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能回来真好。
It's good to be back.
经过七周的停更,我很高兴地宣布,这个播客终于回归了,而且会一直持续下去。
After a seven week podcast hiatus, I'm happy to announce that the podcast is finally back, and it's back for good.
我知道你在想什么,史蒂夫,我这段时间去哪儿了?
I know what you're thinking, Steve, where have you been?
说实话,我哪儿都去了。
And the honest answer to that question is I've been everywhere.
圣诞节期间,我飞去了迪拜、印度、斯里兰卡,新年又回到印度,接着又去迪拜,然后去了伦敦和曼彻斯特。
And over Christmas, I flew out to Dubai, India, Sri Lanka, and then over New Year's back to India and then back to Dubai and then London and Manchester.
我有了好几次深刻的领悟。
I've had several personal revelations.
我对很多事情的看法都变了。
My perspective on so much has changed.
我采访了一些全球粉丝最多、最有影响力的人。
I've interviewed some of the world's most followed and influential people.
我一直在规划公司的未来,同时也反思了公司的过去。
I've been planning out our company's future and reflecting on the company's past.
最重要的是,为了你们,我把这些都记在了我的日记里。
Most importantly of all, for you, I've been scribbling all of it in my diary.
2018年,CEO的日记会经历很大变化,所以我邀请了多位全球顶尖的CEO、创业者和管理者来我的播客做客,我会深入他们的日记,挖掘他们的秘密、低谷时刻,从他们的经历中学习。
In 2018, the diary of a CEO is going to be evolving considerably, and I've invited a number of the world's top CEOs and entrepreneurs and managers to join me on the podcast, and I'll be delving into their diaries, their secrets, their dark times, and trying to learn from their experiences.
但真正让我特别着迷的,不只是那些最顶尖的CEO。
But it's not just the world's biggest CEOs that I find immensely interesting.
事实上,我最关注的往往是那些没做大、最终失败的创业者和管理者。
In fact, most of the time, the entrepreneurs, the CEOs, the managers that I I'm most obsessed with are those that never got big, those that failed.
那些没上过头条的创业者和CEO,你们根本不知道他们的名字,因为对他们来说,通往成功的考验实在太难了。
The entrepreneurs and CEOs that don't make the headlines, their names you do not know because for whatever reason, the test and the challenge of getting there was too much.
这个播客不是为我做的。
This podcast isn't about me.
这个播客,是为我自己做的。
This podcast is for me.
既然这是为我做的,也希望它能对你们很多人有所启发。
And by way of it being for me, hopefully, it'll be for a lot of you as well.
好了,不多说了,这是第九章。
Anyway, without further ado, this is chapter nine.
我是史蒂夫·巴特利特,欢迎收听《CEO的日记》。
I'm Steve Bartlett, and this is the Diary of a CEO.
我希望没人在听,不过——
I hope nobody is listening, but
如果你在听,请别对外说。
if you are, then please keep this to yourself.
贫民窟的感恩。
Slum gratitude.
我去了印度十四天。
I went to India for fourteen days.
看到了很多东西。
I got to see a lot.
我去了泰姬陵。
I went to the Taj Mahal.
该逛的景点我都逛了。
I did the touristy stuff.
我还去看了当地人是怎么生活的。
I also went and saw how the people live.
我去了孟买的贫民窟。
I went to the slum in Mumbai.
我爬了一座山。
I went up a mountain.
我穿过了丛林。
I went through jungles.
我看到了一切。
I saw it all.
我亲眼见到了一些我根本不敢相信真实存在的东西。
I witnessed things I never thought existed, I guess.
我的世界观彻底改变了。
I I had my perspective changed forever.
我们都看过贫民窟的照片。
We've all seen pictures of slums.
对吧?
Right?
电影里也见过不少。
We've all seen the movies.
但我敢说,除非你亲自去一趟,否则根本想象不到贫民窟是什么样子。
But I promise you, you'd have no idea what a slum is like until you go there.
热得我满身是汗。
I was sweating with the heat.
耳边全是嘈杂声,眼前一片混乱:垃圾遍地,污水横流,我从来没见过这样的景象。
I was overwhelmed by the sound and my eyes saw mess, rubbish, and raw sewage like I've never seen before.
要说最富有创业精神的地方,我觉得非贫民窟莫属。
The slum is, I guess, the most entrepreneurial place on earth.
整个印度的垃圾都运到这儿,住在贫民窟里的人靠回收这些垃圾谋生。
The whole of India comes there, dumps their rubbish there, and the people that live in the slum basically recycle it to make a living.
我看到男人、孩子和妇女拆解电视机,从电线里提取铜,然后把熔化的铜卖到世界各地。
And so I saw men, children, women recycling TVs to extract the copper from the wires so that they could sell the the melted down copper to the world.
他们还处理橡胶,把旧轮胎加工成橡胶颗粒,再销往全球。
I saw them doing the same with, rubber, turning tires into rubber pellets to sell to the world.
这是地球上最有创造力的地方,但也是最令人心碎的,因为这些人生活在你根本无法想象的环境中。
It's the most resourceful place on earth, but it's the most heartbreaking in the sense that these people are living in conditions you could never even imagine.
我永远忘不了那个瞬间——一个三岁的小孩在我面前的垃圾堆上玩耍,突然跑到我面前蹲下,拉了屎,又撒了尿。
I will never forget the moment I saw a three year old kid run up to me whilst playing on this pile of rubbish and he squatted down in front of me and he pooed and then he peed.
他站起来跑开时摔了一跤,我下意识看过去,想弄清楚他被什么绊倒了——毕竟这地方到处都是垃圾。
And as he got up and began to run away from me, I saw him trip and I looked over to see what he tripped on because it's I mean, the whole place is a tip.
结果他绊到的是一只死老鼠,而那孩子浑身光溜溜的,什么都没穿。
And he tripped on the body of a dead rat And this kid was completely naked.
我当时愣了一下,心里只想着:这些孩子的父母到底去哪儿了?
And I remember just thinking taking pause for a second and thinking, where the hell are these these kids parents?
那真是令人难以置信。
And it was just incredible.
那地方简直太不可思议了。
The place was just in in incredible.
里面有些东西,我根本说不出来是什么。
There were, you know, things in there that I've I couldn't even articulate.
人们到处都睡在地上。
People just sleeping all over the floors.
我经过一间屋子,热得受不了,只好退后几步喘口气。
I walked past one room, which was so hot, I had to, I had to step away and and take a breath.
我问里面是干什么的,他们说是个烤炉,其实就是个地洞。
And I asked what was in there, and it was just a hole in the ground, and they said it was a bakery.
那个地洞居然是个面包房。
That hole in the ground is a bakery.
他们说,里面正有个人在烤面包。
They said there's a man in there baking right now.
我跟你保证,那个地洞里的热气,是我这辈子见过最闷人的。
I promise you, the heat in that hole in the ground was hotter than anything I've ever experienced.
但那里的人,这正是我想说的重点,也是我为什么在日记里写下‘贫民窟的感恩’——他们从来没向我要过任何东西。
But the people there, and this is really the message and this is why I wrote slum gratitude in my diary, the people there never asked me for a thing.
他们没向我要过一分钱。
They didn't ask me for a penny.
他们也没向我乞讨。
They didn't beg me.
他们没要吃的,没要钱,什么都没要。
They didn't ask for food or money or anything at all.
更让人震惊的是,那些人居然真的特别特别开心。
And more shockingly more shockingly than anything at all, the people were really, really happy.
当然,这只是一个观察。
And, obviously, that's just an observation.
对吧?
Right?
我不确定他们到底有多开心。
I don't know how happy they were.
我没问过他们。
Didn't ask them.
但当我翻看相机里的照片,尤其是那些孩子的照片时,每一张里他们都在笑,脸上都挂着大大的笑容。
But I when I looked through my camera album, specifically with the kids, there wasn't one kid in any of my photos that wasn't happy, that wasn't smiling, didn't have a massive smile on their face.
我走路的时候,看到人们在笑、在玩、在玩游戏,拿根树枝当球棒打板球。
And as I walked through, I saw people that was laughing and, playing and playing games and they'd got a stick and they were playing cricket.
