试Thumbtack吧。

For your next home project, try Thumbtack.

Speaker 1

今天就雇用合适的专业人士吧。

Hire the right pro today.

Speaker 2

本节目由MongoDB赞助。

Support for the show comes from MongoDB.

Speaker 2

如果你是一名开发者,总是陷在解决瓶颈问题中,而无法构建下一个大项目,那你就需要MongoDB。

If you're a developer stuck fixing bottlenecks instead of building the next big thing, then you need MongoDB.

Speaker 2

MongoDB是一个灵活且统一的平台,能让你摆脱干扰。

MongoDB is the flexible, unified platform that gets out of your way.

Speaker 2

它符合ACID标准,适用于企业环境,并专为快速开发AI应用而构建。

It's ACID compliant, enterprise ready, and built to ship AI apps fast.

Speaker 2

它被众多财富500强企业信赖,这并非偶然。

It's trusted by so many of the Fortune 500 for a reason.

Speaker 2

去问问任何开发者吧。

Ask any developer.

Speaker 2

这简直是个超棒的数据库。

It's a great freaking database.

Speaker 2

立即开始构建:mongodb.com/build。

Start building at mongodb.com/build.

Speaker 3

大家好,欢迎收看《Decoder》。

Hello, and welcome to Decoder.

Speaker 3

我是《The Verge》的主编尼尔·I·帕特尔,《Decoder》是我的节目,聚焦重大理念与其他话题。今天,我将与Puck的首席执行官莎拉·珀森内特对话,Puck是一家成立约五年的新兴媒体公司。

I'm Neil I Patel, editor in chief of The Verge, and Decoder is my show about big ideas and other Today, I'm talking with Sarah Personette, the CEO of Puck, a fancy newish media company that's been around for about five years now.

Speaker 3

Puck的商业模式非常独特。

Puck has a really interesting model.

Speaker 3

这家公司聘请了多位知名人士,并为他们提供newsletter,这些newsletter大多包含在订阅套餐中。

The company hires big stars and gives them newsletters that are all mostly part of a subscription bundle.

Speaker 3

这些记者及其newsletter在各自领域常常是必读内容。

And these reporters and their newsletters are often must reads in their categories.

Speaker 3

比如,好莱坞的每个人都会阅读Puck的马特·贝尔oni的内容。

Everyone in Hollywood reads Puck's Matt Belloni, for instance.

Speaker 3

这些记者随后会获得Puck的股权以及公司收入的一部分分成。

Those reporters then get equity in Puck and a share of the company's revenue.

Speaker 3

这里的理念是将基于个人品牌的网红经济的财务激励与传统新闻业的严谨性结合起来。

The idea here is to combine the financial incentives of the personality based influencer economy with the rigor of old school journalism.

Speaker 3

你会听到莎拉说,记者才是最初的网红,这几乎是Puck的口号。

You'll hear Sarah say journalists were the original influencers, which is basically Puck's catchphrase.

Speaker 3

如果你是Decoder的听众,你会知道我对这一点以及它如何融入我们当今的媒体格局有很多疑问。

And if you're a Decoder listener, you'll know that I have a lot of questions about that and how that fits into our modern media landscape.

Speaker 3

在我看来,创作者和网红经济与新闻业的运作方式截然不同。

See, in my view, the creator and influencer economy work very differently than journalism.

Speaker 3

如果你仔细观察大多数创作者的商业模式,就会发现它们都像小型广告公司一样,直接与品牌洽谈合作并议价,这在我眼中一直与新闻业格格不入。

If you really look at the business of most creators, well, they all kinda look like little ad agencies doing brand deals and negotiating rates directly in a way that has always to me felt incompatible with journalism.

Speaker 3

但我要澄清的是,我并不责怪任何人接受这种现实。

But to be clear, I don't begrudge anyone this reality.

Speaker 3

钱就在这里,尤其是因为那些分发内容的大平台往往支付极少,甚至根本不付钱。

That's where the money is, especially since the big platforms that distribute content tend to pay very little for it, if anything at all.

Speaker 3

而最大的受众都在这些平台上,因此找到弥合这一差距的方法,基本上就是媒体行业的核心挑战。

And since the biggest audiences are on those platforms, finding a way to bridge the gap is basically the challenge in media.

Speaker 3

你该如何找到愿意支持你工作的新受众,又不至于在那些似乎并不重视你内容的平台上免费送出你的作品?

How do you find new people who are willing to support your work without accidentally giving your work away for free on platforms that don't seem to value it very much.

Speaker 3

多年来,我与许多媒体人士都进行过类似对话。

Now, I've had versions of this conversation with lots of media people over the years.

Speaker 3

从《纽约时报》的首席执行官,到《华尔街日报》的出版人,再到流媒体服务高管、数字媒体从业者,当然还有众多创作者。

Everyone from the CEO of The New York Times to the publisher of The Wall Street Journal to streaming service executives, digital media folks, and of course, a bunch of creators.

Speaker 3

通常,这些对话都比较轻松愉快,因为我自己也在媒体行业,我们所有人都面临着相同的基本问题。

Usually, these conversations are pretty loose and pretty fun because, well, I'm also in the media and all of us share these same basic problems.

Speaker 3

我原本非常期待从莎拉那里得到一个全新的视角,因为在她成为Puck的首席执行官之前,她实际上曾为这些平台工作过,先是在Facebook,后来去了Twitter。

I was really hoping to get a fresh view on this from Sarah because before she became the CEO of Puck, she actually worked for the platforms, first at Facebook and then for Twitter.

Speaker 3

所以我问了她很多关于Puck的商业模式以及它如何在平台环境中运作的问题。

So I asked her a lot of questions about Puck's business and how it operates within the platform environment.

Speaker 3

不过我得承认,我不确定自己得到了想要的答案。

I have to admit though, I'm not sure I got the answers I was looking for.

Speaker 3

听听看,然后告诉我们你的想法。

Have a listen and let us know what

Speaker 0

你觉得呢。

you think.

Speaker 3

我们真的会阅读每一封邮件。

We really do read all the emails.

Speaker 3

好的。

Okay.

Speaker 3

Puck首席执行官,莎拉·珀森内特。

Puck CEO, Sarah Personette.

Speaker 3

我们开始吧。

Here we go.

Speaker 3

萨拉·珀森内特,你是Puck的首席执行官。

Sarah Personette, you're the CEO of Puck.

Speaker 3

欢迎来到《解码器》。

Welcome to Decoder.

Speaker 4

谢谢,尼尔。

Thank you, Neil.

Speaker 4

很高兴来到这里。

What a pleasure to be here.

Speaker 3

我非常期待和你交谈。

I'm really excited to talk to you.

Speaker 3

我对创作者经济、新闻业和信息生态有无数想法。

I have a a million thoughts about the creator economy, journalism, and the information ecosystem.

Speaker 3

和你讨论这些话题真是令人着迷。

You're a fascinating person to talk to about all that.

Speaker 3

因为你曾在大型平台工作过,曾在推特和脸书任职,现在又加入了Puck——这是一家对创作者和网红世界有独特见解的媒体公司。

Because you worked at the big platforms, you worked at Twitter and Facebook, and now you're at Puck, which is a media company that has an interesting perspective on being integrated with the creator and influencer world.

Speaker 3

我想先从你开始聊起,你担任Puck的CEO已经两年多了吧?

I just wanna start at the You've been the CEO at Puck for a little over two years now?

Speaker 4

没错。

Correct.

Speaker 4

大约两年半。

About two and a half.

Speaker 3

在此之前,你曾在脸书和推特工作过,那正是它们经历剧烈变革的时期。

Before that, again, you were at Facebook and Twitter during some periods of pretty rapid change there.

Speaker 3

你还曾在Refinery29待过一段时间。

You spent a minute at Refinery twenty nine.

Speaker 3

简单谈谈你在平台公司的工作经历吧。

Quickly describe your experiences at the platform companies.

Speaker 4

实际上,它们非常不同。

Very different, actually.

Speaker 4

我觉得我刚加入Facebook的时候,大概是2009年到2010年左右,那时公司大约有一千人。

I think when I first started at Facebook, that was back in around 2009, 2010, and so the company was around a thousand people.

Speaker 4

尽管听起来已经是一家大公司了,但它实际上更像一家初创企业,运作方式也充满初创公司的风格。

And even though that sounds like a large company, it actually was more of a a startup and operated with a startup mentality.

Speaker 4

你经常听到扎克说‘快速行动,打破常规’,但IPO后三四年,这句话变成了‘快速行动,构建良好基础设施’。

You used to hear Zuck say a lot, move fast and break things, and then fast forward three or four years post IPO, and it was move fast and build good infrastructure.

Speaker 4

就在这么短的时间内,我亲眼见证了公司的成熟与成长——它从一个单一的蓝色应用,演变成一个包含多个应用和服务的生态系统,我们收购了Instagram,并妥善地将其整合。

So just even in that that small amount of time sort of seeing the maturation of the company, the growth of the company, it moved from being a singular big blue app to also being a family of apps and services where we had acquired Instagram, we had to integrate that appropriately.

Speaker 4

我们甚至把Messenger独立出来,变成一个单独的应用程序。

We spun out Messenger actually into a singular application.

Speaker 4

我们收购了WhatsApp。

We acquired WhatsApp.

Speaker 4

我们收购了Atlas,并将其作为我们的测量工具和基础。

We acquired Atlas and used that as sort of our measurement tool and foundation.

Speaker 4

与此同时,你还经历了巨大的技术变革,这实际上与创作者经济的崛起密切相关,我认为这也会对出版商和媒体公司产生深远影响,我们待会儿会谈到这一点。

And then with that, you also had this massive technological shift, which is actually really applicable, I think, to the rise of the creator economy and sort of the impact on publishers and media companies that I know we'll get into.

Speaker 4

但在我任职Facebook的八年多时间里,我们还经历了从桌面端到移动端的转变,这是一次深刻的技术变革,不仅影响了员工和公司运营方式,也显著改变了企业的运作模式,使它们转向移动优先,以全新且直接面向消费者的方式与用户互动。

But during the time that I was at Facebook, which was over about an eight year period, we also had the shift from desktop to mobile, and that was a really profound technological change that had an impact, I think, certainly on employees and the way that the company was run and also had a significant impact on the way that businesses operated, the way that they became mobile first, the way that they interacted and communicated with consumers in a totally new and direct to consumer way.

Speaker 4

这就是我在Facebook的经历。

So that was sort of my Facebook experience.

Speaker 4

接着是我在Twitter的经历,我担任首席客户官大约五年,直到公司被现任所有者收购,这段经历非常有趣,因为我已经经历过这么多不同的发展阶段,具备了模式识别的能力。

And then you take the Twitter experience where I was the chief customer officer for about five years, through to the sale of the company to the current ownership, and that was really interesting because the pattern recognition of having gone through so many different stages of growth.

Speaker 4

如果稍微跳出来看,当你思考组织变革和组织变革理论时,有一种观点认为,系统、结构和流程会在三和十的倍数节点上崩溃。

And to zoom out for a second, when you think about organizational change and organizational change theory, there is a belief that systems, structures, and processes break in threes and tens.

Speaker 4

当公司从三人增长到十人、十人到三十人、三十人到一百人时,这些系统、工具和结构基本上都需要被重新设计。

So when a company grows from three people to 10 people, 10 people to 30 people, 30 people to a 100 people, etcetera, that those those systems, tools, and structures essentially need to be rewritten.

Speaker 4

在Twitter这个领域或生态系统中,我加入时正好有机会重新设计许多这些系统和结构,并彻底重建广告技术栈。

And within the Twitter sphere or the Twitter ecosystem, I came in where we actually had the opportunity to sort of rewrite a lot of those systems and structures and really rebuild the ad tech stack.

Speaker 4

我们有机会从整体上思考如何在每一次互动中服务公共对话。

We had the opportunity to really think holistically about how we were serving the public conversation in each and every engagement.

Speaker 4

我们还能深入思考:当广告主希望推出品牌或与世界正在发生的事情建立联系时,我们该如何为他们提供价值。

We also were able to really think through how do we serve and deliver value for our advertisers when they're trying to launch a brand or connect with what's happening in the world.

Speaker 4

我认为这一转变非常有力,因为在Facebook经历的演变和阶段,让我积累了许多经验和最佳实践,这些都带到了我的Twitter经历中。能够在这段时期领导这家公司,是我一生中最大的荣幸之一。

That shift I think was really powerful because the evolution and the stages in gating that I experienced in the Facebook world were some of the things and the best practices I was able to bring to to my Twitter experience, which was just truly one of the the greatest honors of my life was to be able to to lead the that be a leader in that company during that time.

Speaker 3

你提到了Twitter目前的拥有者。

You mentioned, Twitter's current ownership.

Speaker 3

显然,现在它叫X了。

Obviously, it's X now.

Speaker 3

它由埃隆·马斯克拥有。

It's owned by Elon Musk.

Speaker 3

你在埃隆收购时就离开了。

You left when Elon bought it.

Speaker 3

那是什么感觉?

What was that like?

Speaker 4

非常好的问题。

Excellent question.

Speaker 4

由于一些原因,我无法评论公司目前的状况,但我可以分享的是,在那次收购期间——显然这是一次广受关注的收购——我曾说过,那是我一生中最大的荣幸之一,确实如此。

I can't really speak about the current state of the company for for several reasons, but what I can share with you is that during that acquisition, which was obviously a very public acquisition, you know, I talk about it being one of the greatest honors of my life and truly it was.

Speaker 4

在很多方面,我们生活在一个充满动荡、不确定、复杂和模糊的世界中。

In so many ways, we live in a very volatile, uncertain, complex, ambiguous world.

Speaker 4

这个缩写并非偶然。

And that acronym is not by mistake.

Speaker 4

VUCA 实际上是一种我几乎在整个职业生涯中都使用的领导框架,用以带领团队。

VUCA is actually a type of leadership structure that I've used in almost the entirety of my career to help lead teams.

Speaker 4

在那段时间里,我认为我的团队在全球范围内大约有2000人。

And during that time, I I think my team was around 2,000 people around the world.

Speaker 4

能够与他们沟通正在发生什么、为什么会发生、以及我们如何帮助客户理解这次收购的价值和留在平台上的理由,这种应对各种变化的能力,让每一个个体都成为更好的领导者。当这些员工继续留在公司,客户也持续留在平台,以及那些转投行业其他岗位的人,我知道他们回望那段时光时,会记得我始终以高度透明和同理心的方式沟通,并围绕基于证据的决策来展开工作——这些都深深影响了他们,使他们在日后成为更强大的领导者。

Being able to communicate with them around what was happening, why it was happening, how we help customers understand the value of the acquisition and the reason to stay on the platform, being able to navigate those types of changes is something that makes every single individual just a much better leader And as those folks have both stayed at the company and as clients have continued to stay on with the company, as well as those folks that have moved on to other roles inside of the industry, I know that they look at that time and I think they look at the way that I try to communicate with real deep transparency and empathy and sort of surround things around evidence based decisioning that, has stayed with them and made them stronger leaders over the course of time.