离开贫民窟的时候,我居然一点都替他们感到难过,因为他们自己从不觉得可怜。
And I walked away from the the slums weirdly not feeling sorry for anybody in there because they didn't feel sorry for themselves.
后来我反思了自己所在的英国社会,我们总是为一点点小事抱怨,负面情绪其实挺主观的。
And then I reflected upon my own society here in The UK and how often we complain about so little and really how complaining and being negative is a very, I guess, subjective thing.
我们抱怨,是因为这跟我们所处的世界有关。而我亲眼见过那个小孩弄脏了裤子,接着跑着摔在一只死老鼠上,从此我对什么是值得抱怨的事,看法彻底改变了。
We complain because it's relative to the world we live in And because I've been there and because I saw that little kid soil himself and then run and trip on a dead rat, my perspective of what is complain worthy has shifted forever.
我对自己拥有的东西充满了感激,但我也明白了,真正重要的根本不是我拥有什么。
I've built a tremendous amount of gratitude for the things that I have, but I've also realized that it's really not about the things I have at all.
其实关键在于我如何看待自己拥有的东西,如何看待我是谁、身处何地,这就是我所说的‘贫民窟式的感恩’。
It's actually all about my perspective on the things I have and my perspective on who I am, where I am, and that's what I call slum gratitude.
离开贫民窟时,我带着深深的感恩,也重新找到了内心快乐的方式。
I walked away from the slums with a tremendous amount of gratitude and a new perspective on how to to be happy within myself.
如果要我猜,我猜那些贫民窟里的人,比我在本国每天见到的那些人更快乐。
If I had to guess if I had to guess, I would guess that the people I saw in those slums are happier than the people I see in this country every single day.
就是那些在Instagram和Facebook上发帖的人,这说明了很多问题。
The people I see posting on Instagram and Facebook, and I think that says something.
接下来我真正明白的是,我们从出生起就享有的特权,有多少人只是因为生在有房住、有父母、有网络、有教育的地方,就拥有了这么多优势。
The next thing, it really taught me was about the privilege we've been given from birth and how many of us, just by being born in a part of the world where we have a roof over our heads, we have a parent or parents, we have Internet, we have all of these things, schooling, education, we have tremendous privilege.
每次你找借口,都是在辜负你出生时就得到的这份幸运。
And every time you make an excuse, you are disrespecting the privilege you were given when you were born.
我想在自己的生活中真正接纳这一点,把所拥有的一切看作中了彩票,让我能成为任何想成为的人、实现任何想实现的目标,因为那些贫民窟里的人从不找借口——根本没人听他们说。
And I really want to embrace that personally in my own life and see what I've been given as a lottery ticket to be and achieve anything I want to because those people in those slums aren't making excuses because nobody's there to listen.
而在我的生活中,我也和所有人一样。
And in my own life, I'm just like everybody else.
我有时候也会找借口。
I make excuses sometimes.
回到英国后,很容易就重拾旧习惯,失去感恩之心,甚至觉得自己处境艰难。但说实话,我真的很幸运,我们每个人都是。
And it's very easy upon coming back to The UK to fall into the trap of the old behaviors and the the lack of gratitude and the thinking, you know, at times that I'm disadvantaged, but I'm truly, truly blessed, and we all are.
如果你现在正在听我的播客,我向你保证,你拥有的东西比世界上绝大多数人还要多。
If you're listening to my podcast right now, I promise you, you have more than the great majority of this world have.
别辜负你所拥有的这份幸运。
Don't disrespect your privilege.
我日记里的下一点是关于努力工作,我会跟你实话实说。
The next point in my diary is about hard work, and I'm just gonna keep it completely real with you.
我离开期间,从迪拜飞往印度的航班上。
While I was away, I was on a flight from Dubai to India.
在飞机上时,我让多德和我的个人品牌团队帮我上传一些Instagram动态。
And while I was in the air, I asked Dodds and my personal brand team to upload some stories to my Instagram for me.
他做了几个动态,还上传了。
And he created some stories and he uploaded them.
他上传的其中一条是关于努力工作的。
And one of them he uploaded was about hard work.
那不是我说的话,是Dodds从别处找来的灵感,然后发了上去。
It's not something I've said, but Dodds had taken it from somewhere, some inspiration, and he uploaded it.
等我落地一看推特,大家对这些帖子都炸了锅。
And by the time I landed, I looked to my Twitter feed and people were going crazy at these stories that had been uploaded.
我对那条内容并不完全认同,因为它说休息不重要,但我认为休息很重要。
I didn't agree completely with the the message of the story because it referenced rest not being important, which I think is important.
所以我把那条帖子删了。
So I removed the story.
但我还是跟几个陌生人就努力工作展开了争论。
But I ended up getting into a debate with a total stranger about hard work and several strangers about hard work.
因为现在心理健康意识提高了,反过来对努力工作的负面声音也多了起来。
Because of this tremendous rise in mental health awareness, there's also been a tremendous amount of negativity which has risen towards hard work.
现在你要是鼓励努力工作,网上真有人会骂你,我就已经碰上好几次了。
And now encouraging hard work will literally get you scolded online as it has for me on several occasions.
人们因为我劝人努力工作而狠狠批评我。
People hammer me for telling people to work hard.
我想谈谈这个问题,因为对我来说,工作简直就是一把利器,真的就是这样。
And I wanted to address that because I think, you know, for me, work is a great weapon, and that's exactly what it is.
但现在有一种越来越流行的说法,认为劝你努力工作的人,就是在逼你主动承受心理压力,这完全不是这么回事。
But there's this, you know, growing culture that anyone that tells you to work hard is telling you to, volunteer to take on mental health issues, and that's certainly not the case.
如果没有努力工作,我根本不可能坐在这里,和你们聊这个播客。
In my life, there's no way I could be here now speaking to you on this podcast if I hadn't worked hard.
我十八岁的时候一无所有,只有一次信用不良记录,住在莫斯赛德一间破房子里,床上只有一张单人床,老鼠在周围乱窜,还得在呼叫中心做全职工作,要走到今天这一步,我必须拼了命地干。
I was a 18 year old kid that had nothing but a CCJ and a shithole house in Moss Side with a single bed and rats running around me, and I had a full time job in a call center, in order to get here, I had to work really, really hard.
我别无选择。
I had to.
除了拼命工作,我没别的路可走。
There was no other way for me to get here.
所以,当你们听我的建议时,我当然会告诉你们我亲身经历的路。
So when it comes to listening to my advice, of course, I'm gonna tell you what I did.
我没法告诉你该走哪条路。
I can't tell you the way.
这完全是个人的事。
That's completely subjective.
得看你自己的情况。
It depends on your circumstances.
但我的路就是拼命干。
But my way was hard work.
我白天上班,值夜班,从呼叫中心下班回来,就立马开始搞自己的生意。
I would go to work and I'd work a night shift, and then when I got back from the night shift in the call centers, I would start working on my business.
那时候我每天干十八个小时是常事。
So I was working at times eighteen hour days.
拼命干活没错。
And hard work okay.
光是拼命还不够,但正如我说的,它能让你在竞争中脱颖而出,超越过去的自己,把事情更快地推向前。
It's not just about hard work, But as I said, it serves as a great advantage to get you ahead of competition, to get you ahead of yourself, and to push things forward faster.
在这样一个各个领域都竞争异常激烈的世界里,任何优势都是宝贵的。
And in a world that is so tremendously competitive in all arenas, any advantage is a useful advantage.
我推崇努力工作,对此我毫不掩饰。
I encourage hard work, and I'm not ashamed of that.
我觉得你必须做出一个选择。
And I think you have to make a choice.
对我来说,我没有孩子。
For me, I didn't have kids.
我没有妻子。
I didn't have a wife.
我没有房贷要还。
I didn't have a mortgage to pay.
所以我干脆放手一搏,把所有都押上了。
So I really rolled the dice, and I really tried to risk everything.
其他人则需要根据自己的情况来权衡。
Other people have to weigh up it differently.
对吧?
Right?
我并不是鼓励有家庭的人把所有时间都花在办公室里。
I'm not encouraging someone that has a family to spend all of their time at the office.
我觉得那未必是最好的做法。
I don't necessarily think that's the best thing to do.
但对我而言,那是唯一的选择。
But in my circumstance, it was the only way for me.
我有一位非常重要的导师,埃隆·马斯克,有人问他努力工作有多重要,他是这么说的。
One of my great mentors, Elon Musk, was asked about hard work and its importance, and here's what he said.
拼命干就是了。
Work like hell.
我的意思是,你每周得干上八到一百个小时。
I mean, you just have to put in, you know, 80 eighty to a hundred hour weeks every week.
天哪。
Gosh.
然后就是大量的工作。
And then lot
大量的工作。
of work.
这些都能大大提高你成功的几率。
That that all those things improve the odds of success.
明白了。
Okay.
如果别人都只干四十小时,而你每周干一百小时,就算做的是同样的事,你一年能完成别人四年才能完成的成果,你四个月就能做到别人花一整年才做到的事。
I mean if other people are putting in forty hour work weeks and you're putting in a hundred hour work weeks then even if you're doing the same thing you know that in one year you will achieve what they achieve you will achieve in four months what it takes them a year to achieve.
这正好总结了我自己的想法。
So that kind of summarizes exactly how I feel.
你得想清楚,自己这一生真正想要的是什么。
You have to make a choice as to what you want in your life.
有些人会想要家庭,想四处旅行,想在事业上过点安稳舒适的日子。
Some of you will want family, and you'll want to travel, and you'll want, you know, relative comforts when it comes to your professional lives.
而有些人则想走出一条与众不同的路,做点不一样的事。
And some of you will want to go outside of the the the commonly trodden path and do something different.
你渴望在商业、职业、艺术或手工艺等领域取得非凡的成就。
You'll wanna achieve something tremendously great in the business world or in your professions or your arts or your crafts or whatever.
我向你保证,如果你真想成功,就必须付出艰苦的努力。
And I promise you, if you're gonna succeed, you're going to have to deploy hard work.
任何试图贬低努力的人,真的该好好想想自己在说什么。
And anybody that tries to discourage hard work really, really, really needs to think about what they're saying.
就像马斯克说的,这能带来巨大优势,你当然希望这个优势在你这边,而不是在对手那边。
As Elon Musk says, it serves as a great advantage, and it's an advantage you want on your side, not on your competitor's side.
值得安慰的是,当你真正热爱自己所做的事情时,它根本不会让你觉得是苦差事。
The great thing is, and this is, the sort of redeeming thought here, is when you love what you're doing, it doesn't feel like hard work.
每当有人因为我在提倡努力工作,或者因为我自己拼命工作而攻击我时,我都坚信他们根本不理解我与工作的关系。
And whenever someone comes at me and attacks me for promoting hard work or for working hard myself, I really believe they don't understand my relationship with the work I do.
我的工作就是我的乐趣。
My my work is my fun.
我今天和整个周末都在办公室,因为这对我来说是种享受。
I go to the I've been at the office today and all weekend because it's my fun.
我享受工作,就像周末看曼联比赛一样开心。
I enjoy it in the same way that I enjoy watching Manchester United play on the weekend.
我的工作就是我的乐趣。
My work is my fun.
我可不是坐在那儿苦哈哈地干着讨厌的事,把自己逼疯。
I'm not sat there sweating doing something I hate driving myself crazy.
所以我的努力,其实也没那么辛苦。
So my hard work is, is not so hard after all.
只是时间长得有点儿离谱吧。
The the hours are just long, I guess.
努力很重要。
Hard work is important.
把它变成你的优势。
Use it as your advantage.
好的。
Okay.
接下来我要谈的,是我最近在Instagram和Twitter上分享过的一个话题——升级你的知识库。
The next point is something that I've posted about on my Instagram and my Twitter recently, and this is about upgrading your library.
圣诞节期间,我花了几天时间做了一次自我复盘,想看看自己平时把时间都花在了哪里。
I spent a couple of days doing a little bit of a self audit over Christmas, and I wanted to look at where I was spending most of my time.
我一直说,时间是我们每个人最宝贵的资源。
And I really think time, as I've said in previous chapters, is the single most important thing we all have.
每天睡完觉,假设睡六个小时,剩下的时间就是我们用来实现目标、成为理想中自己的关键窗口。
And every day after sleeping for, I don't know, six hours, we have a couple of hours to deploy to achieve everything we wanna achieve and become who we wanna become.
所以我仔细梳理了自己时间的去向,我也强烈建议你们都来做一次这样的梳理。
So I did a bit of a self order as to where I spend my time, and it's something I encourage all of you to do.
我连续七天记录了自己的时间使用情况。
And what I did is I tracked my time for seven days.
我学到的关键一点,我相信你们做了之后也会大吃一惊——我居然花了那么多时间在社交媒体上。
And the the key thing I learned, and I think you should all do this because you'll be tremendously surprised, is I spend so much time on bloody social media.
而且,我的工作本来就跟社交媒体有关,这倒也说得通。
And, obviously, my job is social media, so that's quite understandable.
话说回来,我觉得播客某种程度上也算社交媒体吧。
And, you know, we're I guess podcasting is social media in some form.
但当我
But while I'm
在刷社交媒体的时候,我花了很多
on social media, I spend a lot
时间刷动态,也花了很多时间看动态里的内容。
of time scrolling on my news feed, and I spend a lot of time reading things on my news feed.
于是我开始想,怎么才能让我在社交媒体上花的这些时间更有价值呢?
And so I started to think, how can I make this time I'm spending on social media more productive?
其实有几种办法可以做到。
And there's a couple of ways of doing this.
第一种,就是减少你刷社交媒体的时间。
The first one is reducing the amount of time you're spending on social media.
你可以使用一些工具来限制自己上网的时间。
There are several tools you can put in place to limit the amount of time you're spending on on online.
你还可以在电脑和桌面安装一些软件,精确追踪你的时间都花在了哪里。
There are tools you can also add to your computer and your desktop that track exactly where you're spending your time.
我主要就是靠这个来追踪的。
This is how I track most of it.
但我发现最重要的是,改善自己在社交媒体上做的事。
But the most important thing I found was just improving what I'm doing while I'm on social media.
我试着想了一些办法,写了不少,但最重要的一条是关于我到底在看什么。
And I tried to think about ways I could do this, and I wrote a bunch down, but the the most important one was about what I'm consuming.
我在刷社交媒体时,常常没意识到自己在大量阅读信息、看视频、听内容。
When I'm on social media, I'm, without realizing it, reading a tremendous amount of information and watching videos and listening to stuff.
这些内容在悄悄改变我的观点,不管我有没有察觉。
And that stuff I'm consuming is changing my perspective whether I realize it or not.
它也在影响我的情绪。
It's also changing my mood.
它让我开心、难过,或者沮丧——不管你怎么说,它确实影响了我的情绪。
It's making me happy or sad or, you know, depressed or whatever you wanna, you know, whatever words you wanna use, but it's impacting my mood.
它还在塑造我所掌握的信息。
It's also shaping the information that I have.
它要么让我学到东西,要么什么都没教,要么在假新闻的情况下教了我错误的东西。
So it's either teaching me something or not teaching me anything at all or teaching me something that's not true in the case of fake news.
所以我想要做的一件事,也是我意识到的关键点是:我的时间线占据了我醒着时的大部分时间。
And so what I wanted to do, and the the one thing I realized is that my timeline is where I spend most of my waking time.
不管是我的Instagram、LinkedIn,还是Twitter。
My you know, whether it's my Instagram or my LinkedIn or my Twitter.
这些地方几乎就是我获取信息、也决定情绪的主要来源。
And that is basically where I'm getting most of my information and also setting my mood.
我的时间线,就是我的图书馆。
My timeline is my library.
它是当代的图书馆。
It's the modern day library.
你的时间线就是你的图书馆。
Your timeline is your library.
如果它真的是图书馆,那
And if it is a library, what are
我目前正在读什么书呢?
the books that I'm currently reading?
我在看八卦杂志。
I'm reading gossip magazines.
我平时看的那些都是些八卦杂志,或者像《Hello》这种小报。
I'm reading trashy, okay, or hello magazine.
我看的东西没什么营养,质量都不高。
I'm not reading anything particularly good.
虽然我也关注一两个能给我启发或者教我东西的人,但远远不够。
I have the odd person I follow that's inspiring or that teaches me something, but not enough.