Speaker 4

所以,这确实是我职业生涯中非常有力的一部分。

So really just a a powerful powerful part of my career.

Speaker 3

你能等一下吗?

Can you wait.

Speaker 3

你能再重复一遍这个缩写吗?

Can you say what that acronym is again?

Speaker 4

是的

Yeah.

Speaker 4

它被称为VUCA,v-u-c-a。

It's called VUCA, v u c a.

Speaker 4

VUCA这个术语的起源实际上来自冷战结束后美国国家战争学院。

And the origins of VUCA actually come from the National War College following the the Cold War.

Speaker 4

当时人们意识到,两极世界的稳定格局已经不复存在,当你在思考如何构建新的敌对体系时,你需要更加有计划性,更能应对高度动荡、复杂且模糊的世界。

There was a realization that there's no longer this sort of stability in a bipolar world and that when you were thinking about how to structure for, like, a new system of enemy, if you will, that you needed to be, more planful and more capable of navigating within a highly volatile, again, very complex, ambiguous, world.

Speaker 4

因此,我在职业生涯中的关键节点上,将这一理念应用到了团队管理中,因为我认为,如果你身处一个VUCA的世界并在此环境中领导团队,你就必须始终注重制定计划、清晰沟通、在组织内部建立信任,这样当剑桥分析公司事件或公开收购等事情发生时,你才能做好准备。

And so I've sort of taken that philosophy and applied that, at significant moments in time in my career with my teams, because I think if you're operating in a world, in a VUCA world, and you're leading in a VUCA world, you're always really mindful of establishing a plan, communicating clearly with each other, developing trust inside of your organization so that when things like Cambridge Analytica occur or things like a public acquisition occur, that you're ready for it.

Speaker 4

这些事件可能规模巨大,并在全球范围内蔓延。

And those things can be large and globally proliferated.

Speaker 4

这些事件也可能非常微小,因为在很多方面,我认为商业中的工作是最个人化的事情,我们管理自我的方式,很大程度上决定了我们如何共同管理团队。

And those things can be really small because in so many ways, I think work in business is the most personal thing and how we manage ourselves is a a big part of how we also collectively manage a team.

Speaker 3

我喜欢你将埃隆·马斯克对推特的收购与冷战时期的两极权力动态相比较的做法。

I do like the idea that your approach to the Twitter acquisition by Elon Musk was to compare it to cold war bipolar power dynamics.

Speaker 4

完全不是比较。

Not at all a comparison.

Speaker 4

我早就开始使用VUCA了。

VUCA, I have been using well before.

Speaker 4

我实际上是从Bear Build的首席执行官莎伦·约翰那里了解到这个概念的。

I actually was introduced to the concept, from, the CEO of Build A Bear, Sharon John.

Speaker 4

她是一位非凡的人,也是卓越的领导者,她在一些会议上被介绍到这个概念,而我曾经是她的董事会成员,她把这一点带到了一次会议上,我当时就觉得,这确实是一个对我而言具有持久价值的理念。

She is just she's an exceptional human and an exceptional leader, and she, at some conferences she was asked at, she was introduced to it, and I used to sit on her board and she brought that back to a meeting, and I was like, this is something that really, it certainly has has stay has had staying power power for me.

Speaker 3

好的。

Okay.

Speaker 3

我现在非常想知道,为什么Bear Build的首席执行官会觉得她需要冷战时期的政治哲学,不过我们留到另一期再聊。

Now I'm just dying to know why the Build A Bear CEO thinks that she needs Cold War era political philosophy, but we will do that episode.

Speaker 3

制作团队会另约时间安排这个话题。

The producers will book that another time.

Speaker 4

你应该请她来做嘉宾。

You should book her as a guest.

Speaker 4

她非常出色。

She is phenomenal.

Speaker 3

你提到有些客户会参与其中。

You mentioned the idea that some customers sit on.

Speaker 3

我其实很好奇这一点。

I actually just I'm curious about this.

Speaker 3

对吧?

Right?

Speaker 3

我认为,你的角色总体上更偏向广告方面。

Your roles have been more advertising focused, I would say, broadly.

Speaker 3

对吧?

Right?

Speaker 3

让人们对平台花钱。

Making people spend money on the platforms.

Speaker 3

埃隆在收购平台后,面对广告主的担忧,采取了起诉、威胁以及破坏他们的品牌安全措施的做法。

Elon's approach to advertisers who had concern about that platform after he bought it was to sue them and to threaten them and to tear down their brand safety initiatives.

Speaker 3

这些全部都是你们在任职期间,Twitter实际建立起来的。

That's all stuff that, you in the administration that you were a part of, Twitter actually built up.

Speaker 3

对吧?

Right?

Speaker 3

在Facebook上,这一点曾经也是很重要的一部分。

That in Facebook at some point was a big part of.

Speaker 3

对吧?

Right?

Speaker 3

我们打算让用户的内容广泛传播,并构建工具,确保你们在正确的时间出现在正确的地方,不会靠近不良内容。

The idea that we're gonna have a wide open spread of content from our users, we will build the tools to make sure you're in the right places at the right time, you're not next to the bad stuff.

Speaker 3

我们会进行内容审核,确保人们不会频繁看到不良内容。

We will have content moderation to make sure that people don't see the bad stuff at at high high rates.

Speaker 3

这些基本上都被摧毁了,尤其是在X上,甚至可能在Facebook上也是如此。

That's all basically been torn down, particularly in x, but even maybe on Facebook.

Speaker 3

你如何看待这个世界的发展?

How do you see that world playing out?

Speaker 3

因为像Puck这样的公司,或者其他任何高端媒体机构,它们向广告商推销的理念是:我们很特别——但这恰恰是错误的。

Because the idea of a company like Puck or any other premium media organization, the pitch advertiser is like, we're special and that's that's bad.

Speaker 3

对吧?

Right?

Speaker 3

直白地说,这全是噪音,充满垃圾内容,它们正在摧毁让你的品牌变得独特的东西。你应该来我们这边,这里受众虽然小,但真正关心我们所做的优质新闻报道。

Like, it's it's very bluntly, like, that's noise and it's full of garbage and they're tearing down the things that make your brand special, and you should come over here where you have a smaller audience that cares for the kind of premium journalism we make.

Speaker 3

但你曾经一手建立起这一切,现在却眼看着它被摧毁,而你现在却在Puck试图兜售这个理念。

But you built all that up and now it's being torn down, and now you're at Puck trying to make that sale.

Speaker 3

你对这一切被摧毁有什么感受?

How do you feel about all that stuff being torn down?

Speaker 4

我无法评论公司目前的状况,但我希望跳出这个框架,谈谈那些影响并塑造了我们今天作为人才驱动型新闻机构的技术变革。

Well, I can't comment on the current state of the company, but what I would love to zoom out and and talk about is I think some of the technological shifts that impacted and have impacted where we are today as a talent led journalism organization.

Speaker 4

所以,我先从这四个数字,或者五个数字说起。

And so I'll I'll kinda start you with these these four numbers or five numbers.

Speaker 4

三十八、十四、七、四,还有月份。

Thirty eight, fourteen, seven, four, and months.

Speaker 4

38 是广播达到一亿听众所花费的年数。

Thirty eight is the number of years that it took radio to hit a 100,000,000 listeners.

Speaker 4

14 是电视达到一亿观众所花费的年数。

Fourteen is the number of years it took TV to hit a 100,000,000 viewers.

Speaker 4

7 是桌面互联网达到一亿用户所花费的年数。

Seven is a 100,000,000 for the desktop Internet.

Speaker 4

4 是移动互联网达到一亿用户所花费的年数,而几个月则是人工智能被一亿人采用所花费的时间。

Four is the migration of a 100,000,000 to, mobile, and then months is the adoption of AI by a 100,000,000 people.

Speaker 4

所以我提到这些数字,是因为我认为这些数字很重要,而且它们逐年递减的趋势说明了我们这一代人,包括我们的职业生涯中,亲历了有史以来最快的一些技术变革。

So now the reason why I bring that up and and why I think those numbers matter and the progression of how they get incrementally and deeply smaller is because we have lived through in our lifetime and certainly in our careers some of the fastest technological shifts that have ever occurred.

Speaker 4

现在,你可能会想,这很棒。

Now, why like, you might be like, that's that's great.

Speaker 4

是的,不同的平台确实都经历了这样的过程,但为什么这对新闻和媒体行业很重要呢?

And yes, you did, the tech the different platforms go through that, but why does it matter for news and media?

Speaker 4

如果你回到20世纪70年代,也就是工业媒体模式的时代,你会看到一个非常清晰、井然有序的格局。

Well, if you go back to the nineteen seventies, which was the industrial media model, you had a really interesting, very neat landscape.

Speaker 4

当时,90%的新闻观众都集中在ABC、CBS和NBC三大电视台。

You had 90% of viewership for news was concentrated in ABC, CBS, and NBC.

Speaker 4

地方报纸蓬勃发展,从发行量来看简直欣欣向荣,这确实是一个不错的商业模式。

You had local newspapers thriving, like absolutely thriving from a circulation perspective, and it was actually a good business model to be in.

Speaker 4

而且当时公众的信任度达到了历史最高水平。

And you had trust at an all time high.

Speaker 4

信任度大约在72%左右,那是加尔韦当时做研究时的数据。

Trust was at, I think, like 72% when Galve was doing the research at the time.

Speaker 4

这一点特别有趣,因为当时信息传播渠道非常稀缺。

And so that's particularly interesting because distribution was really scarce.

Speaker 4

传播渠道高度集中,但人们之间也拥有许多清晰而共同的体验。

It was quite controlled, but you also had a lot of these very clear shared experiences between people.

Speaker 4

当我从技术角度回顾这些变化和转型时,首先发生的就是互联网的兴起。

And when I walked through those changes and those shifts from a technological perspective, the first thing that happened was really the rise of the internet.

Speaker 4

互联网和数字冲击不仅瓦解了新闻业,还一层一层地重建并重塑了新闻业。

And the internet and digital disruption didn't just dismantle journalism, it actually rebuilt and reshaped journalism sort of layer by layer.

Speaker 4

我认为这仅仅是第一次转变,因为正是在这时,新的声音出现了。

And I think that that's only the first shift because that's where new voices emerged.

Speaker 4

正是在那时,本地故事传播得更快了。

That's where local stories traveled faster.

Speaker 4

我不确定你是否了解巴拿马文件,但那是互联网与新闻业最佳结合的一个绝佳例子。

I'm not sure if you're familiar with the the Panama Papers, but that was, like, a great example of the Internet and journalism at its best.

Speaker 4

来自多个国家的记者齐聚一堂,共同报道腐败问题。

You had reporters from multiple different countries coming together to report around corruption.

Speaker 4

但与此同时,你也面临一些挑战。

But at the same time, you've sort of had some challenges.

Speaker 4

你看到这套系统开始瓦解,那个曾经高度资本密集的世界不再需要巨额资本了。

You had this system starting to break that very capital intensive world now no longer was capital intensive.

Speaker 4

只要有键盘和WiFi接入,你就能成为记者,这太棒了。

With a keyboard and with access to WiFi, you could be a journalist, and that was awesome.

Speaker 4

但你也看到稀缺性消失了,注意力被碎片化了,世界上的把关人——编辑们——从原本能够进行编辑,变成了编辑权被算法主导。

But you also had scarcity disappear, you had attention fragment, you had, sort of the gatekeepers, the editors of the world move from being capable of editing to really editing being dominated by algorithms.

Speaker 4

所以,你知道的,这就像是快速数字一样。

And so the you know, it's just like quick numbers.

Speaker 4

在十五年的时间里,有2500家地方报纸关闭,36000个新闻编辑部职位消失。

During a fifteen year period, 2,500 local newspapers closed and 36,000 newsroom jobs disappeared.

Speaker 4

所以,这种重建刚刚开始步入正轨,移动技术的冲击就来了,突然间,信息就装进了我们的口袋里。

So that sort of rebuilding was just starting to get under control and then mobile disruption occurred, and now all of a sudden information is in our pockets.

Speaker 4

这其中蕴含着巨大的力量。

And that is there's so much power in that.

Speaker 4

但随之而来的还有,新闻和媒体原本是受邀进入我们家,比如在晚上十点或十一点的新闻时段,现在却变得更加具有侵扰性和打断性。

But what also comes with that is that now news and media, which used to be invited into our homes for, you know, the the 10:00 or 11:00 news, became a little bit more disruptive and interruptive.

Speaker 4

接着,人工智能兴起,其发展速度比任何其他技术变革都要陡峭,它在工作流程和运营效率方面展现出许多强大而积极的潜力。

And then rise of AI, which has experienced the steepest acceleration curve out of any technological shift and presents many powerful and very positive aspects of what it can do for workflow, what it can do for operational excellence.

Speaker 4

我的意思是,积极方面很多,但与此同时,我也认为又出现了另一个挑战:任何东西、任何文章都可以由人工智能生成,那我们还能相信谁呢?

I mean, there are many positives, but at the same time, there was, I think with this another challenge in that if anything, any object, any article can be created by something that is artificial, and then who can we trust?

Speaker 4

因为信任,想想2023年盖洛普做的另一项民调,信任度从20世纪70年代的72%下降到了32%。

Because trust, think like 2023, Gallup did another poll and trust had declined from that seventy two percent in the 1970s to 32%.

Speaker 4

所以,显而易见,我们可以信任的人就是普通人。

So very seemingly obvious, the answer to who we can trust is people.

Speaker 4

这就是为什么Puck是一家以人才为导向的公司,而我们的创始人约翰·凯利多年前就提出了这一观点。

And that is why for Puck, being a talent led organization and John Kelly, the founder of our company, he had this thesis years ago.

Speaker 4

我不确定他是否像我一样经历过这些技术变革,但他知道记者才是最初的影响力人物。

I don't know if he went through the technological shifts that sort of my mind goes through, but he knew that journalists were the original influencer.

Speaker 4

他知道,为了真正重新赢得读者的信任,必须将人才置于核心位置,原因有很多。

And he knew that in order to really, I think, reclaim trust for the reader, it it required putting talent at the center for for so many different reasons.

Speaker 4

但尤其重要的是,我认为重新建立信任是极其关键的。

But but in particular, I think that reclaiming of trust was really, really important.

Speaker 4

因此,现在Puck的‘人才优先’模式之所以如此有影响力,也正是为什么我们看到其他人试图效仿它——因为当你听到马特·贝尔oni的报道时,你知道他在好莱坞和娱乐界有着深厚的人脉。

And so the now when this is why Puck's, you know, talent first model, I think, is is so influential and why we actually see others trying to to copy it is because when you hear from Matt Belloni, you know that he has deep seated relationships in Hollywood and in entertainment.

Speaker 4

你知道他消息极为灵通。

You know he is extremely well sourced.

Speaker 4

你还知道,由于我们主要的分发模式是电子通讯,你可以给他的邮件回复,他一定会回你。

You also know that because we we have a primary distribution model of newsletters, you know that you can respond to his email, and he's gonna respond back to you.

Speaker 3

等等。

Wait.

Speaker 3

他是吗?

Is he?

Speaker 3

他会回复吗?

Is he gonna respond?

Speaker 3

他总是会回复每一封邮件。

He's he always he responds to every single email.

Speaker 4

我的意思是,我不能替他说话。

I mean, I can't I can't speak for him.

Speaker 4

我无法访问他的收件箱,但他非常自豪于倾听所有读者的意见,并回应他们的反馈。

I I don't have access to his inbox, but he prides himself on both listening to all of his readership as well as responding to his leadership.

Speaker 4

这不仅仅是马特的事。

And it's not just Matt.

Speaker 4

在Puck的生态系统中,我们有八个不同的栏目,服务于专业精英群体。

So, you know, with within the Puck ecosystem, we have eight different franchises that serve the professional elite.

Speaker 4

我们有马特·贝洛尼负责的娱乐频道。

We have the the entertainment, franchise under Matt Belloni.

Speaker 4

我们有劳伦·谢尔曼负责我们的时尚内容和时尚频道。

We have Lauren Sherman who leads our fashion content and our fashion franchise.

Speaker 4

玛丽安·曼尼克负责我们的艺术内容。

Marian Maniker who leads our art content.

Speaker 4

我们有比尔·科汉负责所有财经内容,安妮·克雷茨伯格是我们去年刚引进的,负责新推出的AI与科技频道,她非常出色。

We have Bill Cohan who leads all of our, finance content, Anne Kreitzberg who we just brought on, last year at for the introduction of our AI and technology, franchise who is exceptional.

Speaker 4

这些人都拥有自己的观点、人脉和信息来源能力,将个性与人物置于核心位置,使我们的订阅者与读者之间的直接关系能够在高度信任的社群中蓬勃发展。

All of these individuals are people who have points of view and relationships and sourcing capabilities that put the personality and the person at the center so that our subscribers, that direct reader relationship can can really thrive in a high trust community.

Speaker 4

这就是我们如何走向以人才为核心的企业和商业模式的故事——记者处于中心,股权激励与之对齐,我们的每位记者都在公司内部拥有股份,这在传统媒体中是前所未有的。

And that's, you know, I I think the story of how we got to a talent led business and a talent led business model where journalists are at the center and equity, incentives are aligned, each of our journalists have ownership inside of the company, which is not anything that used to exist in legacy media before.

Speaker 4

这是一种非常强大、非常重要的理念,我认为这正是所有技术变革推动我们走到今天的关键所在,也是我为何想成为这家公司的CEO的原因。

That is a really, really powerful sentiment and a really powerful point in, I think, where to the, you know, the top of the question all of these technology shifts have really driven to where we are today and and why I wanted to be CEO of this company.

Speaker 4

因为媒体公司中很少有CEO来自科技公司,但我认为,那种在大规模公司中积累的模式识别能力,以及我们在那些公司中所做事情的影响力,对今天我们的设计至关重要。

Because I you don't have a lot of CEOs in media companies that come from technology companies, but I I think the pattern recognition that comes in that scale and the influence of what we tried to do inside of those companies matter so much today in what we're designing.

Speaker 3

我们需要在这里暂停一下,做个短暂的休息。

We have to pause here for a quick break.

Speaker 3

马上回来。

We'll be right back.

Speaker 2

本节目由Vanta赞助。

Support for this show comes from Vanta.

Speaker 2

如果您是企业主,可能已经注意到越来越多的客户从一开始就要求提供安全证明。

If you're a business owner, you've likely noticed more customers asking for proof of security right from the start.

Speaker 2

这表明风险和监管正在不断增加,赢得客户信任对于促成交易至关重要。

It's a sign that risk and regulation are only increasing and earning that customer trust is essential to closing deals.

Speaker 2

但这可能既困难又昂贵,还会大量消耗您的时间。

But that can be difficult, expensive, and a major drain on your time.

Speaker 2

通过Vanta,您可以将风险、安全和信任统一在一个AI驱动的平台上,实现合规自动化。

With Vanta, you can automate compliance by unifying risk, security, and trust in a single AI powered platform.

Speaker 2

它将您安全与合规流程中的手动工作替换为持续的自动化。

It takes the manual work out of your security and compliance process and replaces it with continuous automation.

Speaker 2

无论您是在为SOC 2做准备,还是在运行企业GRC项目,Vanta都能帮助您保持安全并推动交易持续进行。

So whether you're prepping for a SOC two or running an enterprise GRC program, Vanta keeps you secure and keeps your deals moving.

Speaker 2

Vanta表示,像Ramp和Ryder这样的公司使用Vanta后,审计时间减少了82%。

Vanta says that companies like Ramp and Ryder spend 82% less time on audits with Vanta.

Speaker 2

这不仅仅是更快的合规,更是为您的业务增长争取了更多时间。

That's not just faster compliance, it's more time for your business to grow.

Speaker 2

您可以通过访问vanta.com/decoder开始使用。

You can get started at vanta.com/decoder.

Speaker 2

网址是vanta.com/decoder。

That's vanta.com/decoder.

Speaker 2

vanta.com/decoder。

Vanta.com/decoder.

Speaker 2

Decoder节目由granola赞助。

Support for Decoder comes from granola.

Speaker 2

你有没有过这样的经历:刚开完会觉得效率很高,但十分钟后却又发消息找人再开一次会,讨论上一次会议的内容?

Have you ever left a meeting thinking that was productive, and then ten minutes later, you're pinging someone to have another meeting about what the first meeting was about?

Speaker 2

你当然有过这种经历。

Of course you have.

Speaker 2

我们都经历过。

We all have.

Speaker 2

Granola 可以帮助减少那些关于会议的会议。

Granola can help alleviate some of those meetings about the meeting.

Speaker 2

Granola 是一款为真实会议方式设计的 AI 笔记工具。

Granola is an AI powered notepad built for the way real people actually meet.

Speaker 2

你只需像往常一样做笔记,而 Granola 会在后台安全地转录会议内容。

You simply take notes like you normally would, and in the background, Granola securely transcribes the meeting.

Speaker 2

会议结束后,它会将所有内容整理成清晰、结构化且真正有用的笔记。

Then it turns everything into clean, structured, actually useful notes when the meeting ends.

Speaker 2

你想知道最棒的部分是什么吗?

And you wanna know the best part?

Speaker 2

Granola 通过你设备的音频工作,这意味着它可以无缝集成到你已使用的视频会议工具中。

Granola works through your device's audio, which means it integrates seamlessly into the video conferencing tools you already use.

Speaker 2

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No setup, no awkward bots.

Speaker 2

这就像你正常的会议,但拥有让你工作更高效的超能力。

It's just your normal meeting with superpowers you need to do your job better.

Speaker 2

如果会议占用了你一整天的时间,那Granola简直是不二之选。

So if meetings are eating up your day, granola is a no brainer.

Speaker 2

你可以免费试用三个月。

You could try it totally free for three months.

Speaker 2

只需访问 granola.ai/decoder。

Just head to granola.ai/decoder.

Speaker 2

访问 granola.ai/decoder,夺回你的时间。

That's granola.ai/decoder to get your time back.

Speaker 2

前往 granola.ai/decoder,免费使用三个月。

Get three months free at granola.ai/decoder.

Speaker 2

本节目由Samsara赞助。

Support for the show comes from Samsara.

Speaker 2

公司需要将产品从A点运送到B点。

Companies need to move product from point a to point b.

Speaker 2

这意味着要雇佣司机,进而需要购买车辆保险、行车记录仪,并接受事故难免的事实。

That means hiring drivers, which in turn means vehicle insurance, dashcans, and accepting the fact that accidents happen.

Speaker 2

正是在这一点上,Samsara能够提供帮助。

That's exactly where Samsara can help.

Speaker 2

它将AI行车记录仪、车辆追踪和资产可视性整合在一个简单的平台上。

It brings AI dashcams, vehicle tracking, and asset visibility together in one simple platform.

Speaker 2

他们的数据显示,由于更好的可视性和指导,公司降低了燃油成本并提高了司机留存率。

Their data shows companies have reduced fuel costs and improved driver retention, thanks to better visibility and coaching.

Speaker 2

根据他们的数据,Samsara AI 能将事故率降低近75%。

According to their data, Samsara AI helps reduce crash rates by nearly 75%.

Speaker 2

它已获得全球超过20,000家客户的信赖,包括运输、建筑和物流领域的多家大型企业。

It's trusted by over 20,000 customers worldwide, including major companies across transportation, construction, and logistics.

Speaker 2

别等到下一次事故发生才采取行动。

Don't wait for the next accident to take action.

Speaker 2

前往 samsara.com/decoder 申请免费演示,了解 Samsara 如何为您的运营带来可视性与安全性。

Go to samsara.com/decoder to request a free demo and see how Samsara brings visibility and safety to your operations.

Speaker 2

网址是 samsara.com/decoder。

That's samsara.com/decoder.

Speaker 2

Samsara。

Samsara.

Speaker 2

更智能地运营。

Operate smarter.

Speaker 0

本节目由 Odoo 赞助支持。

Support for this show comes from Odoo.

Speaker 0

经营企业已经够难了,为什么还要用十几个互不相通的应用程序让事情变得更复杂呢?

Running a business is hard enough, so why make it harder with a dozen different apps that don't talk to each other?

Speaker 0

隆重推出 Odoo。

Introducing Odoo.

Speaker 0

这是您一生中唯一需要的商业软件。

It's the only business software you'll ever need.

Speaker 0

它是一个一体化的全集成平台,让您的工作更轻松。

It's an all in one fully integrated platform that makes your work easier.

Speaker 0

客户关系管理、会计、库存、电子商务等等。

CRM, accounting, inventory, ecommerce, and more.

Speaker 0

最棒的是什么?

And the best part?

Speaker 0

Odoo 以远低于成本的价格取代了多个昂贵的平台。

Odoo replaces multiple expensive platforms for a fraction of the cost.

Speaker 0

因此,成千上万家企业已经选择了切换。

That's why over thousands of businesses have made the switch.

Speaker 0

那您为什么不来试试呢?

So why not you?

Speaker 0

前往 odoo.com 免费试用 Odoo。

Try Odoo for free at odoo.com.

Speaker 0

那就是 odoo.com。

That's odoo.com.

Speaker 3

欢迎回来。

Welcome back.

Speaker 3

我正在与Puck公司的首席执行官莎拉·佩尔森内特讨论公司的结构。

I'm talking with Puck CEO, Sarah Personette, about the structure of the company.

Speaker 3

你已经差不多回答了我的结构问题,让Urbian Decoder来描述一下公司的结构吧。

You've kinda gotten to my structure question, ask Urbian Decoder to describe the structure of the company.

Speaker 3

看起来你有约翰·凯利,他是总编辑?

It seems like you've got John Kelly, he's the editor in chief?

Speaker 3

是的。

Yep.

Speaker 3

所以他下面有几位副编辑,负责多个垂直领域。

And so he operates deputy editors, it sounds like, in in a bunch of verticals.

Speaker 3

他们有记者吗?

And they do they have reporters?

Speaker 4

有。

Yes.

Speaker 4

所以,我来宏观说一下。

So, I'll I'll zoom out.

Speaker 4

约翰·凯利不仅是公司的主编,还是创始人。

So, John Kelly is the, both editor in chief as well as the founder of the company.

Speaker 4

他真的是我见过的最聪明的人之一。

He is truly just one of the smartest individuals that I've ever worked with.

Speaker 4

我曾与杰克·多西、谢丽尔等人共事过,但他说真的非常出色。

And I say that having worked with, Jack Dorsey and Cheryl and so many others, he is she's really exceptional.

Speaker 4

因此,他全面负责我们的内容团队。

So he oversees the entirety of our content organization.

Speaker 4

这包括Puck这个媒体品牌,也包括Airmail这个媒体品牌。

That's inclusive of Puck as a media brand, and that's inclusive of Airmail as a media brand.

Speaker 3

那是收购来的。

That's an acquisition.

Speaker 4

是的,没错。

Yeah, exactly.

Speaker 4

是的。

Yeah.

Speaker 4

我们在十月收购了Airmail。

We acquired Airmail, back at the October.

Speaker 4

我知道你们会对这个有一些问题。

So I know you'll have questions around that.

Speaker 4

但Airmail由主编朱莉娅·维塔尔领导,她是在格雷登的指导下成长起来的。

But, Air Mail is run by, editor in chief Julia Vitale, who grew up underneath Graydon.

Speaker 4

她非常出色,并且已经过来领导这个团队。

She is absolutely exceptional, and she's, come over to lead that team.

Speaker 3

那是《名利场》的著名主编格雷登·卡特,他创办了Airmail。

That's Graydon Carter, the pro writer of Vanity Fair, who started AIM.

Speaker 3

好的。

Okay.

Speaker 3

完美。

Perfect.

Speaker 3

只是确保我们的观众明白了。

Just making sure our audience Yeah.

Speaker 3

比如,这里有一件非常有趣的事情,我们有一个年轻且庞大的观众群体。

Like, one of the things that's really interesting here is we have a young audience, a big audience.

Speaker 3

我不确定他们是否知道Puck是什么,或者它的历史背景。

I'm not sure that they know what Puck is or what that history is.

Speaker 3

而且我认为,这是我对你们整体提出的一个重要问题。

I And I think this is one of the the bigger questions I have for you as a whole.

Speaker 3

没错。

Yep.

Speaker 3

对吧?

Right?

Speaker 3

你们所依托的是一段非常辉煌的过往。

This is a a pretty storied legacy that you're trading on.

Speaker 3

收购Air Mail是一件大事,我想谈谈,因为这是Graydon Carter在《名利场》之后的创业项目。

Buying Air Mail is a big deal that I do wanna talk about because it was Graydon Carter, because that was his venture after Vanity Fair.

Speaker 3

我读过他的回忆录。

I've read his memoir.

Speaker 3

非常有趣。

It was very fun.

Speaker 3

但我知道我的观众对这些一无所知。

But I know my audience doesn't know any of these things.

Speaker 3

实际上,我是该追随马特·贝洛尼,还是该关注Puck作为一个机构,我认为这是媒体界最具挑战性的动态之一。

And actually, the dynamic between do I follow Matt Belloni or do I care about Puck as an institution, I think is one of the the most challenging dynamics in all of media.

Speaker 3

我会告诉你,我其实不同意你之前说的几点。

And I will tell you, I actually disagree with a few things you've said already.

Speaker 3

第一,我认为是平台摧毁了这些机构。

One, I think it's the platforms that have torn down the institutions.

Speaker 3

我不认为它们是任何媒体品牌的良好合作伙伴。

I don't think that they are a good partner for any media brand.

Speaker 3

我认为记者和网红是相同或应该相同的这种观点实际上相当危险。

And I think the idea that journalists and influencers are the same or should be the same, it's actually quite dangerous.