所以今年,我决定好好升级一下我的这个‘图书馆’。
And so this year, I'm upgrading my library.
我一个一个取消关注那些在动态里发些让我心情变差、信息质量低下、扭曲我世界观的人,然后替换成一个能带来正面影响的人。
One by one, I'm unfollowing anybody on my timeline that tweets or posts stuff that I don't think is serving to improve my mental state, my information, my perspective on the world, and I'm replacing them with one person that is.
我真心相信,心理学也支持这一点,这样做真的能改变你的生活。
I genuinely believe, and I think psychology backs this up, that by doing this, you can really change your life.
我最近读的一本书提到,我们的潜意识会受到每天所见所读的每一条信息的深刻影响,我们其实是在通过阅读和信息摄入不断塑造自己的思维模式。
One of the the books I read recently talks about how our unconscious mind is tremendously influenced by everything we see and read every single day, and that we're actually priming our mind by the things we're reading and by the information we're consuming.
比如说,如果你
So for instance, if you
有一天走进办公室,就在开始工作前,看到一块大牌子上写着:‘你今天会过得特别棒。’
walk into an office one day and just before you get to work, there's a big sign that says you're going to have a great day.
大多数看到这块牌子的人,事后填问卷时都会说,自己感觉很开心,对接下来的一天充满期待。
The majority of people who see that sign will then report on a questionnaire that they are happy and, optimistic about the day they have ahead of them.
但如果你走进办公室,看到牌子上写的是‘你今天会过得很糟’,心理学和科学研究都证明,很多人即使不记得看过那块牌子,也会倾向于觉得自己今天肯定要倒霉。
If you work walk into work and you see a sign that says you're going to have a bad day, psychology and scientists have proved that people, a great amount of people, will over index as to saying they think they're gonna have a bad day even if you can't remember seeing that sign.
这就是你的潜意识在起作用。
That's your subconscious at work.
当你登录社交媒体时,同样的道理也在起作用。
And so the same thing is in play when you log into social media.
如果你看到的都是负面内容、虚假信息,或者那些让你情绪低落、心态变差的东西,它们真的会改变你的世界。
If you're seeing negativity, if you're seeing misinformation, if you're seeing things that are bringing your mood, your state, or your perspective down, that will change your world.
所以我决定升级我的信息来源,也真心建议你们都这么做。
And so I'm going to upgrade my library, and I implore all of you to do so.
我刚取消关注了几个账号,转而关注了一些更有价值的人,时间不长,但我不仅学到了新东西,心态也更积极了,生活也清爽了不少,负面情绪少了很多。
In the short amount of time that I've unfollowed a couple of people and I've followed more people that are informative, not only have I learned things and become more positive, but, I've managed to unclutter my life and get a tremendous amount of negativity out of it.
升级你的信息来源。
Upgrade your library.
明白了。
Okay.
接下来,我的日记里要谈的是人脉,以及人脉有多重要。
So the next point in my diary is about your network and how important your network is.
这个道理是我去斯里兰卡的时候悟到的。
I learned this lesson while I was in Sri Lanka.
当我开车穿过斯里兰卡的丛林时,我转头对司机说:你能带我去个玩激流漂流的地方吗?
And as I drove through the jungles in Sri Lanka, I turned to my driver and I said, can you take me to a place that does whitewater rafting?
他于是顺着山路开下去,路过了一家做激流漂流的店。
And he sets off down the hill and he drives past a place that does whitewater rafting.
我指了指那里说:这儿就有个地方。
And I point to it and said, there's a place here.
停车。
Stop.
停车。
Stop.
停车。
Stop.
但他没停,继续往前开,说:我知道个更好的地方。
And he didn't stop and he carried on going and he says, I know a place.
他一路又开过了十多家门前停着漂流艇的店,最后才在一家停下来说:就这儿。
He drove past 10 more whitewater rafting places that all had the rafts out front before he pulled up at this one place and said, here.
到了。
Here we go.
我们到了。
We're here.
我跳下车去玩了激流漂流,然后又跳回车里。
And so I jump out and I go white water rafting and I jump back in the car.
我让他带我去吃饭的地方。
I tell him to take me to a restaurant.
他开过了好多家餐馆,最后停在一家那儿。
He drive past loads of restaurants, pulls up at one restaurant.
我跟他说我想去买点纪念品。
I tell him I wanna go buy souvenirs.
他开过了好多卖纪念品的店,最后停在一家店里。
He drives past loads of souvenir places and pulls up at one souvenir shop.
到这时候,我才看出点门道来了。
By this time, I realized there's a pattern.
他是有选择地带我去某些地方。
He's selectively taking me to certain places.
于是我直接问他:你带我去的那些地方,你拿回扣吗?
And so I put the question to him, are you making commission from the places you take me to?
他一开始语无伦次,最后还是承认了。
And he, honestly, he stumbled his words, and eventually he admitted it.
他点头说:是的。
He said yes.
那一刻,我反而觉得他挺有头脑的。
And in that moment, I actually thought it was quite smart.
我一点都没觉得被冒犯。
I wasn't offended.
我对他说:我觉得你这招真高明。
I said to him, I think that's really smart.
因为他其实建了个资源网络,靠这个网络赚钱。
Because what he had done was he'd built a network, and he was leveraging that network to make money.
但更让我印象深刻的是那些供应商——激流泛舟的地方、餐厅、纪念品商店。
But, also, I was more impressed by the suppliers, by the the white water rafting place, the restaurants, the souvenir shop.
他告诉我,在斯里兰卡和印度,人脉就是一切。
And he told me that in Sri Lanka and India, network is everything.
你只要认识对的人,就能做成一门生意。
You can build an a successful business just off who you know.
他还说,斯里兰卡最成功的人,往往都是那些在旅行社或司机那里有关系的人,因为司机们会把所有有钱的外国游客直接带到他们自己的地方去。
And he told me that the people that are most successful in Sri Lanka are just those that have a contact at the tour operators or with a driver because the drivers will just take all of the the rich foreign foreigners to their places.
坐在车后座的时候,我好好想了一会儿,回想起自己这些年的人脉,以及它在我生活中有多重要。
And I thought about this for a little while while I was in the back of the car, and I reflected upon my own network and how valuable network had been important had been to me over the last couple of years.
我18岁刚创业那年,人脉就是全部。
And in my first year in business when I was 18 years old, my network was everything.
我当初能有起步的机会,很大程度上靠的就是人脉。
My network was much of the reason I had any chance at all when I started my first business.
有好几次我快破产了,尤其是三次资金断链的时候,全靠人脉救了我,人脉真的是一切。
My network saved me repeatedly from going bankrupt, on three occasions in particular when when I ran out of money, and my network was everything.
作为创业者,我们常常花大量时间去改进产品、团队或者自己,但我觉得很少有人真正意识到人脉的重要性。
And and so we often spend tremendous amounts of time as entrepreneurs trying to improve our products or our our people or ourselves, but I don't think many of us really, really understand the importance of your network.
我读过很多了不起的创业者,他们之所以能赚到数十亿英镑,往往就靠那么一个人——一个客户,或一个供应商。
There are so many tremendous entrepreneurs I've read about that have got to billions and billions of pounds in revenues just by one person, one client, one supplier that they managed to meet.
你的人脉,完全能改变游戏规则。
Your network can change the game.
所以我真心建议你制定一套人脉策略。
And so I really think you should have a network strategy.
我的意思是,要有意识地去拓展人脉,结识那些真正对你有价值的人,不管是在线上还是线下。
What I mean by this is a strategy for growing your network with the right types of people, whether it be on social media or in real life.
2018年,我人生第一次为自己写了一份人脉发展计划。
And so in 2018, for first time in my life ever, I wrote my own network strategy.
我现在主要关注结识那些我觉得能给我带来很大价值的人,同时我也相信,我能为他们带来同样的价值。
And, I'm focusing on expanding my network with interesting people who I think can add a lot of value to me, but also I think I can add a lot of value to them.
我列了一份简短的名单,说不定哪天,其中一些人……
So I've got a short list and, who knows, maybe some of
你们已经上手了。
you guys are on it.
人脉就是一切。
Your network is everything.
好的。
Okay.