Speaker 3

我会尽量把这两个概念分得越远越好,因为我认为新闻业是一种过程。

And I would actually I I would pull those ideas as far apart as I can because I think journalism is a process.

Speaker 3

它是一种工作方式。

It's a way of working.

Speaker 3

是的。

Yeah.

Speaker 3

成为一名网红是一种赚钱的方式。

Being an influencer is a way of making money.

Speaker 3

而且,这些事情并不一致。

And, like, those things are not aligned.

Speaker 3

我非常好奇,你怎么能把这些理念融合在一起,既保留旧模式的成本结构和声望——就像格雷登·卡特那样,又适应如今推动所有人走向品牌整合和网红经济的经济现实。

And I'm very curious how you can pull all of these ideas together and try to have the cost structure of the old way, the prestige of the old way, the Graydon Carter way, with the economics that are pulling everyone towards integrated brand deals and influencer world.

Speaker 3

因为如果记者们虽然成了网红,却没有像真正的网红那样进行直接的品牌植入来支撑这种工作水平,那根本毫无意义。

Because it doesn't matter if the journalists are influencers, if they're not doing the direct brand integrations the influencers are actually doing to support that level of work.

Speaker 4

嗯,我欣赏你的不同意见,这让我们的播客变得非常精彩。

I well, I appreciate your disagreement, and it makes for a very good podcast.

Speaker 4

我不同意你的不同意见。

I would disagree with your disagreement.

Speaker 4

我认为传统媒体所面临的问题是,你不能说传统媒体已经找到了解决方案,因为纵观整个行业,过去五到十年里,裁员一直在持续发生,而负责我们媒体内容的迪伦·拜尔斯就写过相关文章。

The thing that I would say is challenged in legacy media, and you can't really say that legacy media had it figured out because as you look around, we've seen just constant layoffs happening inside of the industry for the last, you know, five to ten years, and and Dylan Byers, runs our our media content, has written about it.

Speaker 4

这其中的一个问题是,大部分裁员并非来自销售团队,也不是来自运营部门。

One of the challenges with that is that the majority of layoffs were not coming from the sales teams, were not coming from the operations side.

Speaker 4

被裁掉的是那些制作内容的人,是那些影响社会、帮助塑造新闻业信任标准的人,也就是记者。

The people that were being laid off were the people that made the product, the people that influenced society, the people that helped to create a world that ideally would define what trust looked like in journalism, and that was the journalist.

Speaker 4

所以从技术角度来看,当我想到组织中的英雄时,通常是产品和工程团队的人。

So for me, on the technology side, when I think of heroes inside of the organization, it's usually the product and engineering folks.

Speaker 4

但不知为何,媒体的发展方式并不是以制作内容的人为核心。

But for whatever reason, the way that that media grew up, it wasn't the the people that were making the product.

Speaker 4

并不是记者。

It wasn't the journalists.

Speaker 4

真正被裁掉的,恰恰就是这些人。

It was actually, like, those were the people that were ultimately being let go.

Speaker 4

所以,我们认为是对的。

And so where think Right.

Speaker 3

他们被裁撤的原因是因为他们花费成本,而他们的产品却没有任何收入,因为他们的分发渠道被平台摧毁了。

The reason they were being let go is because they cost money, and there was no money associated with their product because their distribution was torn down by platforms.

Speaker 3

对吧?

Right?

Speaker 3

比如在我的成本结构中,最大的问题就是,我付给他们工资,但他们却免费发推文。

Like Got But like biggest problem in my cost structure, and my reporters know, I say this to them all the time, is that I pay them money and then they tweet for free.

Speaker 3

对吧?

Right?

Speaker 3

全球每个新闻编辑室的现状都是这样:我们总是免费把工作内容交给别人的分发平台。

This is like the dynamic in every newsroom in the world is that we give our work to other people's distribution for free all the time.

Speaker 3

我知道你们有订阅模式,这不一样,但正是这种模式导致了新闻编辑室的空心化——因为我们不掌控自己的分发渠道。

And I know that you have a subscription model and that's different, but that is specifically the dynamic that has led to the hollowing out of newsrooms is that we don't control our distribution.

Speaker 4

我们能不能先暂时把平台的问题放一边,我只是想说

Can we put the platform piece to the the side for one second and just I'm

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Speaker 3

真的不知道怎么做。

really not sure how.

Speaker 4

不。

No.

Speaker 4

不。

No.

Speaker 4

我会解决这个问题。

I will I will address that.

Speaker 4

但我真的不认为这两者有关联。

But I I I don't because I don't think those two things are connected.

Speaker 4

原因是我们确实有基于订阅的模式,去年我们的订阅收入增长了50%以上,这非常关键。

And the reason for that is we do have a subscriber based model where, our subscription revenue grew over 50% last year and that is really critical.

Speaker 4

我们掌控着分发渠道,我们的记者也不是成本中心。

We do control distribution, and our journalists are not a cost center.

Speaker 4

我们看待每一个栏目时,都会仔细分析每个栏目的经济模式,并且我们会每半年与每位负责我们栏目的记者进行一次业务回顾。

The way that we look at each franchise is thinking through the economics of each of those franchises, And we do a business biannual business review with each of those reporters who anchor each of our franchises.

Speaker 4

因此,我们在这个系统中带来的运营杠杆仍然能够确保这项工作得以完成。

So the operating leverage that we bring into this system still allows for this the the job to be done.

Speaker 4

这项工作要做的并不是——我不会把影响者和创作者仅仅定义为那些做整合品牌合作的人,但——

The the job to be done is not and I I wouldn't define influencers and creators only as those that do like integrated brand partnerships, but

Speaker 3

但那正是他们所有人赚钱的方式。

like But that's how they all make their money.

Speaker 4

那可能是他们赚钱的方式,但马特·贝尔oni之所以在好莱坞圈内极具影响力,是因为他在报道这个行业。

That might be how they make their money, but Matt Belloni is very influential in the Hollywood in the world of Hollywood because he is reporting on it.

Speaker 4

这种影响力很重要,但更重要的是他所建立的关系。

And that influence matters, but also the relationship that he has.

Speaker 4

这就是我一开始说他深入挖掘信息来源的原因,这并不是马特一个人的特例,但当你身处这个行业时,你就知道你必须阅读他的报道,因为他报道的是内幕故事。

This is why I started out by saying he goes so deep into his sourcing, and this is not Matt's an illustration of all of our our journalists, But when you are in that industry, you know you have to read him because he is reporting on the inside story.

Speaker 4

他让你接触到你通常无法获得的信息。

He's giving you access to information that you would not normally have access to.

Speaker 4

而他正是以高利润率的商业模式做到这一点的。

And he does that with a high margin business.

Speaker 4

所以,是的,我们的收入模式是双重的。

So, yes, our revenue model is twofold.

Speaker 4

我们知道,我们有订阅收入模式和商业收入模式,也就是广告模式。

Know, we have a subscriber revenue model and we have a commercial revenue model, an advertising model.

Speaker 4

你所描述的那些无法实现以人才和记者为核心的盈利业务,我不同意这种观点。

Those things that you're describing that you can't have a profitable business that is talent led and journalist led, I would disagree with.

Speaker 4

我认为这完全有可能,这也是为什么我们每位记者都拥有公司的股权和所有权,因为我们希望他们能被激励,在成本问题上做出艰难的决定。

I think that is absolutely possible and that is the reason why each of our journalists have equity and ownership in the company is because we want them to be incentivized to make hard decisions around cost.

Speaker 4

比如,我们在这些方面非常严谨。

Like, we're we we are very diligent in those things.

Speaker 4

我们还有幸成立才四年半,而不是像其他公司那样已经运营了二十年。

We also have the luxury of being four and a half years old and not having been built, you know, for the last twenty years.

Speaker 4

因此,我经常说,能够领导这家公司,并带领它在收入、内容、人才和订阅用户增长方面实现重大突破,这真的是一种莫大的荣誉。

And so that's also I I I consistently say I I it is, again, a real honor to be able to lead this company and to lead it through significant advancements in growth from a revenue perspective, from a content perspective, from a talent perspective, and then also from a subscriber growth perspective.

Speaker 4

我们刚刚突破了十万付费订阅用户。

We just hit over a 100,000 paying subscribers.

Speaker 4

我们有,你知道的,多达一百万的读者在阅读这份出版物。

We have, you know, upwards of a million just, you know, folks overall that are reading the publication.

Speaker 4

这非常重要。

And that that's significant.

Speaker 4

说到你的平台部分

To get to your platform piece

Speaker 3

但事实上,我能问一下吗?2025年公布的最新数字是45,000吗?

But, actually, can I just ask you the last public number from 2025 was 45,000?

Speaker 3

所以这65,000是来自Air Mail收购的吗?

So the the 65,000 is from the Air Mail acquisition?

Speaker 4

抱歉。

The I'm sorry.

Speaker 3

55,000是来自Air Mail收购,才让我们突破了十万大关。

55,000 is from the Air Mail acquisition to get to over a 100.

Speaker 4

这是我们最后一次与布莱恩·沃西宣布的公开数字,当时是重启阶段。

It it is the last public number we announced with, Brian Worsey and the rebooting.

Speaker 4

我宣布我们已经达到了十万用户。

I announced that we had hit a 100,000.

Speaker 4

我们实际上并不区分具体数字,因为那45,000我认为是2024年的数据。

We don't break out actually the difference between because that that 45,000, I think, was a 2024 number.

Speaker 4

但通过收购Air Mail,我们的用户数远超十万。

But with the acquisition of Air Mail, we well exceed a 100,000.

Speaker 3

好的。

Okay.

Speaker 3

所以你可以大致推算出来。

So you can just kinda back into it.

Speaker 3

你们只有一个公开的数字。

You you you had one public number.

Speaker 3

你们进行了一次收购。

You made an acquisition.

Speaker 3

你们的用户数大幅增长,达到了另一个公开数字。

You had a much you had a big jump to another public number.

Speaker 3

Air Mail 的结构是一样的吗?

Is does Air Mail have the same structure?

Speaker 3

他们有股权吗?

Do they have equity?

Speaker 3

他们有收入分成吗?

Do they have a revenue share?

Speaker 4

是的。

Yeah.

Speaker 4

所以目前,通过这次收购,我们正在处理所有员工的薪酬、股权和所有权问题。

So right now with the acquisition, we're working through all of the employee based comp for, equity and ownership.

Speaker 4

现在整个公司是一个整体,薪酬结构也完全统一。

It's it's all one collective company and all all one same compensation structure.

Speaker 3

Air Mail 是一个品牌。

Air Mail was a brand.

Speaker 3

对吧?

Right?

Speaker 3

格雷登·卡特是个品牌人物。

Graydon Carter is a brand person.

Speaker 3

《名利场》是一个品牌。

Vanity Fair was a brand.

Speaker 3

你本来并不需要知道格雷登·卡特是谁,除非你是那种必须知道他是谁的人,而那时他非常重要。

You were not really supposed to know who Graydon Carter was unless you were the sort of person who needed to know who Graydon Carter was, and then he was very important.

Speaker 3

Air Mail 的创建大致遵循了这种模式。

Air Mail was kinda built in that model.

Speaker 3

对吧?

Right?

Speaker 3

Air Mail 有多少人工作?

How many people worked at Air Mail?

Speaker 4

我想Air Mail有四十五到五十人,Puck也有四十五到五十人,总体人才比例大约是五五开。

I think we have forty five forty five to 50 people from Air Mail, and 45 to 50 people from Puck were about fifty fifty in terms of talent overall.

Speaker 4

不过在整合过程中,为了让你的听众理解,当你进行收购时,你需要考虑并购后的整合,以及如何将两家公司融合,如何思考卓越中心——比如一方有四位财务人员,另一方也有四位财务人员。

Although with the integration as, just for your listener base, as you do an acquisition, one thing that you think about is the post merger integration and how you bring two companies together, how you think about centers of excellence where you might have four finance people on one side and you have four finance people on the other side.

Speaker 4

所以我们做了大量的协同工作。

So we did a lot of that synergy work.

Speaker 4

而且

And

Speaker 3

通常当人们说协同工作时,意思就是裁员。

Usually when people say synergy work, mean layoffs.

Speaker 3

你们裁员了吗?

Did you lay people off?

Speaker 4

我们从Air Mail这边裁掉了一些人,从Puck这边也裁掉了一些人。

We laid off a few people from the Air Mail side and a few people from the Puck side.

Speaker 4

是的。

Yes.

Speaker 4

我们确实裁了。

We did.

Speaker 4

我们非常谨慎和用心。

We were really thoughtful and really careful.

Speaker 4

我们在收购后的前24小时内就内部沟通了这一点,评估了哪些团队人员过剩,并决定从业务的任一侧调配人员。

We communicated that within, the first twenty four hours of of the acquisition and reviewed where we felt like we had too many people on within one team and then where we would port folks over from either side of the business.

Speaker 3

那么,现在负责对外代表公司、创造收入的员工与管理层之间的比例分别是多少?

And then the so the the total split between the talent who's supposed to go out and be the face of the company and make all the money and the management is what now?

Speaker 4

管理层方面,我们的领导团队有9个人,而记者和编辑团队大约有40人,还有可能……

Management, we have nine people on our leadership team, and then we have, across our journalists and editorial teams, probably 40, and then maybe yeah.

Speaker 4

40到50人左右,其余的都在销售、市场和技术团队。

Forty forty to 50, and then the rest are in sales, marketing, our technology team.

Speaker 4

我们的战略和运营团队非常小。

We have a very small strategy and ops team.

Speaker 3

我问这个问题的原因之一是,我知道一些人从大型媒体公司离职,去了Substack或Ghost之类的平台,但也有朋友从Substack离职,转投其他邮件服务商,因为他们觉得Substack抽成10%太高了。

One of the reasons I'm asking this is, you know, I I have friends who've left big media jobs to go to Substack or Ghost or whatever, and then I have friends who have left Substack to go to another email provider because they think Substack's 10% is too much.

Speaker 3

他们觉得从Substack得不到应有的价值。

They're not getting the value out of Substack.

Speaker 3

你收取的费用超过10%了,就像我刚才描述的,为一位独立记者承担这些运营成本,相比他们能获得的收入,这笔支出确实很高。

You're taking more than 10%, like I just describing that overhead for an individual journalist, that's a lot to pay into to support a sales team or whatever else might you might have compared to the revenue might get back.

Speaker 3

你们如何为从独立记者那里抽取的分成进行辩护?

How do you justify the split you're taking from the individual reporters?

Speaker 4

从薪酬角度来看,我们每年都会评估我们的薪酬水平与行业标准的对比,针对我们的记者和编辑们

From a compensation perspective, and we do on an annual basis, we look at our our comps on compensation relative to the industry, and our journalists and editors

Speaker 3

这个行业是指媒体行业、Substack行业,还是Instagram网红行业?

the industry is the media industry or the substack industry or the the Instagram influencer industry?

Speaker 4

媒体行业。

The media industry.