接下来我在日记里写的一点是:接受你得到的,或者去争取你想要的。
So the next point in my diary, I've just written take what you're given or get what you take.
我想这跟看待问题的角度有关。
And I guess this is a perspective thing.
过去几年做现在这份工作,我学到了一件事。我们Social Chain Group有172名员工,而母公司Social Chain Group总共有350多人。
One of the things I've I've learned over the last couple of years from doing the job that I do now, and we have a 172, members of staff within Social Chain Group, and The Social Chain Group, which is the top company, has 350 odd, members of staff.
我学到的一个道理是,那些能脱颖而出、从生活中获得更多的人,往往是那些敢于争取更多的人。
One of the things I've learned is peep the people that get ahead and get more from life are the ones that ask for more.
听起来是个很简单的道理,但事实上,我观察到的几乎所有事情都印证了这一点。
And it sounds like a very simple theory, but really, it really underpins everything I've noticed.
很多人觉得,别人给什么,自己就只能拿什么,于是这辈子就默默接受现状。
I think a lot of people think that what they're given is all they're able to get, and so they go through their life just taking what they're given.
但还有一类人,他们慢慢明白,只要开口争取,就能得到自己想要的,最终收获远超预期。
And then there's this other contingent of people who go through life realizing that they can have what they ask for, and they end up getting what they take.
这不光适用于老板或创业者,普通员工也一样。
And this is not just for CEOs or entrepreneurs, it's for employees too.
我在自己公司里就经常看到这种情况。
I see that within my own business.
有些人会主动要求更多责任,希望拓展自己的职责范围。
There are some people who will ask for more responsibility, they'll ask for more, you know, an increase in their role.
他们不仅开口争取,还用实际行动和能力证明自己,自然就能如愿以偿。
They'll ask for more, and they'll back it up with work and, you know, they'll be talented, so they'll get it.
但也有些人,永远只等着别人安排,拿到什么就满足什么。
And then there are some people who will just continually take or will get what they're given.
他们从不主动提出任何要求。
They'll never ask for anything else.
所以他们一生能获得多少,完全取决于别人。
And so the the amount that they're going to receive in their life is really down to others.
我想对所有听这段话的人说:一定要相信,你有能力决定自己能得到什么。
And the message I have for everybody listening to this is to really embrace this idea that you can decide what you get.
你可以按照自己的意愿设计人生,但前提是你得真相信自己做得到。
You can design your own life, however you want it to be, but you have to believe you can.
真正能让你得到想要的东西的关键,就是相信自己可以。
And that's really the the secret to to to getting to get getting what you take is believing that you can.
这其实挺有意思的。
It's it's it's interesting.
我在印度时跟前女友聊过,她谈起自己的一些抱负,
When I spoke to my ex girlfriend when I was in India, she was talking about some of the ambitions she had, and the
她说话的语气充满了希望。
way she was talking about it was, hopeful.
但我真的很难相信那些满心希望的人。
And I really find it hard to believe in people that are hopeful.
我更愿意相信那些不靠希望、而是确信自己一定能得到的人。
I like to believe in people that don't hope for stuff, that believe they're going to get it.
我个人这些年的经历告诉我,只要你真相信自己能做到,你就真的能得到任何想要的东西。
Because the truth that I found in my personal life anyway and from my own experiences in the last couple of years is that you can genuinely get whatever you want, right, if you just believe you can.
应该出一本叫《信念》的书,这本书的前两个词就该是‘自信’,然后结束。
There there should be a book called belief because and the the the first two words in this book should just be self belief that and the end.
这本书会是史上最畅销的书,因为对我来说,自信就是一切。
That should be the most popular book ever sold because self belief to me is everything.
我17岁的时候,跟几个朋友说:总有一天,我会坐在BBC晨间节目的红色沙发上。
When I was 17 years old, I said to a few of my friends, I said, one day, I'm going to be on the red sofa on BBC Breakfast.
我也不知道为什么想那样,但我就这么说了。
I don't know why I wanted to do that, but I just said I would be.
上周,我25岁,真的在早上九点坐在了BBC晨间节目的红色沙发上。
And last week, I there I was at 25 years old sat on the red sofa at 9AM on BBC breakfast.
我到现在都不明白怎么发生的,但我一直相信,自己总有一天会坐在那张沙发上。
I don't know how that happened, but I just believed I would be somebody that would sit on that sofa one day.
而且,说它是运气也好,随便你怎么叫吧,我就这么坐在了那里。
And and by the luck of call it luck, call it whatever you want, there I was sat on
那张沙发上。
that sofa.
如果非得让我给人生留下一句话,我想说的是:只要你真信自己能行,你就能成为任何你想成为的人。
I think what I wanna leave with people in my life, if there's one message, it would be that you can be anything or anyone you want to be if you would just believe it.
我觉得这就是我一生的使命,就算没完成,我也心甘情愿地带着它离开。
I think that's gonna be my my life's mission, and I'm fine to die with that, you know, mission half complete.
但我真的觉得,这个道理特别特别重要,如果我们每个人都能活成自己想成为的样子,世界一定会更快乐。
But I just think that's a really, really important message, and I think the world would be a much more, happy place if we all got to be who we wanted to be.
就像我说的,这一切都始于自信。
And as I said, that starts with self belief.
我日记里下一条写的是:慢慢致富,一种心态。
The next point in my diary, I've just written get rich slowly, state of mind.
我知道自己为什么会在日记里写下这句话。
And I know exactly why I wrote this in my diary.
刷Facebook的时候,我看到大量垃圾广告,都说有特别简单的办法能让你快速发财。
Scrolling through Facebook, I see a tremendous amount of spammy fake ads of people offering me really simple, apparently simple ways to get rich quickly.
我们都知道这些多半是骗局,就是想从你身上赚钱,但不幸的是,这个世界确实存在这种需求。
And we we all know that most of these things are a scam and are just ways for people to try and make money from you, but we do live in a world, unfortunately, where this is just catering to a demand.
很多人就是想一夜暴富。
People do wanna get rich really quickly.
他们想买彩票,一夜变成百万富翁,诸如此类。
They wanna play the lottery and make themselves millionaires and all these things.
过去几年,甚至最近几周,我渐渐明白,千万别想着快速发财。
And I've come to learn over the last couple of years and even in the last couple of weeks that you should never aspire to get rich quickly.
你应该追求的是稳步致富。
You should aspire to get rich slowly.
别指望中彩票,那不过是短暂的虚幻,钱迟早会花光,反而因为期待落空而痛苦不堪——毕竟,对财富的执念会带来巨大的心理落差。真正该做的,是慢慢积累财富。
Instead of winning the lottery, which, you know, is a temporary thing where you'll probably end up spending all the money anyway and making yourself tremendously unhappy because of the anticlimax that your addiction or your desire for wealth will create, you should endeavor to get rich slowly.
这需要学习。
And this means learning.
这意味着获取信息。
It means information.
这意味着通过个人成长和自我提升来积累财富,而不是追求表面的富有。
It means by personal and self development and building wealth, not richness.
对我来说,财富更是一种心态。
And wealth to me is also a state of mind.
富有就是靠运气中了彩票,数字刚好对上。
Richness is getting the right numbers right right on the lottery.
财富是持久的。
Wealth is longevity.
它是可持续的。
It's sustainable.
它是有回报的。
It's rewarding.
它是靠自己挣来的。
It's earned.
所以我希望改变一种观念,那就是快速致富才是人们追求的目标。
And so I wanna shift the perception that getting rich quickly is the the desired thing.
我希望每个人,包括我自己,都能接受慢慢变富的这个过程。
I want people, and I'm even in myself, I wanna embrace the journey of getting rich slowly.
我觉得这才是通向财务自由更快乐的方式,也能为你、你的孩子,甚至下一代带来持久的保障。
I think that's a much happier way to get yourself to financial freedom and I think it's a way that will provide longevity for you, your kids, and your kids' kids in the future.
接下来是我日记里的一个条目,其实算不上什么条目。
So the next point in my diary, I guess isn't even a point.
这只是我在印度一辆突突车后座上随手写下的几句话。
It's just a scribble that I wrote in the back of a tuk tuk in India.
说实话,我也不记得当时为什么写这个,但我还是想跟你们分享一下,就当是留个念想吧。
And being completely honest, I don't even know why I wrote it, but I'm just gonna share it with you and just leave it as that.
我写的是:我们并不能自己选择人生中要学的所有功课。
I wrote, we don't choose to learn all of our lessons in life.
很遗憾,有些功课注定很痛苦。
Unfortunately, some of those lessons have to suck.
但正是这些痛苦的经历,才让你未来少受点罪。
But in sucking, they serve to prevent from making the future suck so much.
所以别怕,趁早学会这些。
So be
别太开心了,你现在已经懂了。
happy you learned them now.
就这样了。
And there you go.
这其实就是我想说的全部。
That was the the whole the whole point.
好的。
Okay.
接下来日记里写的这一点挺有意思的。
So the next point in my diary is about this is funny.
我写的是:‘克制的狂野’。
I wrote Controlled Savage.
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我写这个的原因在于,在商业领域,有一件事对我来说变得越来越重要,那就是在情绪表达上能够灵活切换,既能温和也能强硬。
And the reason why I wrote this is because, in business, one of the things I I think has become really important to me is being able to be both ends of the the spectrum when it comes to my perceived emotions.
也就是说,我既能保持极度同情、冷静和放松的状态,也能在面对他人时表现得稍微更具攻击性、严厉和直接。
So being able to be super compassionate and calm and relaxed and also being able to be slightly more aggressive and stern and direct with people.
这种富有同情心的一面,通常在管理团队等场合发挥作用。
And the compassionate side of it tends to come into play when you're dealing with your teams and things like that.
而更直接的一面,则往往在应对供应商,或者那些想占你便宜、想抬高价格的人时派上用场。
And then the more direct side of things tends to come into play when you're dealing with suppliers or people that are trying to take the piss out of you or to charge you more than things actually cost.
我身边有很多
And I've been surrounded by a
既能做到这一端,又能做到另一端的人。
lot of people who are able to do both ends of the spectrum.
他们往往更倾向于待在
Often, they tend to live more at
光谱的某一端。
one end of the spectrum.
不过从我个人的角度来看,我发现这在商业中极其重要,而且
But what I've noticed is it's incredibly important in business just from my own perspective and in
我也认为能够兼顾这两方面非常关键。
my own opinion to be able to do both.
所以,既要做个好人,同时也要展现出强硬的一面。
So it's important to be the nice guy, but also to be the tough guy at the same time.
但人们容易出错的地方在于,他们失去了对情绪的控制。
But where people go wrong is when they lose control of their emotions.
所以当你无法控制自己表现得严厉或强势时,因为有时候你确实需要这样。
So when you can't control being the the stern guy or girl or the the aggressive girl, because you have to be at times.
我很清楚,如果我在某些时刻不对供应商表现得更加严厉或直接,他们就会占我便宜。
I know for a fact if there weren't certain moments where I was much more stern or, direct with my suppliers, let's say, they would shaft me.
他们会让我损失巨额资金。
They would cost me tremendous amounts of money.
他们必须知道有一条底线,并且必须尊重这条底线。
They have to know that there's a line, and they have to respect that line.
而通常,你这么做的方式就是稍微严厉一点、直接一点,甚至带点攻击性。
And often, the way that you you do that is by being a little bit more stern, direct, and I guess aggressive.
这一点是我从导师那里无意识中学到的。
This is something that I learned involuntarily from my mentors.
我的很多商业导师——虽然我不点名——在谈生意和谈判时简直凶得不得了。
Many of my business mentors, not naming any names, are just absolute fucking animals when it comes to getting deals done and when it comes to negotiations.
他们会直接让你滚蛋。
They will tell you to fuck off.
他们会说你坑了他们。
They'll tell you you're ripping them off.
他们甚至会在你面前摔东西。
They will smash things in front of you.
但他们却打造了数十亿英镑的公司,取得了巨大的成功。
But they've built billion pound companies and they're tremendously successful.
所以,我很难不部分认同这种做法。
So it's hard for me to not believe in that approach to some extent.
最重要的是,这些年我慢慢明白了一点:掌控力。
The important thing, and what I've come to learn over the years, is control.
所以当我变得非常直接、强势或严厉时,绝不能是情绪化的反应。
So when I do become very direct or very aggressive or very stern, it can't be an emotional thing.
那必须是一种刻意的表演。
It has to be an act.
一旦我失控,情绪上输了,事情也就输了。
If there's ever a time where where I lose my emotions, I tend to lose.
因此我练就了在不被情绪左右的情况下表现得极具攻击性,因为在这一行,情绪化从来赢不了。
So I've developed the ability to be very aggressive without it being an emotional reaction because and, you know, and you never win in that in that field.
接下来我要继续打磨的是:既能控制情绪的两极,又能灵活运用它们。
So one of the things that I've I'm really gonna continue to work on is this controlling both ends of my emotions but deploying both.
如果你现在听这段话,但还没在自己的 arsenal 里准备好攻击性,我敢说,它绝对用得上。
If any of you listening to this now don't have the aggression in your locker room, I promise you it comes in handy.
如果你的 arsenal 里缺了同理心,我也敢说,它同样用得上。
And if you don't have compassion in your locker room, I promise you it comes in handy.
你两者都需要。
You have to have both.
但正如我这周的一位导师教我的,要想掌控别人,你得先学会掌控自己,这极其重要。
But of course, as one of my mentors taught me this week, in order to control anyone else, you have to first learn to control yourself, and that's incredibly, incredibly important.
我日记里的下一点,是关于心理健康、焦虑和抑郁这些事。
The next point in my diary, is about mental health issues and anxiety and depression and all those things.
随着我的生活变得越来越复杂——我说的复杂,是指更忙了,科技在我生活中占的比重更大了,接触的人更多了,消息和通知也源源不断。
As my life has got more and more complex, right, and when I say complex, I mean, busier, there's more technology involved in my world, there's more people involved in my life, there's more people messaging me, more notifications, all of these things.
我的世界变得比以往复杂多了。
There's much more complexity to my world.
我注意到,自己的情绪状态有时会变得和过去不一样了。
I've noticed that my state changes at times in ways it didn't used to in the past.
我会在某些时刻更容易焦虑,胃里像有蝴蝶在飞,这种感觉以前我从来没有过。
So I would get more anxious at certain moments, and I'd feel sort of like butterflies in my stomach and these kinds of things, which I never felt before.
所以我一直在努力弄清楚的一件事是,我们整个社会是如何被这个极度复杂的世界影响的。
And so one of the things that I've I've been on a sort of personal mission to understand is how we as a society have been impacted by this incredibly complex world.
我永远都不会忘记,我去泰国的时候,拜访了一户住在山脚下的家庭,他们连互联网和手机都没有。
I'll never ever forget when I went to Thailand and I visited a a family that lived at a bottom of a Hill and they didn't have internet or mobile phones or anything at all.
据我所见,他们过得特别特别开心。
And they were just insanely, from all accounts, insanely happy.
我突然想到,他们的生活该有多简单啊。
And I thought for a second about how simple their world must be.
他们住在自己的小房子里,周围连个邻居都没有。
They live in their own little house with no neighbors.
没有网络,没有Wi-Fi,什么都没有。
They have no internet, no wifi, no nothing.
他们的世界该有多宁静、多平和啊。
How simple and peaceful must their world be?
我甚至有点羡慕他们。
And I'm almost jealous of that.
我们活在一个无比喧嚣、永不停歇的世界里,难怪现在的孩子和青少年比以往任何时候都更焦虑、更困扰。
We live in this tremendously, you know, busy, buzzing world which never sleeps and no wonder the kids and teenagers are struggling with mental health issues and anxiety like never before.
所以在我个人的探索过程中,我正努力让生活变得更简单,少一些复杂。
And so in my own personal sort of journey, one thing I'm trying to do is make my life much more simple and much less complex.
我把所有设备的通知都关了,再也不接收任何消息、WhatsApp、短信或邮件的提醒。
I've turned off all notifications on everything I have, so I don't get notified any any more about messages, WhatsApps, text messages, emails, anything.
我会自己去查看收件箱。
I go to my inboxes.
让信息来找我,而不是反过来。
They don't come to me.
我还安排了每周一次的按摩。
And I've put in a weekly massage.
我也第一次尝试了瑜伽。
I did yoga for the first time as well.