Speaker 4

我们的薪酬远高于或远远超过当前的行业水平。

And our comps are well higher than at or very much above the, current comps.

Speaker 4

此外,我们的记者以及所有员工都持有公司的股权和所有权。

And then also our journalists, but all of our employees have equity and ownership in the company.

Speaker 4

因此,我非常有信心,我们对员工的薪酬方式与公司的整体利益高度一致并具有激励性。

So I feel very confident that the way we pay our people is very much aligned and incentivized with the holistic company.

Speaker 4

我认为在Substack这边,所以

I think on the the Substack side so

Speaker 3

等等。

Wait.

Speaker 3

我能问一下关于股权的事吗?

Can I just ask about that equity?

Speaker 3

你们会向股权支付股息吗,还是这只是纸上财富?

Are you paying dividends on equity, or is that just paper money?

Speaker 4

不会。

No.

Speaker 4

我们不会,因为我们不是上市公司。

We are not because we're not a public company.

Speaker 3

我在问这些股权值多少钱。

I'm asking what the equity is worth.

Speaker 3

我是那个在一家媒体公司持有大量纸面股权的人。

Why I I'm I'm the person who owns a bunch of paper equity in a media company.

Speaker 3

这很好。

It's great.

Speaker 3

有时候我会想到它。

Sometimes I think about it.

Speaker 3

它没法支付账单。

It doesn't pay the bills.

Speaker 3

对吧?

Right?

Speaker 3

比如,它能支付你们团队的工资吗?

Like, does it pay the bills for your people?

Speaker 4

嗯,我理解你的意思。

Well, I I appreciate that.

Speaker 4

目前还不能,但公司的价值,尤其是最近的收购之后,此前积累的基础已经让股权价值大幅提升。

Not at the current moment, but the value and especially with the recent acquisition, but what everything was built on prior to that has made the value of the equity significantly higher.

Speaker 4

而且,作为曾在另一家公司经历IPO前阶段的人,我相信股权是薪酬结构中重要的一部分。

And as someone who was also at another company pre IPO, I I believe in ownership as a a component part of a compensation structure.

Speaker 4

对于你们的听众,我也鼓励他们认真考虑这一点。

For your listeners, I would also encourage them to really consider that as well.

Speaker 4

你需要认真考虑你的总薪酬包,也就是TTC,它蕴含着巨大的价值。

There is there is a ton of value to think about your your TTC, your total compensation package.

Speaker 4

所以,虽然我理解你的观点,但我只是想确保你正在引导你的年轻听众们

So, immediately, while I appreciate your point, I just wanna make sure you're guiding your your young listeners

Speaker 3

如果你要获得股权并且它最终能带来巨额回报,你就需要一个退出事件。

to be you're gonna if you're gonna get equity and it's gonna pay off a huge number, you need an exit event.

Speaker 3

你的退出计划是什么样的?

What's your exit event look like?

Speaker 4

这确实是个非常好的问题。

That that's a a really good question.

Speaker 4

目前,我们完全专注于继续发展我们迄今为止已经取得成功的公司,对此我们感到非常有信心。

And right now, we are completely focused on continuing to grow the successful company that that we've built thus far and feel really good about that.

Speaker 4

所以,目前并没有退出策略

So so no exit strategy at

Speaker 3

当前,没错。

the current Right.

Speaker 3

所以,我只是想再就这一点专注一下。

So I I just wanna I just wanna stay focused on this for one second.

Speaker 3

是的。

Yeah.

Speaker 3

我们的情况比正在衰落且薪酬低廉的媒体行业要好。

We're we're saying we're we're we're doing better than the media industry, which is dying and pays at low rates.

Speaker 3

我们可能不如网红行业或Substack行业那么好,如果你在那个领域达到了顶尖水平,收入会极其丰厚,而你正用非流动性的股权来弥补这一差距,而且目前没有任何明确的流动性计划。

We're not maybe doing as well as the influencer industry, the substack industry, which if you're if you're a winner at the level that you might need people to be a winner at, pays at extraordinarily high rates and that you're making up the gap with equity that is not liquid and there's no stated plan to be liquid.

Speaker 3

那么,你的员工是否应该期待通过退出事件来收回这些回报?

So should your employees expect an exit to pay that off?

Speaker 4

让我澄清一下,因为那并不是我的原意。

Let me just clarify because that that is not what I said.

Speaker 3

当然。

Sure.

Speaker 4

我说过,基本薪酬处于或高于行业水平,而且我觉得

I said that the base compensation is at or above the industry level, and I feel The

Speaker 3

媒体行业。

the media industry.

Speaker 4

媒体行业。

The media industry.

Speaker 3

离开媒体行业,因为他们可以在Substack上赚更多钱。

Leave the media industry because they can get more money on Sub Substack.

Speaker 3

这正是我在问的问题。

That's what I'm that's what I'm asking.

Speaker 4

我觉得这很有趣,因为我们实际上有两位Aqua员工之前来自Substack,这是因为她们觉得自己无法很好地在该平台上实现盈利。

Well, so I I think that's very interesting, because we've actually done two of our Aqua hires prior to came from Substack, and that's because they don't feel like they're capable of monetizing the platform as well.

Speaker 4

这也是因为Substack的世界——实际上我认为Substack是一个非常有趣的平台。

It's also because the world of Substack and and I actually think Substacks are a very interesting platform.

Speaker 4

我对这家公司内部情况了解不多。

I I I don't have a ton of internal knowledge about the company.

Speaker 4

我觉得他们在推动民主化方面所做的努力非常有意思。

Think what they're trying to do in terms of democratization is really interesting.

Speaker 4

但我们发现,Substack 通常是一个独立运营者的平台,许多记者真正希望获得独立性,能够自由地讲述他们想讲的故事,同时拥有背后的支持体系,比如销售团队。

But what we've found is that Substack tends to be a platform of solo operators and many journalists are actually looking to be able to be independent and really be free to express the stories that they want to express, but also have infrastructure around them where they do have a sales team.

Speaker 4

他们还拥有增长营销团队。

They do have a growth marketing team.

Speaker 4

而这正是我们所构建的部分。

And that's the part that we've built out.

Speaker 4

所以,你刚才所做的一些计算是错误的。

So, a lot of the calculations that you just went through are incorrect.

Speaker 4

另一个例子是,我们的每一位作者都会根据他们获取和保留的订阅者数量获得奖金。

And another example of that is our our each of our authors get bonus based on the subscribers that they acquire and that they retain.

Speaker 4

因此,他们有动力持续扩大规模。

So they are incentivized to continue to grow.

Speaker 4

作为公司,我们也有动力帮助他们成长。

We're incentivized as a company to help them grow.

Speaker 4

而这些收益最终会回馈给他们。

And that comes back to them.

Speaker 4

所以你的总薪酬方案,我觉得你对股权的侧重有点过多,但again,所有权的目的在于让每个人都觉得自己在公司里有发言权,而这正是我们努力营造的重要部分。

So your total compensation package, I think you oriented a little bit too much around equity, but again, the purpose of ownership is that everyone should feel like they have a voice in the company and and that's a big part of what we're trying to create.

Speaker 4

但我认为你所描绘的关于整个行业的挑战是非常真实的,我完全能理解。

But I I think that the the challenges that you're painting relative to the broader industry are are are very real, and and and I can appreciate that.

Speaker 3

是的。

Yeah.

Speaker 3

我只是想弄清楚,成为这个组织一员的价值在哪里。

I'm just trying to trying to understand what the value of being a part of the organization is.

Speaker 3

还有,你知道的,马特·贝洛尼,我们在这里已经多次提到过他。

And, you know, Matt Belloni, we've talked about him several times here.

Speaker 3

嗨,马特。

Hi, Matt.

Speaker 3

我们这边非常欣赏你。

We're big fans over here.

Speaker 3

他在十一月被《纽约时报》做过专题报道,其中有句话是这么说的:‘可以肯定的是,如果我独立运营,至少在短期内我能赚更多钱,但我不确定。’

He was profiled in New York Times in November, and this is a quote, he said, it's safe to say I could make a lot more money if I were independent, at least in the short term, but I don't know.

Speaker 3

我想在Substack上发布吗?

Do I wanna be on Substack?

Speaker 3

这确实有些模糊。

That's some ambiguity.

Speaker 3

对吧?

Right?

Speaker 3

你在那个平台上能做的事情,就像我们节目的听众非常清楚的,我有很多关于这个平台的问题,但你在那个平台上能做的,是不用承担那么多运营成本就能赚到更多收入。

Like the the thing that you could do on that platform, and there's I have a lot of problems with that platform as listeners of show know very well, but the thing you can do on that platform is collect a lot more revenue without the overhead.

Speaker 3

所有去那里的朋友都说:我不需要这么多东西。

All of my friends who go there say I don't need all this stuff.

Speaker 3

我在社交媒体上有粉丝,我可以把他们转化过来在这里付费,所有收入都归我。

I have fans on social media and I can convert them to get paid over here, and I will make all the money for myself.

Speaker 3

所以我想搞清楚,加入这个更大的组织、支付比Substack的营销费用还高的分成,到底有什么价值?

So I'm I'm trying to really just nail down what's what's the value of being part of the the greater organization and paying a higher cut even than you would pay to Substack for their marketing?

Speaker 3

是你们的销售团队吗?

Is it your sales team?

Speaker 3

是增长营销团队吗?

Is it the growth marketing team?

Speaker 3

是产品吗?

Is it product?

Speaker 3

这又是怎么运作的?

How does that work?

Speaker 4

我认为是整个集体的力量。

I I think it's the collective whole.

Speaker 4

而且,我不认同你的计算,但这没关系。

And again, I I don't agree with your calculations, but that's that's okay.

Speaker 3

抱歉,我说什么了?

What what I'm sorry.

Speaker 3

我做了哪些计算让你不认同?

What calculations have I made that you disagree with?

Speaker 4

我觉得我们拿走的分成并不是更多

I I I don't think that we take a a greater cut of

Speaker 3

你不觉得为Puck工作所带来的额外负担比子团队的10%还要高吗?

You don't think the overhead of working for Puck is greater than sub stacks 10%?

Speaker 4

我认为,从广告和订阅者的角度来看,我们所提供的价值,包括福利和奖金,确实是更高的。

I I think that what we provide relative to scale from an advertising perspective and a subscriber perspective as well as paying benefits as well as providing bonuses Sure.

Speaker 4

确实更高。

Is is higher.

Speaker 4

所以,这就是我的立场。

So that that's that's where I'm coming at it from.

Speaker 4

我很感谢你一直不断质疑这一点,但我只是觉得,我不认同这个说法。

I I appreciate you con continuing to to pick at it, but I just, you know, I I disagree with that statement.

Speaker 3

我的意思是,如果你说我们提供医疗保险,我认为这对很多人来说是有意义的。

I mean, if you just said we provide health insurance, I think that's meaningful for a lot a lot of people.

Speaker 3

我明白。

Like, I I get it.

Speaker 4

对吧?

Right?

Speaker 4

医疗保险。

Health insurance.

Speaker 3

我有两个孩子,这一直是我考虑的问题,每当有人问我是否要独立工作时。

I have two kids, and that's always on my mind, you know, whenever someone asks me about going independent.

Speaker 3

我会说,不行。

I'm like, no.

Speaker 3

我有两个孩子,而且我非常喜欢经营我的新闻团队。

I have two kids, like and I love running my newsroom.

Speaker 3

但对我认识的许多考虑这个问题的人来说,他们的想法并不是该去另一家公司工作。

But the the dynamic for a lot of people I know thinking about this isn't I should go work for another company.

Speaker 3

对我来说,如果我自己创业,回报是非常高的。

It's the rewards for me are very high if I go out on my own.

Speaker 3

我觉得你试图在中间找平衡,而我只是想找到这种模式的边界在哪里。

And I think you're trying to sit in the middle of that and I'm just trying to find the edges of how that model works.

Speaker 3

因为如果你陷入传统的成本结构,这个模式就无法持续。

Because if you end up in, you know, traditional cost structure, it won't work.

Speaker 3

如果你完全偏向这边,你就要和一个平台免费获取所有内容的成本结构竞争。

And if you end up all the way over here, you're competing with a cost structure where the platforms get all the content for for free.

Speaker 3

或者在Substack的情况下,人们为内容付费,这可能是所有模式中最好的商业模式。

Or in Substack's case, people pay them for the content, which is maybe the best business model of them all.

Speaker 3

而Puck就处在中间位置,我只是想弄清楚这个模式究竟是如何运作的。

And I somewhere in the middle is Puck, and I'm just trying to figure out how that model actually works.

Speaker 4

所以你说得对。

So you are correct.

Speaker 4

我们确实处在中间位置。

We do sit in the middle.

Speaker 4

对吧?

Right?

Speaker 4

这正是我们能够吸引到如此出色、具有代际天赋的人才的原因,因为我们允许并支持记者,不仅仅是马特,还有比尔·科汉。

And that's why we are able to get the incredible generationally talented individuals that we have, because we allow and support journalists, not just Matt, but Bill Cohan.

Speaker 4

我还提到了在人工智能领域工作的伊恩·克雷茨伯格。

I mentioned Ian Kreisberg on the AI front.

Speaker 4

我们一年前刚引进了劳伦·谢尔曼和金·马斯特斯。

Lauren Sherman, we just brought on Kim Masters a year ago.

Speaker 4

玛丽安·曼尼克、迪伦·拜尔斯。

Marian Maniker, Dylan Byers.

Speaker 4

这些是极其出色的记者,他们在所报道和引领的行业中拥有最权威的声音。

These are incredible journalists that have some of the foremost voices inside of the industries that they write about and that they lead.

Speaker 4

他们是组织的一部分,但同时也能够保持独立。

They're a part of an organization, but they're also able to be independent.

Speaker 4

他们确实有医疗保险,对吧?

They do get healthcare, right?

Speaker 4

这确实很重要。

And that does matter.

Speaker 4

他们有奖金,也会收到反馈,但没人告诉他们该追哪些新闻。从大型媒体机构转向Substack的好处在于,有些人是为了钱,但更多人是为了独立性。

And they do have bonuses and they do have, feedback that they get, but they're also not told what stories to chase and the benefit of moving from a large media organization through to substack of it all, the motivation for some might be money, but the motivation for many is independence.

Speaker 4

我们努力在保持独立性与拥有支持性基础设施之间取得平衡,让你能够承担一些风险。

And we try to capture the balance between being able to be independent but also having a support infrastructure in place that allows you to take some of those risks.

Speaker 4

这非常特别。

It's quite special.

Speaker 4

而且,我认为这正是我们的订阅用户群体如此忠诚且持续增长的原因,因为他们能在作者身上感受到这一点。

And and that's, again, I think the reason why we have a subscriber base that's also incredibly loyal and and growing, because they can feel that in the authors.

Speaker 3

当我与Substack的员工或那些转投Substack的人交谈时,他们对这10%的解释通常是,Substack带来的订阅者增长比任何其他平台都多。

When I talk to people at Substack or the people who have moved to Substack about that 10%, the justification is generally that Substack drives more subscriber growth than any other platform.

Speaker 3

而离开Substack的人则发现他们的订阅者增长速度明显放缓。

And the people who've left Substack have seen a pretty rapid decline in how fast their subscribers grow.

Speaker 3

Substack基本上已经把它的应用变成了一个封闭的花园。

Substack has turned its app basically into a walled garden.

Speaker 3

他们说他们做邮件,但你现在打开后,界面看起来却像Twitter,里面还有播客,他们甚至打造了一个小社交网络,尽管他们声称自己并没有做社交网络。

They they say they do email but now you open it and it looks like a Twitter and there's podcasts inside of it and they've made a little social network even though they claim they haven't made a social network.

Speaker 3

这没什么问题,而且确实有效,因为它为许多用户带来了大量的订阅者增长。

And that's fine and it's working because it's driving a lot of subscriber growth for a lot of their people.

Speaker 3

当你订阅一个Substack时,他们会自动帮你订阅另外七个,他们的应用里存在一些隐蔽的诱导设计。

When you subscribe to one sub stack, they like sign you up for seven more, like they have dark patterns in that app.

Speaker 3

那就是他们的10%。

That is their 10%.

Speaker 3

他们会直视着你说,我们知道人们觉得这个数字很高,但我们说,如果你离开,你的新订阅者增长速度会下降,而这10%是值得的。

They will look you in the eye and say, we know people think this is a high number and we say if you leave, your rate of new subscribers will go down and that's worth the 10%.

Speaker 3

一旦我们不再提供这种价值,我们就知道人们会离开。

And the second we stop delivering that, we know people are gonna turn off.

Speaker 3

Puck的情况也一样吗?

Is that the same for Puck?

Speaker 3

是健康保险加上订阅者增长吗?

Is it it health insurance plus subscriber growth?

Speaker 3

你们的订阅者增长机制是什么?

What's the mechanism for subscriber growth for you?

Speaker 4

我不是Substack的专家。

I'm not an expert in Substack.

Speaker 4

我能说的是,Substack上的许多订阅者——至少从我们招聘的Aqua员工来看——并不是付费订阅者。

What I can say is that many of the subscribers on Substack, at least from the Aqua hires that we have made, are not paying subscribers.

Speaker 4

我之前提到的订阅收入来自付费订阅者,增长也来自付费订阅者。

The subscription revenue that I mentioned before is from paying subscribers and the growth is from paying subscribers.

Speaker 4

因此,拥有优秀的基础薪酬,再加上股权、医疗保险、休假政策以及当你想休假时有人支持你,这些都带来了额外的好处。

And so the additional benefit from having great base comp, and then also having equity and having healthcare and health insurance and a vacation policy and all of that good stuff and folks to support you when you do wanna go on vacation.

Speaker 4

除了这些之外,这又回到了订阅者奖金的激励机制上。

Aside from all of those things, it goes back to the incentive around the subscriber bonus.

Speaker 4

正如我之前所说,增长是由营销驱动的。

So as I mentioned before, the growth is driven by marketing.

Speaker 4

我们的增长来自于记者们创作的内容以及他们所讲述的故事。

Our growth is driven by the content that our journalists create and the stories that they are are selling.

Speaker 4

此外,我们现在还在围绕这些个人打造多模态的系列品牌,比如通过活动业务。

And then it's also created now because we're we are building sort of multimodal, franchises around these individuals, whether it's through event businesses.

Speaker 4

而且,我们所有参与活动的创作者都能获得活动奖金。

Also, all of our talent gets bonus on the events that they are a part of.

Speaker 4

因此,你有订阅者获取奖金、留存奖金和活动奖金,这就是我们的创作者因为投入的工作、时间和精力而获得激励和报酬的核心价值主张。

So you have the subscriber acquisition bonus, you have a retention bonus, you have an events bonus, and that is our talent getting incentivized and paid for the work and the time and the energy that they're putting in, and that's really the crux of the value proposition.

Speaker 4

但再说一遍,如果你的播客里有志成为记者的人,他们想当记者的动机是什么?

But again, would go back to like, if you have any aspiring journalists on your pod, what's the motivation that they have around wanting to be a journalist?

Speaker 4

如果他们的动机是能够报道和讲述独立的故事,同时获得经济回报,我认为我们是一家罕见的、致力于实现这一目标的公司。

And if it is to be capable of reporting and telling independent stories and also being able to be financially compensated, I think that we are a rare breed of trying to create a company that fosters that.

Speaker 4

对我来说,当我考虑选择来这里而不是去另一家大型科技公司时,这个使命是我强烈的动力。

And that to me, again, when I think about the career choice to come here versus going to another big technology company, I it was a a a strong motivator for me was that mission.

Speaker 3

我们得再短暂休息一下。

We have to take another quick break.

Speaker 3

我们马上回来。

We'll be back in just a minute.

Speaker 2

本节目由MongoDB赞助。

Support for the show comes from MongoDB.

Speaker 2

如果你厌倦了数据库的限制和扩展时崩溃的架构,是时候跳出行和列的思维了。

If you're tired of database limitations and architectures that break when you scale, it's time to think outside of rows and columns.

Speaker 2

因为说实话,你进入科技行业并不是为了照看一个出问题的数据库。

Because let's be honest, you didn't get into tech to babysit a broken database.

Speaker 2

你投身于此是为了真正地构建一些东西。

You got into it to actually build something.

Speaker 2

MongoDB 让你能做到这一点。

MongoDB lets you do that.

Speaker 2

它灵活、以开发者为中心、符合 ACID 标准、适合企业使用,并专为 AI 时代打造。

It's flexible, developer first, ACID compliant, enterprise ready, and built for the AI era.

Speaker 2

告别瓶颈和遗留代码。

Say goodbye to bottlenecks and legacy code.

Speaker 2

立即开始使用 MongoDB 进行创新。

Start innovating with MongoDB.

Speaker 2

它之所以被众多财富 500 强企业信赖,是有原因的——因为它是一个由开发者为开发者打造的平台。

There's a reason it's trusted by so many of the Fortune 500, and that's because it's a platform built by developers for developers.

Speaker 2

MongoDB,这真是个棒极了的数据库。

MongoDB, it's a great freaking database.

Speaker 2

立即前往 mongodb.com/build 开始构建。

Start building at mongodb.com/build.

Speaker 2

本期节目由CNN赞助支持。

Support for today's show comes from CNN.

Speaker 2

你想永生吗?

Do you want to live forever?

Speaker 2

著名记者卡拉·斯威舍尔正在深入审视长寿产业,以区分网红炒作与实证科学。

Influential journalist Kara Swisher is taking a hard look at the longevity industry to separate the influencer hype from evidence backed science.

Speaker 2

在她的全新CNN原创系列节目中,卡拉与硅谷的重量级人物对话,并亲身体验最新的抗衰老技术,以辨别哪些有效、哪些是浪费。

In her new CNN original series, Kara's talking to Silicon power players and trying out the latest in antiaging technology to see what works and what's a waste.

Speaker 2

卡拉·斯威舍尔希望永生。

Cara Swisher wants to live forever.

Speaker 2

新集数每周日上线,需CNN订阅方可观看。

New episodes streaming Sundays with a CNN subscription.

Speaker 2

前往 cnn.com/subscribe 开始观看。

Go to cnn.com slash subscribe to start watching.

Speaker 5

你经常听到关于人工智能取代人类的讨论。

You hear a lot of talk about AI replacing humans.

Speaker 5

好奇心引发了一个更好的问题:人类将如何塑造人工智能?

Curiosity invites a better question: How will humans shape AI?

Speaker 5

这正是SAS数十年来一直在研究的课题。

That's something SAS has been working on for decades.

Speaker 5

他们正在庆祝在数据和人工智能领域五十周年的成就,早在负责任的人工智能成为潮流之前,他们就已经围绕透明度、治理和信任构建系统了。

They're celebrating fifty years in data and AI, and long before responsible AI was trendy, they were building systems around transparency, governance, and trust.

Speaker 5

如果你好奇负责任的人工智能究竟是什么样子,请访问sas.com了解更多。

If you're curious about what responsible AI actually looks like, visit sas.com to learn more.

Speaker 5

那就是sas.com。

That's sas.com.

Speaker 6

你好。

Hi.

Speaker 6

我是布琳·布朗。

I'm Brene Brown.

Speaker 7

我是亚当·格兰特。

And I'm Adam Grant.

Speaker 6

我们在这里邀请你来参观‘好奇心商店’。

And we're here to invite you to The Curiosity Shop.

Speaker 7

这是一个专注于倾听、好奇、思考、感受与质疑的播客。

A podcast that's a place for listening, wondering, thinking, feeling, and questioning.

Speaker 6

这会很有趣。

It's gonna be fun.

Speaker 6

我们很少意见一致。

We rarely agree.

Speaker 7

但我们几乎从不争吵,而且总是在学习。

But we almost never disagree, and we're always learning.

Speaker 6

没错。

That's true.

Speaker 6

你可以在YouTube上订阅《好奇心商店》,或在你最喜欢的播客应用中关注我们,每周四自动接收新 episodes。

You can subscribe to The Curiosity Shop on YouTube or follow in your favorite podcast app to automatically receive new episodes every Thursday.

Speaker 3

欢迎回来。

Welcome back.

Speaker 3

我正在和Puck公司的首席执行官Personette讨论Puck的新受众来源。

I'm talking with Puck CEO, Personette, about where new audiences for Puck come from.

Speaker 3

你们的增长来自哪里?

Where does your growth come from?

Speaker 3

对吧?

Right?

Speaker 3

如果你们的员工薪酬提高了,如果他们因为订阅用户增长而获得奖金,那么新增客户究竟从哪里来?

If if your folks are getting paid more, if they're getting bonuses on subscriber growth, where does the net new customer come from?

Speaker 4

新增订阅用户来自于那些有趣且具有突破性的内容。

Net new subscribers come from content that is that is, like, interesting and breakthrough.

Speaker 4

我认为之前所做的大量工作确实如此。

I think a lot of the work that has been done Right.

Speaker 3

对。

Right.

Speaker 3

我明白,但你总得把独家新闻发布到某个地方。

I understand, but you have to distribute the scoop somewhere.

Speaker 3

它从哪里来?

Where where does it come from?

Speaker 4

我想你是在回到平台这个部分,

I I think are you getting back to the platform piece that

Speaker 3

是的。

Yeah.

Speaker 3

你的

Where's your

Speaker 4

谈的是

talk about the is

Speaker 3

当朱莉娅·亚历山大——她是我最喜爱的人之一——讲一个精彩故事时,是搜索流量转化的吗?

is it do you when you make it when whoever when Julia Alexander, who's one of my very favorites, when she has a great story, is it search traffic that converts?

Speaker 3

是她发推文带来的吗?

Is it her tweeting about it?

Speaker 3

是Facebook短视频带来的吗?

Is it Facebook reels?

Speaker 3

比如,新的订阅用户到底是从哪里来的?

Like, what what where does the net new subscriber come from?

Speaker 4

是的。

Yeah.

Speaker 4

这其实你也能理解,情况是这样的。

It there's an you're I would imagine you would understand this as well.

Speaker 4

它并不是来自单一渠道。

It does not come from one singular place.

Speaker 4

我们同时通过社交媒体平台进行自然推广。

We have the both organic side of leveraging social platforms.

Speaker 4

我们非常鼓励作者们在推特上分享他们的文章。

We absolutely encourage our authors to tweet about the stories that they have.

Speaker 4

我们还有一个由一人组成的社交媒体团队,负责制作所有自然内容并利用各个平台进行推广。

We also have a a social team of one that develops all the organic content and and leverages the various platforms for that.

Speaker 4

我们还有一个出色的传播团队,帮助分发从政治内容到其他所有栏目推出的所有文章。

We also have an incredible comms team that, also helps to distribute the the stories that are coming out of all of our political content all the way through to all the other, franchises.

Speaker 4

此外,在体验层面,每当我们举办任何以人才为中心的活动时,我们都会谈论他们所做的工作,这些访谈也随之生动起来。

And then also on the experiential side, whenever we are doing any type of event that obviously is talent centric, we're talking about the work that they do and that those interviews are coming to life.

Speaker 4

所以我认为,在这个环境中——正如我在本小时初所提到的——发生的这些转变意味着,不再存在一个将分发集中于一、二或三个地方的世界。

So I think in this environment, and I walked through at the top of the hour, the transitions that have occurred, there is no longer a world where distribution is centralized into one, two, or three places.

Speaker 4

不再有一个单一的电视网络,你只要在上面做广告就能推动产品和增长。

There's not a singular television network that you can advertise on and drive product and growth.

Speaker 4

不再有一个单一的平台,你只要在上面做广告就能推动增长。

There is not a singular platform that you can advertise on and drive growth.

Speaker 4

这种碎片化和颠覆已经持续了二十多年。

That fragmentation and disruption has been happening for over twenty years.

Speaker 4

所以,如果还有人说内容来自单一渠道,那真是令人惊叹。

So if if there's anyone that is saying it comes from a singular source, that that's amazing.

Speaker 4

但我们充分利用了各个平台,结合付费和有机方式,让我们的内容触达新订阅用户。

But we leverage each of the various platforms and we leverage paid and we level leverage organic in order to get the work out in front of net new subscribers.

Speaker 3

你们最大的渠道是什么?

What's your biggest channel?

Speaker 3

比如,我会去问一个YouTuber,你的主要渠道是什么?

Like, I go and ask a YouTuber, what's your biggest channel?

Speaker 3

他们会说,是YouTube的算法。

They will say the YouTube algorithm.

Speaker 3

如果你问一个Substack用户,他们的主要渠道是什么,他们会说Substack。

If you ask a Substacker, what's your biggest channel, they will say Substack.

Speaker 3

对吧?

Right?

Speaker 3

他们与自己的分发方式深度融合,方式非常独特。

They're they're integrated with their distribution in in very particular ways.

Speaker 3

他们并不总是喜欢这样。

They don't always love it.

Speaker 3

我常开玩笑说,每个YouTuber只要拍一个关于他们有多生气YouTube的视频,就等于长出了翅膀。

My joke is that every YouTuber gets their wings when they make a video about how mad they are at YouTube.

Speaker 3

对吧?

Right?

Speaker 3

创作者与平台之间存在着一种紧张的关系。

This is a tense relationship between creators and their platforms.

Speaker 3

但如果你问他们粉丝来自哪里,答案正是这些平台本身。

But if you ask them where the followers come from, it is the platforms themselves.

Speaker 3

你的最大渠道是什么?

What's your biggest channel?

Speaker 4

我会说,我们最大的付费渠道也是社交媒体平台和搜索引擎优化。

I would say our our biggest paid channel would be the would be social platforms as well as SEO.

Speaker 4

如今,在行业向零点击趋势转变的过程中,我们正在大幅调整网站的开发方式以及针对地理位置的优化策略。

Now within the industry and sort of the migration to zero click, we we are transforming a lot of the way that even our our site is developed and the way that we optimize for GEO.