现在我会留出时间来,好好待着。
And I spend time now.
我买了一台Kindle,花了很多时间读书。
I bought a Kindle, I'm spending a lot of time reading.
这个周末我还会多带狗出去散步,让自己多接触外面的世界。
And I'm also gonna be walking the dogs a lot more on the weekends to try and, get out more.
最极端的一项是,我觉得你们很多人可能都不会相信——我每个周日晚上都会关掉手机。
And this is the most drastic one, which I think a lot of you probably won't believe, but I'm turning my phone off on Sunday evenings.
周日晚上,我会彻底断开所有联系。
So Sunday evenings, I'm off the grid.
不上网,只看书。
I'm off Internet, and I'm just in books.
这是我试图重新掌控自己生活的部分努力。
This is part of me trying to take control back of my own life.
最近网上流传着很多视频。
There's a lot of videos that have been going viral lately.
其中一个是一位Facebook高管拍的,他是这么说的。
One of them is by a Facebook executive, and here's what he says.
我们其实早知道可能会出问题。
We kind of knew something bad could happen.
我们开发的这些工具,正在撕裂社会运行所依赖的纽带。
We have created tools that are ripping apart the social fabric of how society works.
人们必须彻底远离这些工具,还有那些你依赖的东西。
People need to hard break from some of these tools and the things that you rely on.
我们制造的这些短期多巴胺驱动的反馈循环,正在摧毁社会的运作方式。
The short term dopamine driven feedback loops that we have created are destroying how society works.
没有理性的对话,没有合作,满是虚假信息和歪曲的事实。
No civil discourse, no cooperation, misinformation, mistruth.
现在,不良势力可以轻易操控大批人群,让他们做任何事。
Bad actors can now manipulate large swaths of people to do anything you want.
对我来说,这真的让人非常非常担忧。
And for me, I find that tremendously, tremendously concerning.
但我也觉得,这危险地真实。
But I find it dangerously true.
我们正被自己创造出来的这些东西所控制。
We are controlled by these things we've created.
我认为,我们现在这一代人必须正视这个问题,并采取行动重新夺回控制权。
And I think we're in the generation now where we have to admit it and do things to take back control.
因为我们的工作效率、心理健康、人际关系,甚至整个社会的纽带,都在被一点点侵蚀。
Because our productivity, our mental health, our relationships, and our very sort of social fabric is being eroded away at.
但事实并非一定要这样。
And, yeah, it doesn't have to be the case.
好吧。
Okay.
在播客的第八章里,我提到批评对我变得越来越重要,因为作为企业领导者,我们往往只喜欢听赞美。
So in chapter eight of the podcast, I told you that criticism has become one of the most important things to me because often as business leaders, we just seek out praise.
我们很难主动去寻求批评,因为那会伤自尊。
And we find it very, very difficult to seek out criticism because it will hurt the ego.
但真正有建设性的批评,价值巨大。
But, really, a good constructive criticism holds tremendous value.
它比黄金还珍贵。
It's worth its weight in gold.
所以我给大家提了个个人挑战:我会向我团队里的所有人——大约170人——发一份匿名问卷,让他们直言不讳地批评我。
And so I said to you as a sort of personal challenge that I would send out an anonymous questionnaire to all of my team, a 170 odd people, and I would ask them to criticize me.
我会问他们我哪些方面可以改进,哪些地方做得不够好,诸如此类的问题。
I'd ask them what I could be better at, what I wasn't good at, etcetera, etcetera.
我要求他们匿名但诚实地回答,而我也确实这么做了。
And I'd ask them to answer anonymously but also honestly, and that's exactly what I did.
我一共提了10个问题,问我是如何能做得更好,最后还加了一个关键问题:你觉得你被我重视了吗?
So I really asked 10 questions about how I could be better, and then I asked a penultimate question which was, do you feel valued by me?
以下是他们的回答。
And here are the answers.
总体来看,大家觉得我非常无私。
The general gist was that I was very selfless.
我很慷慨。
I'm very generous.
我待人很友善。
I'm very friendly.
我很支持大家。
I'm supportive.
其中一个重要的收获是,简单说一句‘干得好’或‘做得不错’,效果真的很大。
One of the big learnings is the impact of just saying well done and nice work.
这挺有意思的。
It was interesting.
有个人甚至能清楚记得,七个月前我当着他的面,对坐在他旁边的人说过‘做得不错,干得好’的那一刻。
One person literally could cite seven months ago the moment when I said nice work, well done to the person that sits next to him or her.
这真的让我大吃一惊。
And that really, really blew my mind.
我继续往下读的时候,发现一个普遍的趋势:只要轻轻说一句‘干得好’,哪怕只是简单鼓励,都能对人产生巨大的影响,而且这完全不花钱。
And as I continued to read through the answers, there was this general trend that just little nice work with that well done was having a tremendous impact on people, and that is free.
对一起工作的同事说一句‘干得好’,是不需要任何成本的。
Just to say well done to the person you're working with is free.
据所有人说,这句话的意义非同小可。
And by all accounts, it means a tremendous amount.
所以在我的个人生活中,我一直在推行一种我称之为‘表扬文化’的做法,要求我们的领导者随时向我反馈那些做了超出预期、表现优秀,或者任何值得肯定的事情的同事,建立这样的反馈机制,让我能去对那个人说:嘿,我最近听到很多关于你的正面评价。
So I've, in my personal life, tried to introduce this thing I'm calling the well done culture, where I'm asking our leaders to feedback to me at all times anybody that's done anything above and beyond or good or, you know, anything at all that could could earn a well done and creating those feedback loops so that I can then go to that person and say, listen, I've been I've been hearing great things about you.
只是想跟你说一声,干得漂亮。
Just wanted to say well done on this.
我不仅是真心这么说,而且对你来说,这句话的意义真的非常重大。
Not only do I mean it, but it's it's it's incredibly meaningful for the person you say it to.
我觉得每个人都该好好想想这一点。
I think everybody should think about that.
一句简单的‘干得漂亮’,蕴含着巨大的价值。
That little well done holds so much value.
接下来,有人说他们希望能更多地和我交流。
The next thing, people said they would love to speak to me more.
有人提到,我需要更明确地告知交付任务的时间节点。
Someone said that I need need to set clearer time frames on when I'll deliver things.
还有人说,我总是匆匆忙忙的。
Someone said I'm always in a rush.
我得睡更多觉。
I need to sleep more.
我得学会多放松。
I need to relax more.
有人提到,新同事希望多和我相处,我也该花更多时间跟新同事建立关系。
People said that they thought new teammates wanted to spend more time with me and that I need to spend more time building relationships with new teammates.
我确实尽力了,但时间有限,确实有点难。
I I do do my best to try, but obviously, with time constraints, it's tricky.
我现在做的安排是,每个新加入Social Chain的人,一来就会被安排进我的日程,跟我聊个五到十分钟,随便聊聊,互相认识一下。
What I've done now is I've made sure that every single person that starts at Social Chain immediately goes into my diary for a five, ten minute session where we'll just catch up and get to know each other.
问题是,当世界各地的办公室有人入职时,我常常不在场。
The problem I have is when people start at Social Chain in the various offices around the world, I'm often not there for their initiation.
他们可能在公司干了好几个星期,我才第一次见到他们。
So they might work at Social Chain for weeks before I've even got a chance to meet them.
有人建议,不如让团队定期约你一起吃个午饭?
Someone said, how about the teams just get to go for lunch with you a little bit more?
人们说我沟通得已经足够好了。
People said I communicate effectively enough.
觉得我沟通不够充分或不够频繁的人,都理解我确实很忙,所以他们能体谅。
Those that thought I didn't communicate effectively enough or often often enough, cited the fact that they knew I was busy, so they understood.
大家都希望更清楚地了解公司的发展方向,也想知道自己的职业成长路径。
Everybody wants more information and clarity and transparency on where the company is going, and they want to know about their own personal progression.
他们希望得到更多培训,入职流程也能更完善。
They want more training and a better induction process into the company.
我们过去总是习惯把新人直接扔进水里,让他们自己游。
We've always been guilty of just kind of chucking people in the deep end a little bit.
所以我们现在推出了更清晰、更长的入职流程,还加了一堂公司历史课。
So we've introduced a more clear longer induction process and a history lesson on the business.