Speaker 4

我的意思是,这在行业内是一个巨大的转变。

I mean, that's that's a a big shift in the industry.

Speaker 4

等等。

Wait.

Speaker 3

我只是想定义一些术语。

I just wanna define some terms.

Speaker 3

我是提出'Google零'这个说法的人,所以我觉得是你吧?

I'm the person who came up with the phrase Google zero, so I think You did?

Speaker 3

就是我。

That's me.

Speaker 3

他们非常喜欢。

They love it.

Speaker 3

他们真的喜欢吗?

Did they really?

Speaker 3

我确实提出了。

I sure did.

Speaker 3

事实上,在这个节目中,关于这个话题有很多可说的。

On this show, as a matter of fact, there's a lot to say about it.

Speaker 3

我认为我们的听众都明白,'Google零'指的是谷歌停止向出版商输送搜索流量的情况。

I think our listeners understand Google zero is when Google stops sending search traffic to publishers.

Speaker 3

你听过我多次谈论过这个话题。

You've heard me talk about it a lot.

Speaker 3

GEO是生成式搜索优化,我认为这还未经证实,大部分都是噱头。

GEO is generative search optimization, which is, I would say, as yet unproven and mostly snake oil.

Speaker 4

我不确定这算不算噱头,但我记得在Facebook工作时,至少很多市场营销和业务人员都说社交媒体是噱头,后来我看到同样的转变也发生在移动领域——当时没人相信会有人在手机上看视频,但现在视频已成为最主要的消费形式之一。

I don't know if it's snake oil, but I do remember when I was at Facebook and all, at least many people across marketing and businesses said that social was snake oil, and then I remember that same shift happening with mobile and that no one great example, no one would ever watch video on their mobile phones, and now it's one of the number one consumption, formats.

Speaker 4

所以我可以告诉你这一点。

So I can tell you this.

Speaker 4

作为一名企业领导者,我不能忽视AI正在更广泛地推动的变化——不仅在行业里,也在消费方式上;但你说得对,这确实尚未得到验证,因此它还不是一个单一的渠道或单一的投资方向,不过我们仍在探索:在一个‘Google零流量’的世界里,如何实现有机发现。

As a business leader, I can't ignore the changes that AI is driving more broadly in the not just in the industry, but in consumption, But I I think you're you're very, correct in saying that it it's not proven out yet, and so it's not the singular channel and or the singular investment, but but we are continuing to work on what does it mean to be organically discovered in a world that's, you know, Google zero.

Speaker 4

所以,我再次觉得,你提出这个说法真的很棒,因为它已经在整个行业里广泛传播了。

So I I I again, I think that's really neat that you actually, that you came up with that language because it's it's, widespread across the industry.

Speaker 3

你可以看看Naropa在我在这档节目中说出‘Google零’这个词时的反应。

You can watch the Naropa try react to me saying the words Google zero on this very show.

Speaker 3

那对所有人来说都是一个有趣的时刻。

It was a fun moment for everyone.

Speaker 3

我想我的问题是,你并没有像平台那样的单一顶层流量入口。

I guess my question there is, you don't have a singular top of funnel like a platform does.

Speaker 3

你们没有糟糕的模式。

You don't have the bad model.

Speaker 3

老牌媒体公司才有。

Old media companies do.

Speaker 3

我并不是在说那种模式很好,事实上它们正在消亡。

I'm not in any way saying that was a good model, like they're dying.

Speaker 3

我们正在看着它们消亡。

I'm we're watching them die.

Speaker 3

你可以读到马特如何具体描述好莱坞正在消亡。

You can read Matt describe Hollywood is dying like very specifically.

Speaker 3

那里的成本结构很糟糕。

Cost structure there is bad.

Speaker 3

你们的成本结构处于中间位置,我只是想弄清楚你们的增长点在哪里,或者你们的计划是保持小规模。

Somewhere in the middle is your cost structure, and I'm just trying to figure out where you find the big growth from or if the plan is to remain small.

Speaker 3

对吧?

Right?

Speaker 3

因为现在似乎有两个选择需要做出。

Because that it feels like the there's two choices to be made right now.

Speaker 4

我们的主要分发模式是通讯简报。

Our primary distribution model is newsletters.

Speaker 4

我们不是一个技术平台。

We're not a technology platform.

Speaker 4

所以,与YouTube、Facebook或Substack的比较并不适用,我们不是一家科技公司。

So the comparisons to YouTube or Facebook or Substack, we're not a technology company.

Speaker 4

我们绝对是一家媒体公司,一家新闻与信息公司,一家以记者为中心的公司,而且再次强调,我们的主要分发方式是我们的创作者主导私人电子邮件或私人简报,发送给一个持续增长的受众,这些受众都是付费订阅者;此外,我们还拥有一个长期的潜在客户名单,并通过CRM等渠道继续向通过各种途径发现的新潜在客户进行营销,比如通过我们的社交媒体平台推广,或者通过其他读者的推荐——这些读者对某个故事感到兴奋和好奇,希望他们行业中的其他人也能了解正在发生的事情。

We are absolutely a media company, a news and information company, a journalist centric company, and again, the primary distribution is that our talent anchors a private email or private newsletter that gets distributed to an audience that is consistently growing related to paying subscribers, and then we also have a long leads list and we use channels like CRM in order to continue to market to hot leads, new leads that come in through discovery, whether it is, again, through through our social platform leverage, whether it is through a referral that's coming from another reader that is excited and intrigued about a story and wants somebody else in their industry to understand what's going on.

Speaker 4

所有这些因素都构成了漏斗的顶端,最终目标是促成用户转化为付费订阅者。

All of those things fill the top of the funnel that ultimately drive to ideally conversion of becoming a paying subscriber.

Speaker 4

因此,对于漏斗顶端,我认为可以分为付费和非付费两类,而非付费用户转化为付费用户的过程也是其中一个重要组成部分。

So that top of funnel, I think, the way that I think about it is really there's there are paying and unpaid, and the the conversion of unpaid to paid leads to subscribers is also a component part of that.

Speaker 3

你提到了社交媒体渠道。

You talked about social channels.

Speaker 3

我认为你所描述的这个世界中一个非常有趣的动态是,机构重要还是人才重要。

One of the dynamics I think is really interesting in the world you're describing is whether or not the institution is important or the talent's important.

Speaker 3

你的重点明显放在了人才身上。

It very much feels like your emphasis is on the talent.

Speaker 3

你们会在人才的社交媒体账号上投放付费广告吗?

Do you run paid social on your talent's social media feeds?

Speaker 3

因为粉丝都在那里。

Because that's where the followers are.

Speaker 3

还是你们希望人们关注Puck的官方账号?

Or do you have the Puck channel and you want people to follow that?

Speaker 4

目前,我们不会在个人人才的社交媒体账号上投放付费广告。

Right now, we do not run, paid social on the individual talents.

Speaker 4

在思考这个问题时,我觉得这确实是一个值得与内部人才重新探讨的有趣话题。

As I'm processing it, I'm like, that's a that's a really interesting conversation to come back around on with talent internally.

Speaker 4

过去我们与他们沟通的方式是,许多人才希望拥有并自主运营自己的账号,当他们有问题或需要支持时,可以联系专门负责的人。

The way that we've managed in the past and through conversations with them is that a lot of talent wants to own and run their own channel and that and when they have questions or when they need support, they have a a person that they can call on for that.

Speaker 4

但我们主要的增长来自于我们自有和运营的渠道。

But our primary growth has been through our owned and operated channels.

Speaker 4

但我很喜欢这个观点。

But I I like the the provocation.

Speaker 4

所以,如果大家对此持开放和感兴趣的态度,我一定会带回去进一步思考。

So so something I certainly will take back is if if folks are are open and interested in that.

Speaker 3

这正是我认为对每个人来说都存在的动态。

Well, this is the this is the dynamic that I think it just is is for everyone.

Speaker 3

记者离职的原因是,他们说:我有数万的Twitter粉丝,我只需从中变现两千人,就能赚到比你付给我的多得多的钱。

The reason that a reporter leaves is they say, I have however many tens of thousands of Twitter followers, I can monetize 2,000 of them and I'll make more money than you ever paid me.

Speaker 3

我有过这样的对话,我相信你也经历过。

I've had this conversation, I'm sure you've had this conversation.

Speaker 3

这个现象在世界上很普遍。

There's a lot of this in the world.

Speaker 3

平台激励人们参与其中。

The platforms incentivize the people to participate.

Speaker 3

对吧?

Right?

Speaker 3

有无穷多的青少年愿意为Instagram免费制作内容。

There's an infinite supply of teenagers who will make content for Instagram for free.

Speaker 3

所以他们不希望机构变得强大,因为新闻机构的数量并不是无限的。

And so they don't want the institutions to be powerful because you can't there's not an infinite supply of news organizations.

Speaker 3

所以一旦你拥有了一点权力,你就可能得支付一些费用。

And so once you have a little bit of power there, you can't you you might have to pay some rates.

Speaker 3

对吧?

Right?

Speaker 3

数字媒体的原罪是约翰·阿普雷迪以为自己会走红,以至于Facebook会付钱给他。

The the original sin of digital media is John Appready believing he'd go so viral that Facebook would pay him money.

Speaker 3

我们所有人谈论的都是视频转型,那就是那个时刻,而它本不会发生。

And we all that's what you're talking about, the pivot to video, that was that moment right there it and was not going to happen.

Speaker 3

我认为很多人知道它不会发生,但我们还是都经历了它。

And I think a lot of people knew it wasn't gonna happen and we all lived through it anyway.

Speaker 3

在这样一个世界里,你希望品牌成为核心,以实现你所描述的用户获取和订阅获取,但所有平台都希望所有行为都由用户主导,你该如何运作?

How do you operate in a world where you want the brand to be central to do the audience acquisition and the subscriber acquisition you're describing with the methods you're describing, when all of the platforms want all the action to be by the people?

Speaker 4

我无法评论当今平台的动机。

I can't speak to the motivation of platforms today.

Speaker 4

我认为你说得对,当我还在那两家平台工作时。

I I I think you're correct when I was at both of those platforms.

Speaker 4

我看到的是,平台确实非常希望支持出版商。

What I saw is actually a real deep desire to actually support publishers.

Speaker 4

但再说一遍,我现在并不在那些公司工作。

But again, don't work at those companies.

Speaker 4

我无法评论它们如今的动机。

I can't speak to the motivations of them today.

Speaker 3

我认为我们都能清楚地看到他们的动机,那就是

What I can I think we can all see their motivations pretty plainly What

Speaker 4

从Puck的角度来看,我并不是想和YouTube竞争。

I I can say is for us from a Puck perspective, I'm I'm not trying to compete with YouTube?

Speaker 4

我知道我已经说过,我们不是一个技术平台。

I know I've already said this, that we're not a technology platform.

Speaker 4

我们不是一个技术平台。

We're not a technology platform.

Speaker 4

我们的重点是报道那些拥有意见精英和高度关注行业动态人群的行业内部故事。

We are focused on covering the stories inside of the industries that have the opinion elite and people that deeply care about what's happening.

Speaker 4

这就是我们正在做的,我们确实通过简报以及多种其他营销渠道来分发这些故事。

That is what we are doing and we distribute those stories, yes, through newsletters and then also through a variety other of other marketing channels.

Speaker 4

我知道我并没有完全彻底地回答你的问题,但我认为可能

I I know I'm not completely and totally answering your question, but I I think it might be

Speaker 3

我觉得你可能是在谈论受众。

I think you're talk might be talking about the audience.

Speaker 3

我谈论的是创作内容的人。

I'm talking about the people who make the work.

Speaker 3

是的。

Yeah.

Speaker 3

对吧?

Right?

Speaker 3

还有那些创作内容的人的经济激励。

And the economic incentives of the people who make the work.

Speaker 3

我的意思是,你描述的Puck就像是世界上迄今为止最高端的行业通讯合集。

I mean, you're describing Puck is sort of like the fanciest collection of trade publications that has ever existed in the world.

Speaker 3

我不知道这是否是人们真正想做的事情。

I don't know if that's how the people I I don't know if that's like what people want to do.

Speaker 3

对吧?

Right?

Speaker 3

我觉得人们想要的是庞大的受众。

I I think people want big audiences.

Speaker 3

我觉得每个记者都希望成为世界上最著名的记者,这很好。

Like I think every reporter wants to be the most famous reporter in the world, and that's great.

Speaker 3

我觉得这种动机完全一致:去挖掘独家新闻,吸引关注,写出最好的分析,变得出名,对吧?

Like I I think that is a perfectly aligned incentive with go get scoops, go get attention, write the best analysis, be go be famous, right?

Speaker 3

这会让每个人都赚很多钱。

And that's gonna make everybody a lot of money.

Speaker 3

为意见精英服务的小型行业垂直媒体集合,与这种影响力截然不同。

Collection of small trade verticals for the opinion elite is very different than that impact.

Speaker 3

我认为媒体机构正在失去人才,因为平台的影响力太吸引人了。

And it's I I think media organizations are losing people to platforms because that impact is so alluring.

Speaker 3

还有机会做些非新闻类的事情,比如整合品牌营销、做赞助、去上班。

And then the opportunity to do things that are not journalism, to do integrated brand marketing, to do sponsorships, to go on the job.

Speaker 3

所有那些我不会让我的人去做的、我自己也不会做的事。

All the stuff I won't let my people do that I won't do.

Speaker 3

我甚至都不会听播客广告。

I won't even read the podcast ads.

Speaker 3

但这些机会就在那里。

But it's all right there.

Speaker 3

对吧?

Right?

Speaker 3

可以获得庞大的受众,也能获得丰厚的回报。

Can get the big audience and you can get the big payday.

Speaker 3

再说一遍,我只是在为Puck寻找界限。

And again, I'm just trying to find the boundary for Puck.

Speaker 3

对吧?

Right?

Speaker 3

你其实是在把它做小。

You're you're kinda making it smaller.

Speaker 3

我只是想知道,这种规模在所有指标上是否像大平台所宣称的那样具有吸引力、影响力和激励性。

And I'm just wondering if that if that size is as lucrative, as impactful, and as incentivizing across all the metrics as maybe the big platform makes it.

Speaker 4

我不太确定,在你们这个圈子里的记者是否真的会被你鼓励去转向平台。

I'm not quite sure if for the journalists in your world, it sounds like you're trying to encourage them to go to the platforms.

Speaker 3

我只是在观察我周围正在发生的一切。

I'm just seeing what's happening all around me.

Speaker 4

我我

I I

Speaker 3

我经营这个新闻编辑部已经十五年了。

I I've run this newsroom for, like, fifteen years.

Speaker 3

是的。

Yeah.

Speaker 3

你知道,我们在这里卖的就是我们卖的东西。

You know, it's like we we we sell what we sell here.

Speaker 3

我的玩笑是,我们卖的是我们的伦理准则,人们正是为此订阅我们。

Like, my joke is that we sell our ethics policy, and that's what people subscribe to us for.