他们希望目标更明确。
They want clearer objectives.
他们希望给客户用的杯子更干净些。
They want cleaner cups for clients.
是的
Uh-huh.
他们想要一台更好用的打印机。
They want, a better working printer.
但最重要的是,他们希望有自我提升的机会。
But most importantly of all, they want self development.
他们想要参加培训课程,也希望有更多时间跟我交流——这在反馈中是个明显的趋势。
They want, training courses, and, they want more time, I guess, more time with me which was a big trend within the answers.
我问的最重要的一个问题,是最后一个:你觉得自己被重视吗?
The most important question I asked was the last question which was do you feel valued?
99.9%的人都回答‘是’,只有一个人回答‘不是’。
And 99.9% said yes and one person said no.
那个‘不是’的答案,真的一直让我放不下。
And it's interesting that that one no really, really haunted me, I'd say.
你会莫名其妙地环顾四周,琢磨:到底是谁觉得不被重视?
And you weirdly start looking around the room and thinking, who doesn't feel valued?
但有一部分我其实特别特别开心,居然还有一个人觉得自己不被重视。
And part of me is really, really, really happy that there's that one person that doesn't feel valued.
因为这彻底改变了我的看法。
Because I tell you how it changed my perspective.
想到这可能是170个人里的任何一个,
Knowing that that could be anybody, anybody of a 170 people,
这让我真的好好反思了,不是说我之前没在意,
it made me really, really think about not that I
而是让我更留意自己跟每个人说话的方式。
don't already, but it really made me focus on how I talk to everybody.
因为有一天,当我赶时间或者忙别的事时,可能会对那个本来就觉得自己不被重视的人说得直接了点、生硬了点。
Because one day, when I'm in a rush or when I'm busy doing something, I might be a little bit blunt or a bit too straightforward with that one person that already doesn't feel valued.
你根本不知道那个人是谁。
You don't know who it is.
任何人都有可能。
It could be anybody.
所以,我得时刻保持警觉,对每个人都得小心对待,我想是这样。
And so it's, you know, it's made me, make sure that I, I'm always on my game with everybody at all times, I guess.
不过也没那么糟。
But it's not too bad.
百分之九十九的情况都还好。
99% is, is okay.
我正在努力关注那一个人,不管你是不是在听。
I'm working on that one person, whoever you are.
你大概正在听这段话。
You're probably listening to this.
明白了。
Okay.
最后,和往常一样,我想聊聊我的感情关系,我的恋爱关系。
And lastly, as always, I wanted to end this podcast talking about my relationships, my romantic relationships.
事情是这样的。
So here's the thing.
我不是一个人去的印度和斯里兰卡。
I didn't go to India and Sri Lanka alone.
我是和前女友一起去的,你们这些一直听这个播客的人应该知道,我以前有个前女友,她曾经在Social Chain给我当助理。
I went with my ex girlfriend, and you guys and girls that have been listening to this podcast will know that I have an ex girlfriend who used to be my PA at Social Chain.
她现在搬去澳大利亚了。
She's moved to Australia.
我们又重新联系上了。
We started talking again.
我们俩一直都很想去印度。
We both always wanted to go to India.
所以我们就去了。
So we went.
她从澳大利亚飞过去的。
She flew from Australia.
我飞到印度和她会合。
I flew to India.
我们在一起度过了非常愉快的时光。
We had a really good time together.
离开的时候特别特别难过,其实也不是我后来才意识到的。
It was really, really sad to leave because upon leaving, I realized that she's flying back to well, not that I realized.
我知道她要坐十二个小时的飞机回澳大利亚,而我则飞回英国,我们又得相隔整整二十四小时了。
I knew she flies back to Australia on a twelve hour flight, and I fly back to The UK, and we're twenty four hours away again.
但真的特别好。
But it was just great.
真的很棒。
It was great
能好好聊聊,把落下的都补上。
to catch up.
能重新找回我们的友谊,还能在那儿好好相处,真的很珍贵。
It was great to rekindle our friendship, and to spend quality time together while we were there.
我和她将来会怎么样,谁说得准呢?
Who knows what the future holds for me and her?
她住在地球的另一端。
She lives on the opposite side of the world.
我住在
I live in
英国。
The UK.
但有一件事我非常确定,
But one thing I do know for sure,
而且这一点比以往任何时候都更真实——我现在过得非常好。
and this is more true now than it's ever been in my life, I am really good.
我真的很开心。
I'm really happy.
我感到很满足。
I'm I'm content.
我对生活中的所有事情都感到非常满意。
I'm really happy with everything in my life.
我生活中没有任何渴望,也不需要靠别人来填补什么空缺。
I have no desires or any gaps in my life that need to be filled by somebody.
并不是说我不可能和谁谈恋爱什么的。
Not to say that I wouldn't be in a relationship with somebody or anything like that.
只是现在我还不需要这个。
I'm just not needing for that right now.
这大概是我这辈子第一次真正觉得,我自己挺好的。
And that's probably one of the the the I guess it's a first in my life where I genuinely think I'm I'm cool.
每天晚上我带着狗回家,钻进被窝,
I come home at night with my dogs, I get in
就觉得很满足。
bed, and I'm happy.
你懂我的意思吧。
You know?
这可能意味着,我现在已经准备好迎接另一个人了。
And this probably means this is the time when I'm ready for somebody else.
对吧?
Right?
当我一个人最充实的时候。
When I'm most complete on my own.
所以,是的,就用这个想法作为结尾吧。
So, yeah, that's a thought to to leave you on.
没错。
Right.
下周在播客里,我们有一些非常精彩的内容要分享。
So next week on the podcast, we've got some very, very exciting things coming.
我将和多姆聊一聊,他是这个世界上可能最了解我的人。
I'm sitting down with Dom, the person in this world that probably knows me best.
他就是当初和我一起创业的伙伴。
He's the person I started the business with.
我们会第一次公开讲述创业初期那些鲜为人知的故事——有巅峰时刻,也有低谷的煎熬、挣扎和痛苦。
We have tremendous stories which we've never told before from when we started the company, the highs, the horrific lows, the struggle, the pain, and all those things.
所以我觉得,能和这个世界上唯一陪我走过全部职业生涯的人聊聊,一定会特别有启发,也可能相当鼓舞人心,因为多姆从来得不到应有的认可。
And so I think having the conversation with the one person in this world that's been through all of my life with me, at least my professional life with me, is gonna be incredibly, incredibly insightful and hopefully quite inspiring because Dom doesn't always get the credit.
他从不总站在聚光灯下,也不总是主动去争取那些关注。
He doesn't always get the the spotlight, and he he doesn't always opt for it.
但多姆自己也经历了一段非凡的旅程,他真的是个特别鼓舞人心的人。
But Dom has been through a tremendous journey himself, and he's an incredibly inspiring guy.
他刚戒了酒。
He's just quit drinking.
现在他成了一个马拉松跑者。
He's now a marathon runner.
他减掉的体重比我可能的体重还多,所以我特别期待在《CEO日记》第十期请他来做客。
He's lost more weight than I probably weigh, and so I can't wait to bring him on in chapter 10 of the Diary of a CEO.
这期节目一定会成为我最钟爱的一期。
That is gonna be my favorite podcast today.
所以请一定要订阅,这样你就能第一时间收到更新通知。
So please please please subscribe, and you'll be the first to find out when it drops.
你只需要在 iTunes 商店点一下订阅按钮就行。
All you've got do is hit that subscribe button on the iTunes store.
如果你是在 SoundCloud 上听的,那就直接关注这个频道就可以了。
Or if you're listening on SoundCloud, then you can just follow the channel there.
非常感谢你的收听。
Thank you so much for listening.
如果你喜欢这个播客,别忘了在 App Store 给我打个五星好评。
Do give me a five star rating in the in the App Store if you've enjoyed the podcast.
希望下周还能见到你,我特别期待向你介绍 Dom,他真是个了不起的人,也是我这辈子最好的朋友。
I hope to see you again next week, and I cannot wait to introduce you to Dom, who is an absolute superstar and my best friend in all the world.
所以,第十章,咱们不见不散。
So yeah, chapter 10.
到时候见。
See you there.
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