Speaker 3

再说一遍,我们就是不做赞助播报。

Like, again, we we just, like, won't do the sponsor reads.

Speaker 3

我拒绝做赞助播报,这让我公司的人快疯了。

It drives my company crazy that I won't do the sponsor reads.

Speaker 3

所有人都能看到彩虹尽头那个标着‘尼尔做赞助’的金罐子,但我就是不做。

Everyone can see the pot of gold at the end of the rainbow labeled Neil I does a sponsor, but I won't do it.

Speaker 3

因为我认为,观众付钱给我们,是因为他们知道你们无法左右我们的新闻编辑部。

Because I think what the audience pays us money for is the fact that you you can't tell my the newsroom what to do.

Speaker 3

我愿意相信我的新闻团队已经认同了这一点,而且在这种模式下,经济逻辑也是成立的。

I would like to believe my newsroom has bought into this and then, you know, the economics make sense inside of that.

Speaker 3

但你描述的这种以记者为明星的影响力模式,却没有给予他们像网红那样的相应回报。

But you're describing this like talent led journalist as influencers model without the corresponding payoff that the influencers get.

Speaker 3

而这正是我所感受到的矛盾,我只是坐在那里思考着。

And that's the that's the tension I'm just I'm just sitting

Speaker 4

我非常理解这种矛盾。

I I I appreciate that tension.

Speaker 4

一个值得考虑的恰当数据是,我认为你所描述的世界——如果您的听众群体相对年轻——会让人觉得唯一值得追求的职业就是成为网红。

An appropriate stat to to consider because I I I think you're describing a world and and, again, if your listenership is relatively young, it would drive everybody into the only career that they should have is to be an influencer.

Speaker 4

而我从根本上不同意这种观点。

And I I I, you know, fundamentally disagree with that.

Speaker 4

我知道关于Substack的情况是,其前10%的作者创造了90%的收入。

What I do know of of Substack is that it's about their top 10% of authors make 90 of the revenue.

Speaker 4

但我想让每个人都听到这一点。

So but but I want everyone to hear that.

Speaker 4

你所描述的这种模式,即每个人都能从这些其他平台获得巨额收入,实际上只有前10%的作者获得了90%的收入。

The the model that you are describing that everyone is, like, getting massive paydays from these other platforms, the top 10% are making 90% of the revenue.

Speaker 4

我们提供的是一个平台——用引号说,不是技术平台,而是一家支持记者的公司。

What we provide is a platform in quotes, not a technology platform, but a company that does support journalists.

Speaker 4

是的,我会说记者是最初的网红,但网红通常只是拿出手机,随便拍点内容。

And yes, I would say that journalists are the original influencers, but influencers oftentimes just pop up a phone and make content about anything.

Speaker 4

新闻业是一项根本不同的职业。

Journalism is a fundamentally different profession.

Speaker 4

你从伦理、事实核查、法律角度提出了观点——知道如果你写了一篇文章,有人会来找你麻烦,而你有法律支持,这些在新闻业中都很重要。

You you make the point from an ethics perspective, from a fact checking perspective, from a legal perspective, knowing that if you write a story and somebody else comes after you and that you have legal support, those things matter in journalism.

Speaker 4

除了能够实现受众增长,这也是公司的核心重点之一:实现商业增长,通过你参与的活动、你吸引的订阅者获得收入,我认为这绝非小事。

And that, in addition to being able to have audience growth, that is a core focus of the company, being able to have commercial growth, being able to get paid for the events that you are a part of for the subscribers that you are bringing in, I don't think is small.

Speaker 4

我实际上觉得这非常令人兴奋,而且潜力巨大。

I actually think it is quite exciting and can be quite large.

Speaker 4

当你提到各个类别时,是的,在Puck内部,Air Mail 稍微有些不同。

When you when you say the if you look at the various categories, yeah, within Puck, air mail is a little bit different.

Speaker 4

我认为,这种推动文化优势的品牌就是Puck,它通过每个由我们的核心人才主导的行业或领域来体现专业优势,这些人才在讲述故事、报道这些行业核心企业以及决策者们的动态。

That's sort of the I think that the brand that that drives cultural advantage, and I think Puck is the brand that drives professional advantage because it does go through each of these categories or industries that are anchored by our lead talent and they're telling stories and they're reporting on what's happening, the top of the companies that drive these industries and the people that are making the decisions within it.

Speaker 4

但我认为,这些行业本身没有一个是微不足道的,我确信Puck的组合不仅仅关注各个独立行业,更关注这些领域之间权力与决策的互动与交汇。

But I don't think any of these industries in and of themselves are are small, and I certainly think that the Puck portfolio is one that is not just about the individual industries, but actually about the interplay and the intersection of power and decisions occur across each of those franchises.

Speaker 4

这正是Puck作为品牌所独有的价值主张,而这一点也得到了我们人才的强力支持。

And that's also the unique value proposition that Puck as a brand brings, and that is very much supported by our talent.

Speaker 4

我依然为这一点感到无比自豪。

And I continue to be incredibly proud of the fact.

Speaker 4

我理解品牌与人才之间的张力,但我内心并不感受到这种张力。

I appreciate the tension between brand and talent, but I don't feel that tension internally.

Speaker 4

我认为我们既是品牌,也是支持人才的公司,帮助他们能够专注于本职工作——进行报道。

I feel like we are brand and a company that supports talent so that they can they can do they they can do their job, which is to report.

Speaker 3

你提到Air Mail有点不同。

You you mentioned Air Mail is a little different.

Speaker 3

Air Mail到底哪里不同?

How is Air Mail a little different?

Speaker 4

它并不专注于行业内的专业人士。

It is not focused on the professionals inside of an industry.

Speaker 4

但Puck会报道时尚产业、经济领域等业务,面向那些身处这些行业或对这些领域充满好奇的专业人士。

It is, because Puck will report on, you know, again, the business of fashion, the business of our economics, things like that for the professionals that ultimately are in those spaces and or those that are very curious, across those industries.

Speaker 4

从文化优势的角度来看,Air Mail报道的是风格、时尚和健康。

Air Mail, from a cultural advantage perspective, is reporting on style, fashion, wellness.

Speaker 4

它以全球视角报道世界正在发生的事情,其受众群体无疑是意见精英和知识好奇心强的人群,但更偏向B2C(企业对消费者)模式,而非B2P(企业对专业人士)模式。

It has a global perspective on what is happening in the world, and that audience base is, certainly opinion elite, intellectually curious, but it's less of a a b to p, a business to professional offering and more of a b to c, a business to consumer offering.

Speaker 4

因此,从投资理念的角度来看,这具有极大的合理性。

And that was one of the reasons why from an investment thesis perspective, it made so much sense.

Speaker 4

尽管两者受众都非常富裕且地位显赫,但我们的受众重叠率还不到6%,整体重叠非常有限。

We had less than like 6% audience overlap even though both very affluent and elite audiences, but very limited in terms of overlap overall.

Speaker 4

因此,它为我们的产品组合增添了一项绝佳的补充。

And so it's a it's a a awesome add to the portfolio.

Speaker 3

所以Puck是——你的意思是,你这样描述它。

So Puck is I mean, you're describing it this way.

Speaker 3

Puck 是一系列人们愿意支付高价订阅的行业刊物。

Puck is a collection of trade publications that people will pay high rates for.

Speaker 3

这其中蕴含着巨大的价值。

There's a lot of value in that.

Speaker 3

我非常喜欢优秀的行业刊物。

I I love a good trade publication.

Speaker 3

我就不一一列举我所有的最爱了,但确实有一些非常小众、高度聚焦的行业刊物,我认为可能是整个行业里最好的。

I can I won't rattle off all my favorites, but there are some very small, very focused trade publications that I think are maybe the best in the entire industry?

Speaker 3

Air Mail 不是那样的。

Air Mail is not that.

Speaker 3

Air Mail 就像一本高端的文化杂志,你知道,它叫 Air Mail,是因为我觉得它原本是设计在飞机上阅读的。

Air Mail is like a big fancy culture magazine for you know, it's called Air Mail because I I think it was meant to be read on airplanes.

Speaker 3

在头等舱的飞机上,这种类型的杂志确实有一席之地。

There is like a a moment for that kind of magazine to exist in first class in airplane.

Speaker 3

你们是在试图在两者之间转移读者群体吗?

Are you trying to move audience between them?

Speaker 3

你们这里缺少的是一个捆绑套餐。

The thing you don't have here is a bundle.

Speaker 3

对吧?

Right?

Speaker 3

你们拥有的是一系列独立的通讯简报,但无法将它们全部打包,说:这就是我们提供的全部价值。

You have a collection of individual newsletters and you can't actually bundle them all up and say, here's the whole stack of value we provide.

Speaker 3

你们如何在彼此之间可能没有重叠的各个行业出版物之间转移受众,再从这些出版物转向Air Mail——一本精美的文化杂志?

How do you move audience between individual trade publications where there might not be overlap, and then from that world to Air Mail, which is a glossy culture magazine.

Speaker 4

在Puck这边,我们实际上提供的是:订阅Puck即可获得所有那些通过Puck自然发展起来或我们收购并推出的独立栏目和类别内容。

On the Puck side, we actually do like, a Puck subscription gets you access to, each of the individual franchise and categories that organically came up through through Puck or that we've acquired and launched.

Speaker 4

在Air Mail这边,你说得对,目前它是一个独立的订阅服务,我们正在规划产品路线图,以确定究竟该推出什么样的捆绑方案或试用方案,这些工作都在进行中。

On the Air Mail side, you're right that currently it's a separate subscription and we're working through the product roadmap to figure out what the essentially what the the either bundle offering is, the sample offering, those are are all underway.

Speaker 4

所以,大概在未来几个月内,你们会看到我们在这一方面有更多进展。

So probably within the next few months, so you'll see more from us on that side.

Speaker 3

最后几个问题。

Last few questions.

Speaker 3

我们时间快用完了。

We're running out of time.

Speaker 3

谢谢你如此慷慨。

Thank you for being so generous.

Speaker 3

你们现在盈利了吗?

Are you are you profitable right now?

Speaker 4

我们非常接近盈利了。

We are very close to profitable.

Speaker 3

差一美元,还是差一百万美元?

Like, a dollar away or, like, a million dollars away?

Speaker 4

我不会回答这个问题,但我们非常接近盈利了。

I'm not gonna answer that question, but we're very close to profitable.

Speaker 4

我对我们的运营杠杆率也感到非常乐观。

I feel very good about our operating leverage as well.

Speaker 3

实现盈利还需要多长时间?

What's the what's the runway to being profitable?

Speaker 4

我不会回答那个问题,但我对我们目前的状况以及今年将要交付的东西感到非常乐观。

I'm not gonna answer that question, but I feel really good about our, where where we are are at and, what we will deliver this year.

Speaker 3

我问盈利问题的原因是,盈利通常能让你推动增长,或者你可以选择不盈利,从而推动更大的增长。

The reason I asked about profitability is profitability is usually what allows you to drive growth, or you can choose to be really unprofitable and drive a lot more growth.

Speaker 3

你们在考虑更多的收购吗?

Are you looking at more acquisitions?

Speaker 3

你们在考虑被收购吗?

Are you looking to be acquired?

Speaker 3

这对你们来说会如何运作?

How does this how does this gonna work for you?

Speaker 4

关于收购方面,嗯,从增长角度来看,我觉得有必要明确一下。

On the acquisition side, so well, one on the growth side, I I think it's just good to state.

Speaker 4

在增长方面,总收入去年增长了40%。

So for growth, total revenue, we grew at 40% last year.

Speaker 4

广告收入方面,我们的增长超过了35%。

Ads, we grew at over 35% sub revenue.

Speaker 4

我们的增长率超过了50%。

We grew at over 50%.

Speaker 4

当我们审视固定成本与经常性收入的比例时,我们的状况非常稳健;同时,我们也关注人均收入,以此评估组织是否精简高效,并推动运营卓越。

And when we look at our fixed cost to recurring revenue, we're in a really solid place and we also look at revenue per head just to think about structurally whether or not the organization is lean and driving operational excellence.

Speaker 4

因此,我认为我们能够在严格控制成本的前提下实现收入增长,从而构建一个长期可扩展的体系,这也是我对今年即将接近盈利这一目标感到乐观的原因。

So so that's I think we're able to drive top line growth with real cost discipline in order to create a system that is is scalable over the course of time, And that's why I feel good about being very close to profitable and the goal of that this year.

Speaker 4

关于收购,我们实际上一直在思考哪些品牌能够为整体投资组合带来补充价值。

Related to acquisitions, we we're actually always thinking about various brands that could be additive to the overall portfolio.

Speaker 4

正如我之前提到的,我们此前已进行过几次收购式招聘,这些收购式招聘的投资逻辑主要是为了进入新的品类。

As I mentioned before, we've done a a few acqui hires prior to in order and and the investment thesis behind those acqui hires was really to either break into a new category.

Speaker 4

例如,我们邀请玛丽·安妮·曼尼克从Substack加入,以切入艺术领域;并通过收购《零售日记》来增强我们对读者和订阅用户的覆盖,特别是劳伦·谢尔曼的线稿系列。

So we did that with Mary Anne Maniker coming over from Substack in order to to break into the business of art through to the acquisition of retail diaries in order to drive more coverage for the the readers and the subscribers that we had with, Lauren Sherman's line sheets.

Speaker 4

这些更像是小规模的补充型收购。

So those are more like tuck ins and and smaller acquisitions.

Speaker 4

而像《Air Mail》这样的收购则是变革性的,它不仅丰富了我们的整体投资组合,也回应了你之前提到的机遇——即在各个媒体品牌之间实现内容捆绑和读者群体的互通。

And then there are transformational acquisitions like Air Mail where that is additive to the the collective portfolio and to the piece that you were getting at before where we see that there's opportunity certainly for for bundling and for for access of readership across the the various media brands.

Speaker 3

我问收购的问题,原因之一是我们正处在一个媒体并购的时代,像那种规模巨大、影响深远的媒体合并。

One of the reasons I asked about acquisitions is we we live in a time of media mergers, like massive earth shattering media mergers.

Speaker 3

在收购Air Mail时,我认为你们的股东名单里现在有杰夫·祖克,因为他曾是Air Mail的投资人。

In acquiring Air Mail, I think you have Jeff Zucker on your cap table now because he was an investor in Air Mail.

Speaker 3

有传言说他想打造一个大型媒体平台。

There are rumors that he wants to to build a big thing.

Speaker 3

他想收购Versant,建立一个通讯社部门,重新运营一个像他在CNN时那样的大型新闻业务。

He wants to buy Versant and have a newsletter division and run a big news operation again like he had at CNN.

Speaker 3

你们有没有讨论过这件事?

Is that something you've talked about?

Speaker 3

你们会考虑这样的可能性吗?

Is that something you would entertain?

Speaker 4

我不会谈论谁在我们的股东名单上。

I'm I'm not gonna talk about who's on our cap table.

Speaker 3

好的。

Alright.

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